The product and speed of dispatch excellent. Only four stars because company did not pass on precise delivery instruction to courier to locate house at the back. Then, the courier didn’t know I’m... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Put to use the next day for a mortar mix - so much better than using a sheet of wood with the mix falling of the edge. One of the few suppliers to state what material it was made from. Shipped promptl... Se mer
Företaget har svarat
Picked up one of Tough Tools on site very impressed with the quality of the equipment for carrying out a tricky complex job! couldn’t fault the end outcome by using Tough Tools product’s!.
Företaget har svarat
Excellent product & service, the owner was a pleasure to deal with & very helpful. The price was also very reasonable so give the company your trade as you will be very pleased.
Företagsinformation
Skrivet av företaget
Yorkshire based tool manufacturer for the construction industry. Made in house to meet every day construction problems with tools. Our tools have a reputation within construction as being superb quality and customers come to us again and again. Specialist Tool Supplier to the construction trades covering plastering, screeding, rendering and general building tools.
Kontaktuppgifter
The Old Chapel, Halifax Road, Cross Roads, Halifax Road, BD22 9BG, Keighley, Storbritannien
- 01535 640235
- info@toughtools.co.uk
- www.toughtools.co.uk
4,6
Utmärkt
91 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I think the boards are no good and wont…
I think the boards are no good and wont last a month i have email the company with pictures of how much they bend with fill with cement
3 juli 2025
Svar från Tough Tools
Hi - we emailed you straight back to sort this out, please can you come back to us. We have sold 1000's of these boards with no other complaints so we want to get to the bottom of any issues immediately.
Svar från Tough Tools
Cant get a better review than that !
Svar från Tough Tools
Thank you!
Svar från Tough Tools
Great to hear !
Straight edge but when opened there was a dent
The item arrived quickly which was great as I needed it for a job but there was a dent at one end of the box section which annoyed me. Whilst I was still able to complete the job I had purchased a damaged product. The straight edge was really well wrapped and there was no sign of damage to the wrapping so it must have been damaged before it was wrapped.
I appreciate your replacement offer but I needed to use it...I opened it when I was about to use it so there would have been no time to wait for a replacement. As I say it was still usable. But I will say that for the price it should be in mint condition prior to being wrapped.
12 maj 2025
Svar från Tough Tools
Hi - we had no idea that there was an issue with the product, we can only apologise. If we had been notified or contacted immediately after delivery we would have provided a replacement.
Great price and fast delivery
Really quick delivery time and reasonable delivery fee for such a heavy item. Great price for the tools aswell.
8 maj 2025
Svar från Tough Tools
Great feedback - we constantly struggle with shipping so this is good to hear
Quick delivery and floor scraper was…
Quick delivery and floor scraper was exactly what I needed
23 april 2025
Svar från Tough Tools
Thanks for the review
Great product we can’t fold them
26 mars 2025
All went has planed.
22 april 2024
Ordering a set of floor laying straight…
Ordering a set of floor laying straight edges as usual great service great edges
27 mars 2024
Great tool, great service
One of the items I orders came damaged by the courier, I phoned up tough tools and a new one came the next working day. I buy alot of tool from these guys and there great 👍
4 mars 2024
Omdöme utan inbjudan
AWESOME SERVICE
Phoned @ 3 O'clock in Afternoon and received items the following morning, great service thanks!
2 februari 2024
Excellent
Excellent delivery timing and great tools at a fair price.
Highly recommended
21 januari 2024
First class company delivered on time…
First class company delivered on time item very well wrapped. Can’t fault this company
14 januari 2024
Not happy about seller attitude
31 oktober 2023
Svar från Tough Tools
Hi - We are unable to track this issue and if you are to provide us information we will get straight back to you. All our goods are shipped with tracking information so if it has gone missing we can take it up with couriers. We do our best with all orders but sometimes issues happen with delivery that is out of our control. Please give us an opportunity to correct.
Svar från Tough Tools
Fantastic - thanks for feedback !
Great product
Great product, great customer service called up with a query answered straight away and give very straight answer. Delivery was one day early as estimated very happy
14 oktober 2023
Svar från Tough Tools
Thanks for this feedback its much appreciated and helps small businesses!
We still haven't received the order
29 augusti 2023
Svar från Tough Tools
Hi - We had no idea this hadnt been received. The tracking reference at our end is shown as delivered on 1st September 23. Please get in contact so we can rectify this.
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