As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Se mer
Good selection of lengths and diameters for electrical ducting, easy website to navigate. Item arrived in 3 working days by DPD, kept advised by text and email. Quality item, 50mm x 25m twinwall du... Se mer
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Se mer
Företagsinformation
Om Trade Pipes
Skrivet av företaget
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Kontaktuppgifter
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Storbritannien
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Utmärkt
904 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So quick & such value for money...why…
So quick & such value for money...why go elsewhere? Thank you
6 maj 2025
Order still not received after over a…
Order still not received after over a week and no communication, still waiting for a response from my email I sent. Hopeless
29 april 2025
Svar från Trade Pipes
Good morning,
Thank you for sharing your feedback - I'm sorry to hear that you are having some trouble locating this order, though a little surprised at having received this.
Your order was placed with us on the 29th April, and dispatched from our warehouse the following day on a 24-hour service, and you would have received a dispatch email from us to advise of the same. Additionally, you should have received contact from our courier, DPD, by SMS message to advise you of a 1-hour delivery timeslot on the day of delivery, which we feel is sufficient communication for our customers.
We've checked the tracking information this morning, and the goods appear to have been delivered the following morning by our courier. One of our team has now reached out to you via email with the relevant proof of delivery documents.
Furthermore, we've checked our records, and can find no sign of you having contacted us by email at any point. Please let us know which email address this was sent to so that we might investigate this further, as we aim to respond to all queries within the same working day they are received.
We hope that after liaising with our customer service department, you might consider revising this review once you have managed to locate the goods. Regardless, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Very good experience
Very good experience, order arrived with a couple a bits missing and a damaged item. Customer service was excellent and sorted the problem very quickly. Would definitely recommend.
29 april 2025
Good experience overall
Tradepipes website was clear and ordering quite straightforward. Drainage parts came in 2 packs. First pack (couplings) was delivered promptly. However, the 3m lengths did not accompany these. I called Tradepipes who were most helpful and gave assurance they were on the case, contacting the carrier. The remaining parts arrived a few days later. I'm very happy with the service and outcome.
7 april 2025
Brilliant service and product
7 april 2025
Nuisance emails.
My order was filled perfectly. I would have been five stars but for the follow-up, nuisance emails from trustpilot!
5 april 2025
Svar från Trade Pipes
Good morning,
Thank you for sharing your feedback - I'm sorry to hear that you are still awaiting delivery of this order, though a little surprised at the brevity of this review, given you have spoken with our service team several times this week about your order.
As you are aware, you received a partial delivery of this order several days ago, with the remainder due to arrive on a pallet - for which we sent out tracking details to you at the beginning of the week. As we discussed yesterday morning, this was due for delivery to you yesterday, however on investigation today it appears that the delivery vehicle was delayed yesterday afternoon, and was thus unable to make the delivery as scheduled. Due to this delay, the courier has marked this delivery as a priority this morning, and we expect this to be with you in the next two hours.
We feel that a one-star review is unfair, as you have failed to mention any of our previous correspondence and made it seem like you've been given no information as to the whereabouts of this delivery, which is certainly not the case. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Quick delivery and very good materials
Quick delivery and very good materials
Definitely I would recommend.
26 mars 2025
More of a shout to Technical Support @…
More of a shout to Technical Support @ Flopipes who pointed me in the direciton of Trade Pipes for items that I required.
Regards Trade Pipes, they had them item available, website is easy to navigate. Only one comment is the shipping costs where higher then I expected.
26 mars 2025
Detta är Trustpilot
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