We went to the Watford branch for a birthday celebration. The golf itself was good fun but it was hugely expensive and the food took an age to come. Would think twice about returning.
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Det här tycker kunderna
We had a fantastic experience at the Chattanooga Top Golf. Our server was absolutely phenomenal and made sure we had cold beverages and great food in a timely manner throughout our two hours. His na... Se mer
Top golf in Alpharetta refuswd to accept our gift card. They said "we are having a problem processing gift cards purchased at Costco". I said "Well you shouldn't be selling them there then." Man... Se mer
Had a reservation set for 8pm, showed up early just to make sure we got checked in and be able to get a couple drinks before hand. Arrived at 7:40, told there would be a 20-30 minute wait, agreed, wen... Se mer
Företagsinformation
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Topgolf is the premier entertainment and event venue with fun point-scoring golf games for all skill levels, upscale bar food and drinks, great music and more!
Kontaktuppgifter
Dallas, Storbritannien
- www.topgolf.com
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I went there last week and when I say…
I went there last week and when I say the service sucked it was horrible for my first time. I wanted to play golf but the wait was too long. After asking the guy if we could play pool while we waited he sent downstairs but didn't inform us where to get the balls or sticks or anything. No waiter was in the pool area, so we had to find someone to wait on us. As far as the food it was horrible, cold french fries and when I got home I was sick the next day. I will not go back.
Kicked out before we could sign our check and finish our drink
Went to topgolf with the family and as soon as the time hit zero the teen working there jumped on us like a vulture and kicked us out. I hadnt finished my drink and my husband had not signed the check. We usually save some balls at the end no more than 5 so the girls can hit them as the last ones before they leave so they dont throw a tantrum (they are both under 5). We have usually done this and while he finishes paying up and finish our drinks grab our stuff and go. Takes no longer than 5 minutes if that since they hit the balls very quickly it may take 2 minutes... But today they got on us about it and kicked us out. The machine literally hit zero and she showed up to tell us to grab our stuff and go. After speaking to the manager she didnt care and told us it was becuase of covid. We spent more than 150 bucks there. The prices are rediculous the waits are always long and your kicked out before you can even finish your drink. Not to mention when we had to wait at the bar before getting a bay we were ignored until another managaer finally noticed us just looking around. Ontop of it all these annoying kids next to us were literally picking up the balls and throwing them instead of golfing. After that they proceeded to bang the golf clubs violently and loudly on the turf for what reason i don't know-Yet no one was there to address that. However we were promptly kicked out. Wont be going back I'll just go back to the driving range and start teaching our daughters there.
Bad service we were kicked out of our…
Bad service we were kicked out of our table and did not finish our food and it was very expensive as well as making the birthday celebration ruined very bad first experience😢
I took my friend out for his birthday…
I took my friend out for his birthday it was our first visit. I saw that walk-in times could be a little lengthy so I decided to make a reservation for 430. First of all I had to pay to $15 to reserve and that doesn’t even go toward you playtime, food or drinks. When we arrived we waited for about 10 minutes and until we were “seated”. We were greeted by our attendant who did not clearly explain how to play the game so we were lost, after 30 mins of playing we finally figured out the game on our own. The customer service was horrible it took forever for the food to arrive and the waitress wasn’t very helpful. Once we finally learned how to play we started to have a good time but by that time we only had about 50 mins left. Overall I rate my experience as ok.
The one in Charlotte was horrible
The one in Charlotte was horrible. They told us an hour wait and we waiting two. The security guard was horrible, he was so rude. The then waiting 30 mins just for waters. The experience was over all bad.
Myrtle Beach location
Myrtle Beach location. Reservations are a joke. Tried for 3 days out with no luck. Showed up and told 2 hour wait. Judging by the cars in the parking lot, I would have thought no wait. Not worth the bother. Grab a drink and go to a driving range at any of the many courses around.
The location in Germantown is awesome…
The location in Germantown is awesome and very clean. The experience was wonderful. Afia O. was very professional and took the time to explain to us.
Mitchell
This waiter named Mitchell at Roseville made me and my family uncomfortable during our time at Top golf. He came up harassing us over a portable charger which he was adamant on it being a vape. Very unprofessional.
Took good friday off to spend time with…
Took good friday off to spend time with my son whom had no school. Tried calling TG Bentonville the nite before was on the phone for10 minutes w/o talking to a human. Friday morning tried calling again, no human after 10 minutes. Started driving down, 60 minute drive turned into 90 minutes, highway construction. Tried calling on the way down, 15 minutes on the line w/o a human to talk with. Finally arrive, on highway exit can see that there was lots of space open on the end of the building. Walked to the building by passing 2 staff on the outside greeting us. Another 2 staff greeting us inside the door and sending us down the empty line to another staff pointing to the receptionist. 5 staff doing nothing while the receptionist turns us away. We noticed about 30-40 people crowded at the front of the bar, waiting for bays. Asked for a two hour time, nothing available for at least 45 minute, Can see the the doors to the hitting area that there were a couple open bays, thats as many as i could see from where I moved to look and was only that floor only. I explained we called 3 times in the last 18 hours and never were able to talk with someone here. She politely answered, you were calling Dallas. The number was an Bentonville number not a Dallas number, seems like that may be the call center disguised as a Bentonville number. My son had a doctors appointment later in the day so we did not wait the 45 minutes to rent a bay. I have spent my adult life working in the private athletic & golf industry at clubs. I have a pretty good feel for your business model and how to take care of a customer/ we call members. I have been to 3-4 of your locations in different locations, twice in Dallas as we had manager meetings there with Club Corp. My spoiled day will not effect your company but I feel like there could be easily options for better customer service. I understand that it seems a call center could work. If the staff there at the Bentonville can't answer the phone, while 5 staff had the job of saying "welcome to Top Golf' something is really wrong. We would have spent $100-125 with golf, food and drink. I don't believe your bays were all rented. It was a missed opportunity to send us to a bay. No bay rental, no way for F n B or an extra 1/2 to full hour rental. I may try the nock off in Springfield which is the same distance. Noticed it early last week when I went there to watch my sons tennis match. You have a nice product but if you doint get to your bay, who cares. Wayne Brouhard 530 228-0458
Separated us from your guardians
Separated us from our guardians, we were all minors and were with 18+ adults, we were made to leave the bay and sit by ourselves.
I went there and my server was very…
I went there and my server was very inattentive and she got mad and got in my face when I went to the bar for a drink. Super unprofessional and staff is garbage. Dont go to top golf huntsville it's a waste of time and money.
My first and only experience at Topgolf…
My first and only experience at Topgolf was horrible!!! My friend and I decided to go to Topgolf on a whim one night, and within the first 30 minutes of us trying to play golf, I was hit on top of my head with a flying golf club. The impact was hard enough to knock my hat off of my head, and shortly thereafter the manager came over to check on me, and then made the insensitive comment, stating that I'm sure your hat absorbed the blow of the golf club. Although, the person whose club went flying across the bays did come over and apologize for the accident, stating that his hands were slippery when he swung the golf club, and that is why it slipped out of his hand. Even though I appreciated his apology, I didn't feel like he was liable because they should have had protective barriers up in the first place! due to the fact that Topgolf has had issues with flying golf clubs plenty of times before, and people have been injured. I feel that Topgolf should have had protective barriers around each bay to ensure that no one else is hit on top of the head by another flying golf club. For those of you who are reading this, I wouldn't recommend taking your children to this establishment because they too may be hit on Top of the head by a flying golf club, and get a concussion like I did, or maybe even lose an eye, or end up paralized, which has also happened to other customers. To those of you reading this message, please do your research before taking your family/ friends to this establishment, because the next person who gets hit on the head could lose their life instead of getting a concussion like I did!
I cannot believe we had to pay $50 an…
I cannot believe we had to pay $50 an hour gameplay and then come to find out they charged us $45 just to make a reservation. When I called and talk to a manager they told me to be glad I paid $45 so I didn’t have to be put on a 5 hour waiting list. This place is a joke and highway robbery!!! Disappointed
We went to top golf with our kids and…
We went to top golf with our kids and we're wanting to have a good day out. While we were there four bays down was a group of baseball boys being obnoxious. We didn't have to say anything until one of them decided to let go of his club and it came flying from four bays away and hit my fiancée in the leg. My 3 yoa had just been where the golf club hit with her dad...thank goodness she wasn't at the time. I went to the tenant for the bays and advised him that he needed to have something done because it was dangerous. The person who did it had no remorse for it and they called it an accident. The tenant got the general manager and he did nothing but give us 3 $10 gift cards where only one could be used per visit. We had spent almost $200 there that day. The group was allowed to stay and was just told to be careful... when in all honesty they should have made them leave. I just feel it could have been handled a lot better. My fiancée now has a golf ball size bump/bruise and we have 3 $10 gift cards one per visit to make it all better.
COVID 19!!!
Today is 11-13-2020 We have a reservation that we tried to postpone, not cancel due to someone in our party sick and could have COVID 19. We were told we couldn't. So I suggest that you don't go there tonight, we will be showing up with someone who probably has COVID!!!
Great place to go with some friends
Great place to go with some friends to have some drinks and some friendly competition. would highly recommend!!
As most know
As most know, golf is expensive, machines keeping scores work perfectly only on the time left and food and service are good. Golfed today and nearly choked when new people were brought to the bay next to ours and only the one screen was wiped. Clubs were not wiped, chairs were not wiped, table was not wiped. So the statement that the bay is disinfected is a total lie. Fingers crossed that my trust in their lie does not result in covid. We ate finger foods while using clubs and screens. Super disappointed Top Golf!!!
Really good day/evening out with…
Really good day/evening out with Friends & good social distancing measures in place, Staff were all so friendly and couldn't be more attentive, especially our main waiter Gurdas!
Thanks all for a brill evening with cheap drinks & tasty food!!
Cookie policy don't give you the option…
Cookie policy don't give you the option to reject all.
Full of wasps bad managers
Attended today with my children, the venue is full of wasps. They are everywhere. We were allocated a bay, 7 dead wasps were there and they were cleaned away when I requested. I asked to be moved as I am allergic, the response was poor and I asked to speak to a manager who said it’s a problem and to go home if I was concerned. We decided to try and play, one hole later and 4 wasps came in 2 minutes, there are wasps traps everywhere that are full. We decided to leave and we’re given a refund and the reply from the manager was “yes we’re all getting stung too!” Ridiculous! Do not go, shame as great fun usually.
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