Io e il mio compagno abbiamo prenotato con loro tour privato di 10 notti a Pechino, Xi’an, Zhangjiajie e Shanghai. È andato tutto bene, spostamenti programmati perfettamente, guide (Kevin, Lola, Tony... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We booked a private tour with them to Xi'An and Dunhuang. We had professional and helpful advice from the outset and the tour was tailored to our interests. It was great to have one person who was d... Se mer
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Fuss free booking online. It comes with free cancellation and changes to booking if there's any change in travel plans. Staff are very responsive to email query. I was attended by its Travel Consultan... Se mer
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Io e la mia famiglia abbiamo acquistato online da questa agenzia tutti e 5 i biglietti del treno della nostra vacanza in Cina. E' stata una piacevole scoperta: siamo stati costantemente aggiornati vi... Se mer
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Företagsinformation
Skrivet av företaget
As the largest online tour operator in China, TravelChinaGuide Tours offer many choices of holiday plans leading you to explore over a hundred worldwide destinations. Best deals on small group tours, tailor-made private tours, flight and train tickets bookings are available with guaranteed quality service.
Kontaktuppgifter
5F, Yu Yuan Mansion, No. 65 Nan Er Huan Xi Duan, Xi'an, 710068, Xi'an, Kina
- +86-29-85236688
- travel@travelchinaguide.com
- www.travelchinaguide.com
4,8
Utmärkt
482 omdömen
Ingen aktuell inbjudningshistorik
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Bonnes excursions mais des harceleurs pour les reviews positives
les excursions sont biens, mais leurs guides sont beaucoup trop insistants pour avoir une review positive, ils recontactent même le soir sur whatsapp en insistant pour avoir un screenshot. J'ai mentionné ça dans un commentaire Getyourguide, note 4/5, et Travel CHina Guide m'a contacté avec 2 comptes différents, en m'appelant alors que je ne voulais pas, pour me faire enlever mon commentaire. En gros le problème c'est pas leurs guides, c'est eux.
25 september 2026
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Hi, thank you for sharing your honest feedback and for recognizing the quality of our tours.
Please accept our sincere apologies for the distressing experience you had after your tour. What you described—being repeatedly contacted, messaged at night, and asked to alter your review—is completely unacceptable and goes strictly against our company policy. We deeply respect your privacy and value your honest rating.
We have already initiated an internal investigation regarding the contacts you mentioned. We are taking immediate corrective actions with our management team to ensure our follow-up communication remains respectful and professional, never intrusive. We will take the chance to make this right. Thank you for helping us improve.
Private Tour to the West
We booked a private tour with them to Xi'An and Dunhuang. We had professional and helpful advice from the outset and the tour was tailored to our interests. It was great to have one person who was dealing with us from our first enquiry to the time we arrived and who was always there for questions.
Our guides were excellent and adapted to our physical fitness and likes. They were knowledgeable and fantastic company.
I would book this company again in a heartbeat.
28 augusti 2026
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you for your wonderful review. We're delighted to hear that our tailored advice, consistent support from your first enquiry onward, and the adaptability of your guides made your Xi'an and Dunhuang private tour so enjoyable. It's great that they matched your physical fitness and interests while being both knowledgeable and fantastic company. Knowing you'd book with us again in a heartbeat is the highest compliment. We truly appreciate your kind words.
Consigliati!! Viaggio perfetto
Io e il mio compagno abbiamo prenotato con loro tour privato di 10 notti a Pechino, Xi’an, Zhangjiajie e Shanghai. È andato tutto bene, spostamenti programmati perfettamente, guide (Kevin, Lola, Tony e Eva) molto preparate e sempre disponibili, hotel comodi e in posizione sempre centrale.
Li consiglio per chi volesse prenotare un tour in Cina, considerati anche gli ottimi prezzi rispetto ad altri tour.
16 augusti 2026
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Thank you for your fantastic feedback! We're thrilled that every aspect of your 10-night private tour met your expectations—from the seamless itinerary and central hotels to the expertise of Kevin, Lola, Tony, and Eva. Knowing you'd recommend us for both quality and value means a great deal. We'd love to have you travel with us again!
Reliable service
Very reliable service from Christina who handled all my bookings especially the high speed train tickets for my family of 5 ensuring all able to sit together and booking of popular museum tickets. I had peace of mind knowing she will do her best.
7 december 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, we truly appreciate your thoughtful review. We're so glad Christina's reliable and attentive service gave you peace of mind throughout the booking process. We look forward to serving you again in the future!
A fantastic service all the way
A fantastic service all the way, the station, the boarding, the train itself, a very pleasant experience.
7 december 2025
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Svar från Travel China Guide Tours
Dear guest, thank you for your kind review. We're delighted to hear that the service from the station to boarding and the train itself made your journey so pleasant. We hope to welcome you back again soon!
China rail ticket booking so easy with TravelChinaGuide !
I travelled to China in October 2025 and planned a self-guided circular tour by train visiting Shanghai, Hong Kong, Chonqqing, Xian, Beijing and returning to Shanghai. As the official National Chinese Railways website only opens bookings 15 days before travel, I needed to ensure that my plans ran smoothly, so booked with this company because of the highly positive feedback. I can now add to this, and can say that all my rail travel went exactly according to plan. Obviously, because the company is based in China, there is an 8 hour time difference, but replies to any queries always came within 24 hours. I have absolutely no hesitation in recommending this company.
Separately, I will be leaving feedback about my Xian guided tour where my guide, Carol, was extremely knowledgeable , organised and friendly.
7 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It is our honor to help you with booking. Thank you for trusting us. We are always ready to serve you again whenever you need. Best regards from TravelChinaGuide Tours.
I had to make a couple of changes in my…
I had to make a couple of changes in my train to Tibet and they were extremely helpful and available! Totally advisable service
13 november 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, very appreciate your time in sharing your booking. It is our pleasure to help you with the booking issues. Thank you for choosing us. We eagerly anticipate the opportunity to serve you again! Best regards from TravelChinaGuide Tours.
The customer servive very fast respond…
The customer servive very fast respond to settle our problem. We had last min change our plan, they fast help to change the timing.
28 november 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. We are always here to solve your travel problems. Best regards from TravelChinaGuide Tours.
Outstanding consistent service for a Decade!
I have travelled with this company for over 10 years all throughout China. They deliver speedy and consistant service. Replies are very quick . Thoroughly recommend to everyone travelling for business or pleasure
24 november 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It is our honor to help you with booking. Thank you for trusting us. We are always ready to serve you again whenever you need. Best regards from TravelChinaGuide Tours.
Highly efficient and professional services
The staff of Travel China Guide were extremely efficient and professional in their communication and assistance. They assisted me with pre-booking bullet train tickets for my family trip and did so promptly – as soon as bookings were open, they immediately did the booking and secured my desired train tickets. Their updates were also very prompt, and they kept me in the loop pertaining to my bookings. Having found and engaged their services was indeed a blessing! We shall definitely engage Travel China Guide again when we visit China soon.
20 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. We are always here for help. Please feel free to contact us if needed. Best regards.
easy train bookings
Our train bookings were very ease and everything went well. All questions we had were answered fast and efficient. Thank you very much for helping to create our lovely China experience.
18 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you for your time in sharing the booking experience. We are so delighted to see you are satisfied with our booking service. We strive to make booking easy and fast. Best regards.
Great service and booking system
The booking system is easy to understand. The team were very responsive when I had a change in plans, and helped to organise refunds. They were very helpful in providing receipts so that we could claim expenses.
29 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. We are always here to solve your travel problems. Best regards.
A simple straight forward booking…
A simple straight forward booking process, excellent
4 november 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It's our honor to help with booking. Thank you for trusting us. We are ready to serve you again whenever you need. Best regards.
Super helpful and friendly
Christina is always incredibly helpful and makes the booking of my business trips so much easier. Friendly, efficient and professional, I would 100% recommend!
6 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, very appreciate your time in sharing your booking. It is our pleasure to help you with the booking issues. Thank you for choosing us. Best regards.
Good service
This is a reliable service for getting train tickets in advance
20 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you for your time in sharing the booking experience. We are so delighted to see you are satisfied with our booking service. We strive to make booking easy and fast. Thank you again for your trust. Best regards.
Easy booking
Easy booking, agent will purpose alternative if your preferred route is not available. Friendly.
28 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you so much for your kind comment. It is very cheerful to see you are pleased with our booking service. We strive to make booking easy and fast. Very glad to have your trust. Best regards.
Great company great service!
We used Travel China Guide to book 2 trains in China and everything went smoothly and we highly recommend booking with this company! We were even able to find tickets during the Gold week In October, great service!
6 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, thank you for taking time to write this kind review. It gives us a big thrill to see you are satisfied with our booking service. Efficient and convenient booking is what we are adept at. Thank you again for choosing us. Please feel free to contact us if needed. Best regards.
Very efficient and simple process
Very efficient and simple process. Good communication from Travel China Guide including resolution of an issue when China Railways cancelled one train a couple of weeks before we were due to travel. I particularly like the system of using your passport as your ticket, avoiding the need to print tickets or find confirmation on phone which can be difficult due to restrictions on accessing emails in China.
10 september 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It is our honor to help you with booking. Thank you for trusting us. We are always ready to serve you again whenever you need. Best regards.
Flawless organization
Flawless organization! The agency turned out to be incredibly efficient—we booked our entire train itinerary through them, and everything went perfectly. In addition to the trains, we also purchased tickets to visit major attractions in the various cities we explored. Confirmations arrived promptly and accurately, making our travel planning smooth and stress-free. Professional service, clear communication, and total availability. Highly recommended for anyone who wants to travel with peace of mind and zero hassle.
15 oktober 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, how excited to receive your approval of our service! What we strive for is the top-notch service and your satisfaction. It's our honor to help with booking. Thank you for trusting us. We are ready to serve you again whenever you need. Best regards.
Easy to use
Travel China Guide was easy to use and it was the most convenient way to purchase bullet train tickets. I was happy with the trains too.
31 augusti 2025
Omdöme utan inbjudan
Svar från Travel China Guide Tours
Dear guest, very appreciate your time in sharing your booking. It is our pleasure to help you with the booking issues. Thank you for choosing us. We eagerly anticipate the opportunity to serve you again! Best regards.
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