Worst online shopping experience ever.. purchased a Sylvanian Families toy and I was not notified it had been returned to sender. Eventually got contact through the online submission box as the addres... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered toys off of Toys R Us Express shipping my order never came. Australian post lost my order. Toys R Us was not at fault they did there part by shipping my items quickly and efficiently. When... Se mer
Toys R Us have been amazing to deal with. I had an issue that was out of their control that they dealt with immediately and rectified the problem. They were super helpful from start to finish and I wi... Se mer
Website was easy to order from. Unfortunately I missed my delivery and it went to the post office and was returned to sender. Staff member Gem at Toys r Us was extremely helpful in resending my order... Se mer
Företagsinformation
Informationen kommer från olika externa källor
ToysRUs Australia is the ultimate destination for kids, big & small! You'll find dolls, action figures, learning & building toys & more.
Kontaktuppgifter
(Postal) Box 4310, 3164, Dandenong South, Australien
- www.toysrus.com.au
4,3
Utmärkt
686 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have always received items as…
I have always received items as described and always on time thank you very much
11 december 2020
First class experience from beginning…
First class experience from beginning to end. Easy to order, order dispatched promptly and great communication. Not much more that you could ask for.
10 december 2020
Top quality plastic model kit of a rare…
Top quality plastic model kit of a rare subject. Price was VERY pleasing; and it was delivered quickly with appropriate updates. Could not fault packaging.
Very happy customer, thank you!
10 december 2020
Right before Christmas…
Right before Christmas they had to get the shipping wrong! Despite sending multiple emails to ensure that the address for our order was correct, T R U still sent the package 3000km in the wrong direction! And guess who pays the delivery charges... twice now!
9 december 2020
Omdöme utan inbjudan
Great to deal with.
Packaging was very good, communication was excellent and delivery was faster than quoted. Will deal with them again.
8 december 2020
I bought something from eBay and got spammed with this.
I ordered something from eBay without issue, left feedback and everything was fine. Then I got spam asking me to fill out this form a month later.
4 december 2020
Delayed shipping, no customer service
Two weeks after ordering, my order has still not been shipped. No answer to my email query three days later.
Terrible customer service and the delay in shipping not good enough.
2 december 2020
Omdöme utan inbjudan
Very Poor
I am having the same experience as the previous lady who has left a review. I placed an order. Funds have been taken. I have tried to call the number on the website. No one answers. I have sent numerous emails to make contact with no reply.
Can any please help with a contact ? These are also Christmas presents for my grandkids who I have not seen all year due to covid. I am feeling so sick about this order now.
1 december 2020
Omdöme utan inbjudan
Fast delivery,happy with items
1 december 2020
I placed an order almost two weeks ago
I placed an order almost two weeks ago, have had no confirmation of postage and have sent numerous emails with no reply, I can’t find any contact number to call as they are all either disconnected or “user busy” very disappointed as these are Christmas gifts. Unsure how to even speak to anyone for a refund as it seems they can’t be contacted
30 november 2020
Omdöme utan inbjudan
Super service
Super service, product arrived quickly and safely, everything is as was described😊
24 november 2020
Brilliant service and quick delivery
24 november 2020
On line puchase
The models I purchased on line were safely packed and delivered within the said time frame. Will gladly purchase more models from them in the future.
21 november 2020
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.