I absolutely love treatbox. I love the quality of the products and the amazing value for money. I have been purchasing from treatbox for the past year and im never disappointed, even if its a small tr... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service,very prompt delivery. Well p ackaged and beautifully wrapped.oved it as it was that bit different and lovely for a present.
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I was a bit sceptical of buying the birthday treat box for my daughter however the 7 items she received were lovely and a great little treat for her Highly recommend treat box and will certainly be... Se mer
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I get a lot of things I have no use for - like the various planners (there is too many for one to use up in a month and it feels like they come in like every other box), the hair clasp was just... Se mer
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Företagsinformation
Skrivet av företaget
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Kontaktuppgifter
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, Storbritannien
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4,6
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Daughter loved this
Daughter loved this, just the thing to make them smile through their exams
6 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Awful customer service - lost box and no refund or replacement
After spending >£120 in one week. They sent my son’s exam box with a Liverpool address to London.
!!??? Their system Changing the postcode ? Inexplicably customer service says that’s my fault? How would I know a random London postcode I never seen before and not my Liverpool uni sons address. Refused to refund. Refused my partial refund. Refused to resend the box to my son who was expecting the box and sitting his exams.
Penny minded customer service- I would have been loyal customer. Woeful
Save yourself and buy from elsewhere for assurance that your gift gets delivered!!!
8 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Sarah,
We’re very sorry to hear how disappointed you’ve been by this experience, especially as the order was intended for your son during his exams.
After reviewing the order and previous correspondence, the postcode entered at checkout unfortunately did not match the Liverpool address provided, which meant the parcel was automatically routed to the linked London address through the shipping system.
As explained by our customer service team, we do provide a 30-minute window after an order is placed for any address amendments or corrections, and this information is included within the order confirmation email.
While we completely understand your frustration, our team did try to help where possible and also added TreatBox points to your account as a gesture of goodwill.
We’re genuinely sorry this experience left you feeling disappointed and wish your son lots of luck with his exams.
Thank you so much - TreatBox 💗
Beautiful box packed with love ❤️…
Beautiful box packed with love ❤️ handwritten note added a special extra to the order. My daughter loved it ❤️ thank you 😊
1 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Personalised messages ruined
After emailing twice and complaining that my orders to daughters Zara and Isabella were given the wrong personalised message, it was just then just thrown back at me saying I had the orders muddled. Why would I send a message for Zara, addressed to Isabella and a message for Isabella addressed to Zara??? Surely a human is checking these orders?
4 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Liz,
We’re so sorry to read your message and to hear how disappointed you felt when the boxes arrived. We completely understand how meaningful the personalised messages are, especially when you were sending love and encouragement to your daughters during such important moments.
TreatBox is a very small team, and every single gift message is handwritten by a real person with so much care and attention. When an order is placed using Split Shipping, the system sends them through to us as two separate orders rather than one order containing two different boxes. Because of this, our team handwrites the messages exactly as they are submitted at checkout for each individual order.
After reviewing your order, we can see that the messages were written exactly as they came through to our team, although we completely appreciate why this felt upsetting when the gifts arrived.
We never want anyone to feel let down by a TreatBox, especially when it has been sent with such thoughtful intentions behind it, and we’re truly sorry this experience left you feeling disappointed.
Thank you so much - TreatBox 💗
Ordered a good luck in your exam treat…
Ordered a good luck in your exam treat box for my daughter's GCSEs. The packaging was immaculate, and all contents were of a high quality. My daughter loved it ❤️
5 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
It was good but I was a little…
It was good but I was a little disappointed with the fact of the claw clamp I have very short hair so no good but everything else was just as I expected very high quality
8 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Emma,
Thank you so much for your lovely review, we’re so happy to hear you found everything else to be high quality and just as expected.
We’re really sorry to hear the claw clamp wasn’t quite suitable for your hair length though. We completely understand how disappointing that can be, especially when you’re looking forward to using everything inside your box.
We really appreciate your feedback and will absolutely keep this in mind for future product selections. Thank you again for taking the time to leave a review and support our small business, it truly means so much to us.
Thank you for making our day - TreatBox 💗
Great box for exam study treat
Lovely box & great to pick what I wanted. Only issue was the box was for my son and the shredded paper inside was very pink, would be nice to have option of colours or neutral colour.
10 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi JJ,
Thank you so much for your lovely review. We’re so happy to hear you enjoyed creating the box and that it made a great exam study treat for your son!
We really appreciate your feedback about the shredded paper too. We completely understand your point, and offering more neutral colour options is such a helpful suggestion. Feedback like this genuinely helps us continue improving the TreatBox experience for everyone.
Thank you again for supporting our small business, and we’re sending lots of good luck wishes to your son with his exams.
Thank you for making our day - TreatBox 💗
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I ordered 2 boxes within a short period…
I ordered 2 boxes within a short period of time. Both were gorgeously wrapped and the contents were lovely. They were both delivered really quickly too! Can’t wait to find a reason to order another one!!
8 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Terrific treats
My niece loved her box of goodies for a pre exam treat, Although I haven’t seen the products with my own eyes, she was very happy. The delivery was super quick and the choice of products was good too.
Would use again :)
16 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Love my monthly subscription
Love my monthly subscription! Lovely products and always excited when it comes through the door!
1 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you’re enjoying your TreatBox subscription and that each box has been bringing a little happiness to your month. Creating thoughtful, exciting happy mail for our subscribers is exactly what we love to do, so it means the world to hear this feedback.
Your kind words truly mean so much to our team and motivate us to keep curating special subscription boxes that our customers look forward to receiving.
Thank you for making our day - TreatBox 💗
The perfect little surprise gift
The perfect little surprise gift.
Reasonably priced.
Beautifully packaged.
Great quality items.
29 april 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Rachel,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you found TreatBox to be reasonably priced, beautifully packed and found the products to be of great quality!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Communication was excellent
Communication was excellent. I made error when ordering late at night and it was sorted the next morning.
I purchased an exam TreatBox and my daughter cried when she opened it. It was beautifully wrapped and She loved everything inside, she is even taking the crystal to her exams with her for luck.
I can highly recommend and will definitely be using Treatbox again.
13 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Wholesome :)
Wholesome :)
I always look forward to this delivery, always such cute stuff inside and really does brighten my day, exactly what it says on the box! highly recommend if you’re the kind of person who values the little details in things, beautiful and sweet 💛
7 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Such a great company
Such a great company! I purchased an exam gift box for my daughter. It was beautifully packaged, full of lovely high quality products and the delivery was super quick.
5 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
A lovely concept and great customer service…
A lovely concept that makes it easy to send gifts to people far away. Fantastic customer service, I had a mix up with delivery address, after emailing to explain and the team changed the details immediately.
11 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Rosie,
Thanks so much for taking the time to leave us a review. We really appreciate it. We are so glad that TreatBox makes it so easy for you to send gifts to loved ones far away and you find our customer service to be fantastic!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Absolutely love TreatBox
Absolutely love TreatBox! Great service from start to finish, super quick delivery, and the cutest “do not open until” stickers. The contents were beautiful and felt really high quality. Customer service was also fantastic. Such a lovely gift idea - highly recommend!
8 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Rebecca,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you find our service to be great from start to finish.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Absolutely perfect treat for my 16 year…
Absolutely perfect treat for my 16 year old whose birthday is on the first day of GCSE exams. Great selection of thoughtful gifts at an affordable price, beautifully packaged. LOVE!
9 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Lisa,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that a TreatBox was the perfect gift for your 16 year old!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fantastic customer support !
I ordered a box for my daughter’s upcoming GCSEs but was so upset when it arrived by Royal Mail in a plastic bag with the box missing! I contacted your customer service team with photos and very quickly a replacement box was sent out! The team were sympathetic and so efficient. When the box arrived yesterday, my daughter was thrilled and the items and packaging were so pretty. I will definitely order from Treatbox again!
1 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hi Tara,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are sorry that your order was damaged by the delivery, but so happy to hear that our Customer Service Team was able to help you quickly and efficiently. We are so happy to hear that your daughter loved the TreatBox.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
A wonderful idea to send someone a gift…
A wonderful idea to send someone a gift to let them know your thinking about them and brighten up their day!
The quality of the items I ordered were great and the team were so helpful when i wanted so assistance. Will definitely use again in the future
6 maj 2026
Omdöme utan inbjudan
Svar från TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
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