The Trade Centre UK - Rochdale Omdömen 

Drove past randomly. Saw it had a sign outside saying 5 star trust pilot but I just checked and it’s actually 4 stars, for that reason I think it’s very misleading. I don’t need a car but I think it also looks only a 4 star place compared to all others

Absolutely spot on.
Clear communication and happy to answer any questions.
Would reccomend this company to others
Zach the salesperson was fantastic too

Straight forward easy

Everything went wrong at the Rochdale branch of The Trade Centre UK! They're working in cahoots with the financers, despite my getting back within 14 days that the vehicle sold was unfit for purpose, not as described etc, as contained in the Consumer Rights Act, 2015, they're refusing to give the refund, or get the vehicle checked. exchanged. Unless anyone who wishes to waste their funds and don't mind dealing with dodgy dealership (The Trade Centre UK), then you could go ahead and patronise them.

Great experience from start to finish

Friendly and helpful through every step, walking away with a nice modern car!

Staff were really helpful, professional and polite. Service was great thanks to rabiha. thank you trade centre.

Our sales man Alan was so helpful and patient with me and my parents looking for my second car everything was explained thoroughly and didn’t feel pressured at all throughout the whole experience. Minus points for a major smell coming from the breaks or clutch making us leave the car in the shop until fixed especially after they had us tax and insure the car leaving my old car uninsured until I get the car back. Mechanic that helped was super nice and understanding and so was manager. Will see what happens next but after all ‘checks’ being done shouldn’t have a burning smell coming from the car.
All staff was super friendly and helpful giving personal insights throughout

Great, understanding, efficient

Very friendly came in at opening time everything got done really quickly

Hi am disability deaf only I got car 9 month 28 day warranty I didn’t know about Lifetime. I try explain about gearbox already brand new but it faulty mean I already pay new gearbox £2000. Never support or helpful I say negative feedback for that fake company.

Staff have been really friendly and helpful. Dealt with a few different members of staff, malika was very friendly and chatty and patient. Felt welcome and comfortable with everyone who helped.

Every member of staff we spoke to was helpful and informative without being pushy.

second time purchasing from the showroom, excellent service, faizan was the same person who sold me the first car and rabiha was also the same person who saw me last time who beautifully ended the process for me, shes so polite and helpful. Thank you team.

Good experience, very happy with my new car.

Jack was brilliant at selling us the car and made the buying experience enjoyable. Unfortunately, it all went downhill after that.

We waited 2 hours in the sunday but we had to leave , so i returned the day after and waited four and a half hours before we were finally able to drive away with the car, which was extremely frustrating. The after-sales process was shocking and really let the whole experience down.

Sadly, I won't be returning. The dealership seriously needs to improve its after-sales team and the handover process.i really was ready to cancel the car and get my deposit back .

10/10 service. Will be returning in the future.

ROCHDALE AVOID AVOID
DO NOT WASTE YOUR TIME AND MONEY COMING HERE! Honestly had such a really bad experience.
The staff who greet you have to be nice for you to stay
Then you get followed around the place
Someone then comes and asks what your looking for and what your budget is
While you’ve told them this information they’ve got back to there colleagues and told them everything plus while slagging you off behind your back
Then once you’ve set your eyes on a car more of them come over to you offering you deals between them self’s
I don’t think there’s 1 genuine good person in that building!!
We then purchased a car put a deposit down
Run the finance then came back to us demanding more money!!
Iv never felt as uncomfortable as I have in my life!
We then drove the car the same day
3 DAYS AFTER HAD NOTHING BUT PROBLEMS AFTER PROBLEMS!!!
Trying to get hold of them is like pulling teeth what ain’t ready to come out
DONT even get me started on the people who work in the after sales department
They don’t know their arse from their elbow😂
We had the car 4 weeks and we’d already been back 3 times out the 4weeks due to problems after problems
The last time it went in they kept it for 3 days even thou I had a time slot
Didn’t provide us with a courtesy car which was promised!!!!
So money was lost and hours at work was also lost!!!
Me and my partner had enough and we told them that this isn’t on and it’s an absolute joke how they’ve took the piss out of us
Finally after about 20 emails pushing the sales department for answers and update on a courtesy car
Our car was finally ready plus a courtesy car!
Wow how convenient 😂😂😂😂
They also promised other people of the public a courtesy car when they’ve got them all back but what they didn’t inform them was they was on the back of a long waiting list!!!
Then we got our car back and as they promised for their inconvenience they’d also top fuel up when on collection
Came to pick the car up and no fuel had been put in the car!
So they filled the car up £30 worth
Then one of the sales department people said
Really sorry and in the nicest way possible I hope to never see yous back here again!!!
WELL DONT SELL ME A FAULTY CAR TO START WITH or we wouldn’t have had to come back with multiple problems!!
QUICK ENOUGH TO TAKE YOUR MONEY
NOT QUICK ENOUGH TO SOLVE THE PROBLEMS!!!!
PLEASE PLEASE PLEASE from this experience
DONT NOT PURCHASE A CAR FROM ROCHDALE TRADE CENTRE UK!!!
I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!
We work to have nice things and these people let us down
These people don’t care how you are or if they’ve hurt your feelings!
It’s there job to smile and to make you fall in love with a car
Once you’ve handed the money over they don’t wanna know you anymore
These people are all fine because they all have company cars so any faults and there’s gets fixed straight away!!!😅😅
If you’ve taken your time to read this then Thankyou so much and I hope Iv changed your mind and looked else where!!
Have a great day!
Thankyou!!😅

The warm welcome that greeted me and wife when we arrived at reception they meaning jack at the Rochdale branch who introduced us to Craig they didn't pressure us they listened first then showed us what was in our budget when we found the car they then passed us on to a finance member of the team named Sam he was really friendly and welcoming talked up through everything and made us feel relaxed after that was passed on the another member of the finance team she can remember her name but she was great with us waiting to see if we were able to get credit which we did and was able to drive away that day in a beautiful new car that I hope lasts a good while so thank you all the team yours faithfully Mick Joyce

I had a great experience at Trade Centre Rochdale purchasing a new car. Igor, Aidan and Humama have been great from the start until the end of the purchase, and have explained everything in great detail. They have been extremely professional and very helpful. Thank you once again!