As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Se mer
Good selection of lengths and diameters for electrical ducting, easy website to navigate. Item arrived in 3 working days by DPD, kept advised by text and email. Quality item, 50mm x 25m twinwall du... Se mer
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Se mer
Företagsinformation
Om Trade Pipes
Skrivet av företaget
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Kontaktuppgifter
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Storbritannien
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Utmärkt
902 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
One part missing but swiftly resolved
One part missing but swiftly resolved, many thanks.
22 april 2026
Used Trade Pipes for the first time…
Used Trade Pipes for the first time last month. Their prices are very competitive and the quality of the pipes seems fine. We had a couple of issues with their carriers which resulted in split deliveries and some shortages, but a quick call got the problems resolved.
Good customer support.
10 april 2026
Fitted perfectly delivered on time
19 april 2026
Great service arrived without fuss
21 april 2026
Only part of my order turned up.
Only part of my order turned up and no way of contacted them to find out.
Phone continuously goes to voicemail and noone answers my emails.
23 april 2026
Omdöme utan inbjudan
Svar från Trade Pipes
Good afternoon,
Thanks for taking the time to leave us feedback. I'm sorry to hear you are having some trouble contacting us.
Our lines are constantly monitored, but can be busy at times, so it's likely pure chance that you have been unable to get through on the phone. We do, however, offer several other methods of contact, including email, as well as our online web form. I note that neither of these have been utilised to date.
At any rate, one of our advisors has reached out to you this afternoon to discuss the matter further. We hope you will consider revising this review once the matter has been resolved to your satisfaction.
Fast delivery
Ordered based on previous reviews and was not dissapointed. Items as described and arrived within a couple of days. Excellent experience.
14 april 2026
An efficient service
An efficient service. Goods were delivered within the time scale promised. All goods were in good order. Having researched several companies online before ordering Trade pipes came out as the best in terms of price. The quality is at least equal to or above my expectations.
16 april 2026
Arrived with half the bits missing
11 april 2026
Svar från Trade Pipes
Thank you for taking the time to leave us feedback - we’re sorry to hear about your experience with the delivery.
We can see that you have reached out to us over the weekend regarding this problem. One of our agents has been in touch this morning to advise our next steps to rectify this issue as quickly as possible for you.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Svar från Trade Pipes
Thank you for taking the time to leave us feedback - we’re sorry to hear about your experience with the delivery.
Upon investigation, it appears this order was delivered several days ago, and this information was sent to the mobile number provided by you when the order was placed online originally. You should also have received prior contact from the courier on the morning of delivery to advise you of a two-hour delivery window.
With this in mind, we feel that a two-star review is unfair, as no contact was made with us prior to you leaving this review, otherwise we would have been happy to advise further and provide any relevant proof of delivery documents. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Exelent service
Exelent service easy to order.
Delivered no problems from start to finish.
5 april 2026
Our order was handled Quickly
Our order to was ready for collection within a very short time and refund of over payment was made on the same day.
18 mars 2026
Trade Pipes site is easy to use
Trade Pipes site is easy to use. Which made the whole buying experience easy.
They delivered the day after the order was placed
to the Isle of Wight which is really efficient.
30 mars 2026
Phoned up to ask details of pipe and…
Phoned up to ask details of pipe and couldn’t have got better service, guy on phone went out of his way to get exact details for me. Brilliant.
24 mars 2026
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