Our first trip to Costa Rica went without a hitch from our first contact with Andrew Chaundler at Tribes, through all the hotels, transfers. flights etc. We've never done a package like this where all... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Eine perfekt organisierte Reise in ein wunderbares Land, das seine Schönheit mit den Reisenden teilen möchte, ohne seine Seele zu verlieren. Kat Dougal von Tribes hat einfühlsam versucht herauszufind... Se mer
Företaget har svarat
At every stage - initial discussion, planning, preparation and execution - Tribes has been a fantastic support. Chris and the Tribes team could not have been more helpful and she was especially reassu... Se mer
Our trip to Costa Rica was organised by Alex. Alex was great, very knowledgeable about the various destinations we were visiting and made some valuable suggestions in terms of locations, accommodation... Se mer
Företagsinformation
Om Tribes Travel
Skrivet av företaget
Discover the world with Tribes Travel
Why travel with Tribes?
The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.
Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.
We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.
We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.
Kontaktuppgifter
Storbritannien
- www.tribes.co.uk
4,8
Utmärkt
245 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A memorable visit to an incredible country
The planning of our trip was fab. However, as we got nearer the trip the support felt more light touch than I was comfortable with. We only had 10 days before we left, but when we went to book seats there were none available in our class of travel, it cost another £2,893 for a flights. This was a massive uplift. Also I had been very clear about being disabled, but our 3rd hotel was on a very steep cliff and I couldnt actually get to our suite. It was a humiliating experience although both Tribes and the hotel tried to make things better with a gesture of good will.
I still give it 4 stars mainly on account of one of our private drivers who taught us more about Costa Rica in 6 hours than we learnt across the entire 10 days. He is a hidden gem. Also all hotels were excellent, authentic in their decor with wonderful personnel.
7 juli 2025
Svar från Tribes Travel
Thank you so much for your review Trudi and for sharing your experience. We're really pleased to hear that you enjoyed the hotels and found the service from one of your drivers particularly memorable – we know how much these personal touches can enrich a trip.
We’re sorry to hear that a few elements of your trip didn’t meet your expectations. Your booking was confirmed just 10 days before departure, and we worked closely with you during that time to get everything in place as smoothly as possible. Having spoken with our Costa Rica team, I understand you were in contact right up until you departed.
Regarding the flight, I assume you upgraded the flight for that cost? I know you were looking to book extra leg room seats, but unfortunately when booking a trip 10 days out, it makes it much harder to book those seats as they often get booked up early. There would still have been seats in your class, though the airline may have removed the seat map and allocated at the airport, which is out of our control unfortunately, airlines will sometimes do this for very busy flights.
We took your mobility needs into account throughout the planning, and we’re genuinely sorry the final hotel presented an unexpected challenge. As soon as we were made aware, we arranged a complimentary upgrade to a more accessible suite, covered dinner, and offered a spa treatment to try and make things more comfortable.
We always aim to be proactive and thoughtful in our service, and while we regret that parts of your experience caused frustration, we’re glad you still found much to enjoy in Costa Rica. Thank you again for travelling with us – we’d love the chance to help with a future adventure, with your comfort and preferences even more front of mind.
Charlie and the team at Tribes
Travelling on safari at the age 78
Travelling on safari at the age 78. This company made all our transitions,travel arrangements etc. super easy. Would most certainly use them again.
25 juni 2025
Omdöme utan inbjudan
Svar från Tribes Travel
Thanks so much for the 5 star feedback Mary and I am really glad to hear that everything was super easy. I hope I am still going on safari at 78, age after all is only a number!
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Brilliant organisation from start to…
Brilliant organisation from start to finish. Everything worked like clockwork. All the transfers and guides were excellent. The accommodation was top notch. I can't fault Tribes Travel - they made it a really special holiday for us.
27 juni 2025
Svar från Tribes Travel
Thanks so much for the positive feedback Neil, I am really glad to hear you had a special holiday, that's what we are here for!
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
5 Stars for Tribes
Tribes Travel arranged a tailor-made holiday to Peru for us, two friends who had not travelled beyond Europe for decades and needed specialist advice and support. The detailed itinerary included airport meetings and transfers to excellent hotels; Tribes colleagues at Lima Tours provided courteous, punctual and knowledgeable guides who greatly enhanced our appreciation and understanding of the country and its' history as well as past and current political and social developments. Tribes Travel ensured we had a wonderful travel experience.
7 juni 2025
Svar från Tribes Travel
Thank you so much for the 5 star feedback and I am so happy to hear you had a wonderful travel experience. There is so much to see and do in Peru, that specialist touch makes all the difference. Thank you for the feedback on our ground partners Liam Tours, we choose our partners very careful and we love working with Lima Tours as we know our customers will be really looked after.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Active Peru tour from Tribes
Andrew from Tribes made organizing our Peru trip easy. The local guides in country were fantastic, loved the itinerary and wouldn't hesitate to recommend.
31 maj 2025
Svar från Tribes Travel
Thanks so much for the recommendation and 5 star feedback Mark. I am so glad to hear that you loved the itinerary. Andrew knows Peru as well as anyone, he was out there last year experiencing everything we recommend to our clients, so you definitely benefited from his recent trip.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Amazing Costa Rica holiday
Our contact Alex at Tribes was amazing from start to finish and everything about our trip to Costa Rica ran very smoothly. Would definitely recommend
26 maj 2025
Svar från Tribes Travel
Thanks so much for the 5 star feedback and the recommendation! Alex is a true Costa Rica specialist so you definitely spoke to the right person!
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
A dream Safari holiday in Botswana
Tribes planned a trip that really met our wishes. The organisation was meticulous and there were no hiccups at all. We were given excellent service everywhere and the Safari element was beyond our expectations. It was the trip of a lifetime that we will never forget.
8 maj 2025
Svar från Tribes Travel
Thanks so much for the 5 star feedback Tim, much appreciated! I am really glad to read hear the organisation was meticulous and that the service was excellent. I was in Botswana in March, what a place!
I am so glad you gave us the chance to book this trip of a lifetime for you! If you want to try and top it, please think of us for your next trip!
Charlie and the team at Tribes
Peru adventure with Tribes.
Our Peru adventure was well organised and Lima tour guides were professional and knowledgeable and made our internal flight experience trouble free. Premium economy seats were an unexpected bonus that we hadn't expected. Having not know about Tribes before this trip would definitely recommend them following our experience.
17 maj 2025
Svar från Tribes Travel
Thanks for the feedback Chris, I am really glad to hear you would recommend us! I can't help but notice we only got 4 stars, was there anything missing from our service or the holiday which would have helped us to get to 5 stars? We are always looking to improve, so any feedback is always appreciated.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Brilliantly organised
Brilliantly organised. Fabulous holiday. Highly recommend travelling to Costa Rica with Tribes.
9 maj 2025
Svar från Tribes Travel
Thank you so much for the 5 star feedback Tracy and recommending everyone to book Costa Rica with us. We are one of the biggest operators in the UK for arranging tailor made holidays to Costa Rica, it is a destination we really focus on, these type of reviews reassure us we are doing all the right things.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Arturo organised a trip to Peru and…
Arturo organised a trip to Peru and Bolivia for us. Arturo is extremely knowledgeable and knows the country thoroughly. He advised us correctly and the trip was perfect. We did a lot in 20 days and did not have any issues with internal transport both public and private.
The Hotels were good except for a couple which I have made him aware of.
Highly recommend that you use Tribes for your next holidays.
Thankyou
9 maj 2025
Svar från Tribes Travel
Thank you so much for the 5 stars Neil, I am so glad to hear the trip was perfect for you. Arturo is a true South America specialist, he really knows his stuff, which means a better tailor made holiday for our customers.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Tibes is a great company who were…
Tibes is a great company who were informative, helpful and efficient. We enjoyed our holiday and we were impressed by the level of care and attention we recieved. All transfers were punctual and efficient. The hotels were wonderful and the trips we booked exceeded our expectations.
28 april 2025
Svar från Tribes Travel
Thanks so much for the 5 stars Sara!! I am so glad to read the words care and attention, it really is what we aim for when we are putting together peoples holidays.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Arturo did a great job of organising this trip
Arturo did a great job of organising our trip within our timescales and affordability. We genuinely enjoyed every day and saw so much wildlife, made possible by amazing guides and a brilliant itinerary. The accommodation booked for us was all lovely with wonderful food. We started in Quito, Ecuador, for 2 nights, where we enjoyed learning about the culture and history of this amazing city. Our 4 night cruise on the Galapagos exceeded our expectations and was definitely a once in a life time experience. Costa Rica was also wonderful with again lots if incredible wildlife. A wonderful special holiday so thank you Arturo and Tribes Travel
17 april 2025
Omdöme utan inbjudan
Svar från Tribes Travel
Thank you so much for the lovely feedback Nora! I just took a look at your holiday, what an amazing itinerary. It sounds as though your trip had it all, amazing wildlife, cultural experiences, great food and great accommodation. We really do try and tailor each trip to make sure we get feedback like yours! Arturo will be thrilled with this feedback, I know how much time and care he puts into these tailor made trips.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
A fabulous time in Costa Rica - thank you
Alex was really knowledgeable and listened to our needs regarding our trip to Costa Rica. The organisation was great- we travelled around and every pick up was on time or early with friendly knowledgeable drivers. One excursion was changed because of the weather but we were told in advance and given options. The hotels varied but were absolutely as expected, clean and the staff were all wonderful. Especially Joao at si como no - a real credit. Thanks to Tribes for a fantastic holiday
23 april 2025
Svar från Tribes Travel
Thank you so much for the great feedback Paul, we love to see 5 stars! I am very happy to hear that you had a fabulous time. Alex really does take the time to listen to what his customers are after. Like Alex, our partners on the ground in Costa Rica are also excellent at what they do, sometimes things don't go to plan but they always deal with so efficiently.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
The service was excellent from start to finish
Thank you for organising an unforgettable and meticulously planned trip The service was excellent from start to finish. Much credit to Alex who was friendly, knowledgeable, helpful and professional.
21 april 2025
Svar från Tribes Travel
Thanks for the 5 star feedback Dave, much appreciated! I am really glad to hear how good the service was, they are all words I would use about Alex as well!
Charlie and the team at Tribes
12 days in Costa Rica
We (father and daughter) booked a 12 day trip to Costa Rica.
I had contacted 5 different agents before the trip with an identical trip plan and Tribes were the only one that really understood what we wanted and who we were (several didn't even reply!). Tribes really tailored the trip to "us".
From start to finish Tribes were excellent. From my initial inquiry to the information provided before and during the visit, everything was correct, easily understandable and detailed enough to know what we could expect. Alex translated our "requirements" perfectly into a trip of a life time.
And the trip. There aren't enough adjectives to describe it 😯 Everything and more than we expected.
I'd definitely recommend Tribes if you are looking for a tailormade trip.
7 april 2025
Omdöme utan inbjudan
Svar från Tribes Travel
Thank you so much for the wonderful feedback Andy, I enjoyed reading this so much that I shared it during our company get together last week.
I’m so happy to hear the trip exceeded your expectations. Alex is fantastic at tailoring journeys to Costa Rica—he really takes the time to understand exactly what his customers are looking for.
I really hope we see you for your next trip!
Take care,
Charlie and the team at Tribes
Lots of good things on the itinerary…
Lots of good things on the itinerary and we felt well looked after on the trip - being able to contact the local organisers via WhatsApp was super helpful
15 april 2025
Svar från Tribes Travel
Thanks so much for leaving us a review! Ensuring our customer are well looked after is paramount to us. I can't help but notice we lost 1 star, is there anything we could have done better?
Charlie and the team at Tribes
Great service
Good advise & guidance followed up by efficient planning, and good support in-country
29 mars 2025
Svar från Tribes Travel
Thanks for the 5 star feedback Martin, efficiency when planning and support when travelling is what we aim for! Please keep us in mind for your next trip.
Charlie and the team at Tribes.
Tailormade Trip to Costa Rica by Andrew Chaundler of Tribes Travel
Our first destination Tortuguero and the Manatus Hotel set a very high bar so we were dubious that the remaining places would compare but each were different and exciting where we saw so much and learned so much the old brain had difficulty in processing it all at times
The organisation was spot on and transfers excellent
We saw more wild life than expected including all the monkey species Turtles whilst snorkelling two humpback whales with calf from the boat returning from Caño Island and on the last hike in Corcovado we encountered a Puma on the trail
A really enjoyable and unforgettable holiday
26 mars 2025
Svar från Tribes Travel
Thanks so much for the in-depth feedback and the 5 star review Dudley. I am so happy to hear about all the wildlife you spotted on your trip, it sounds like you hit the jackpot! It is an amazing country to spot wildlife, but getting to see a Puma is something really special.
Andrew knows the destination so well and all the different hotels, its this specialist knowledge that makes all the difference.
Thanks so much again for the feedback and hopefully see you for your next adventure.
Charlie and the team at Tribes
It was a great adventure
It was a great adventure. Everything was perfectly organized. Excellent tourguides. Hotels exactly as we expected. We would gladly go on another trip with Tribes Travels :)
23 mars 2025
Svar från Tribes Travel
And we would gladly help you plan it Margaret :). Thanks so much for the 5 star feedback. I love that you used the word adventure as well, that is the word I would use for our destinations and trips!
See you for the next one!
Charlie and the team at Tribes
A brilliant trip
Alex put together the perfect trip for us after quizzing us about the sort of thing we were looking for. Everything went smoothly and communication while we were there was excellent. Thoroughly recommend.
22 mars 2025
Svar från Tribes Travel
Thanks so much for the 5 star feedback Vivien. This is the second review in a row where the word perfect has been used. I am delighted to hear that and to read that everything went smoothly. I will pass the feedback onto Alex.
Charlie and the team at Tribes
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.