Trimble Omdömen 

Nachdem ich mit den Anmeldungen bei Trimble Sketch up mit alten kostenlosen Trimble IDs und deren Passkeys permanent Konflikte hatte und das System mich dann nach mehreren Versuchen immer sperrte, wollte ich dem Hersteller nochmals eine Chance geben. Ich versuchte nach seinen Anweisungen die in Konflikt stehenden Trimble IDs zu löschen und wurde wieder gesperrt. Nach zig-fachen Hilferufen beim Support wurde ich nach Indien mit 4 Indern in eine Konferenz bestellt, wo das Problem gelöst werden hätte sollen, doch diese waren ausser nicht verständlich, Zeitvergeudung ! Seit dem wieder Stille. Also bitte wer sich das antut, kein Support und echt weak!

Ich nutze Sketcup seit Tag 1 und hab alle Unternehmen erlebt die Sketchup vertrieben haben. Unter Trimble ist es pure abzocke und das ganze System funktioniert kein bisschen. Anmelden funktioniert manchmal garnicht, dann der zu Hohe Preis für eine Einzelplatz Lizenz. Für mich war es das seit dem Jahr 2000 und werde mich nach einem anderen Programm umschauen, Trimble hat ein wirklich gutes 3 D Programm zerstört.

HORRIBLE CUSTOMER SERVICE. BEWARE. Comparable to Click Bait, with automatic renewal tactics to take your money. We purchased Accubid software that automatically renews for $2200 per year that we never used in the first year due to our business line transitioning and not needing the tool. 9 months later, Trimble does send a reminder email to cancel or renewal fee of $2200 will be charged. This renewal email was sent along with 6 other marketing emails during a 10 day span and was missed. Then they state they did us a courtesy renewal reminder. We offered to pay a few months of the renewal, as we want to be accountable and missed cancelling because we never used the tool. Not Once, Not one log in since the tutorial in Sept of 2024. Trimble has sent us to collections for the whole yearly amount of $2200 for 2025-2026 payments of a tool we have never used and will never use.

I actually had a problem related to my SketchUp account and Trimble Connect, and it was a pain to get through by e-mail. But finally I got a reply from a very friendly and helpful member of the Trimble team, and got every single problem sorted out quite fast! I'm grateful for the personal support that I received on this matter and would recommend SketchUp/Trimble for sure, should there be another occasion for recommendations in my circle.

I signed up for a free 30 day trial of sketchup. I could not understand how to use it so tried to find out how to stop the trial (on the same day I signed up) I could not find any way to do that so deleted my account.
I sincerely hope they won't try to charge me at the end of the 30 day period.

Incredible company and consideration to the customer. I had a plan that I unfortunately paid for but didn't have time to use. This was due to renew automatically and I had completely forgotten about it. Fortunately, they emailed me to inform about the automatic renewal with a link where I can manage my subscription. So happy I received a message as otherwise would have received a hefty bill for a service I don't have time to use right now.