I have been purchasing meat from TH for quite a few years now. Excellent for large beef rib and brisket for the smoker. Also purchase whole sirloin or ribeye, but generally when on special offer.... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Used Thomas hixson a lot in the past . Meat is normally very good . However I have ordered more than 3 times non -halal short ribs and get halal meat . It seems people that require halal get non con... Se mer
I’ve always had a great experience with Tom Hixson. Delivery is consistently quick, everything arrives well packaged, and they use a reliable courier that keeps you updated every step of the way... Se mer
I've always found Tom Hixon to offer great BBQ produce, especially their own Wagyu range. Good online ordering process, though sometimes they run out of stock quite quickly. Very good delivery servi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World. Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters. We are delighted that home cook enthusiasts can also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door. Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...
Kontaktuppgifter
London Central Markets (Smithfield Market), Shop 38: 02.00-08.00 Shop 221: 08.00-16.00, EC1A 9LH, London, Storbritannien
- 020 7248 3569
- homedining@tomhixson.co.uk
- www.tomhixson.co.uk
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Timeous Delivery
Timeous Delivery. Great product. Excellent Service. What’s not to like?
27 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! We are glad you our services. I will pass this on to the respective teams.
Unpleasant experience
Waygu meat was tough,tastless and didn't caramelise as one would expect. Product came frozen but as thawed within the packaging blood leaked in my fridge. Overall a very unpleasant experience.
30 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! I have contacted you directly to see how we can resolve this for you.
Always a fast efficient service
Always a fast efficient service , top quality meat at good price .
Even gave me a £20 voucher as the Boston Butt was slightly underweight .
Well done Tom Hixon great customer service .
26 mars 2024
Svar från Tom Hixson of Smithfield
Thank you so much for your feedback! This really helps us improve our services.
Great quality food at a good price
Great quality food at a good price, quickly delivered and fresh
26 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! This really helps us improve our services.
Fantastic!
There was a slight issue with the delivery (nothing to do with Tim Hixson) and the team were amazing helping me resolve the situation. Fantastic to see a place where the customer service is as excellent as the meat (which is top quality by the way!)
25 mars 2024
Svar från Tom Hixson of Smithfield
Thank you so much for your feedback Chris! It was lovely talking to you, I am happy we could resolve this for you.
A reliable provider
The meats available here are of high quality. And the service provided is Excellent.
18 mars 2024
Svar från Tom Hixson of Smithfield
Thank you so much for your feedback! This really helps us improve our services.
Pricy but very good quality meat.
Pricy but very good quality meat.
Some meat came partially thawed, though.
I am still alive and well.
18 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! We are working on getting our frozen products to our customers frozen. In the meantime I am glad you enjoyed your meat.
Svar från Tom Hixson of Smithfield
Thank you so much for your feedback. We will pass this on to our dispatch team.
I recently had a great customer service…
I recently had a great customer service experience with Ade at Tom Hixson.
Ade was incredibly helpful! They were friendly and welcoming, remaining patient with me. They took the time to understand my issue and the pricing and range of services.
Thanks to Ade's assistance, I had a much more pleasant experience. I would highly recommend Tom Hixson and especially recommend seeking out Ade's assistance if you need help.
21 mars 2024
Omdöme utan inbjudan
Svar från Tom Hixson of Smithfield
Thank you for your kind words! This is really helpful and I am glad I was able to be of assistance.
Overall
Overall, my experience with Ade at Tom Hixon was outstanding. Her amazing advice, coupled with her kind and helpful demeanor, made for a truly remarkable shopping experience. I would highly recommend seeking out Ade’s assistance for anyone in need of expert guidance and exceptional service.
26 mars 2024
Omdöme utan inbjudan
Svar från Tom Hixson of Smithfield
Thank you for your kind words! It was a pleasure helping you and I am glad I could help you
Great Service
I have ordered a few times now. A few glitches were sorted out promptly and the team are excellent. The quality of the food is excellent and thoroughly enjoyed by our guests. We will use again.
If the packaging could be improved to sustain cold temperatures for longer that would be a great feature. I know this is being looked into.
15 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! We are happy that we could resolve this for you and provide you with a quality service.
Great service
Had an item short on a delivery. Messaged and it was dispatched straight away. Great service and as always, meat quality is brilliant.
22 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your kind words! This really helps us improve our services.
Have ordered a couple of steak joints…
Have ordered a couple of steak joints so far and have been impressed with the quality and the service. Will certainly use again.
12 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! This really helps us improve our services! Thank you for being part of the Tom Hixson community
The meat was very good quality
The meat was very good quality and delivered on time as promised.
10 mars 2024
Omdöme utan inbjudan
Svar från Tom Hixson of Smithfield
Thank you for your feedback! This really helps us improve our services.
Delivery on time
Delivery on time. Produce is excellent quality. Will definitely be ordering again soon
19 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! This really helps us improve our services! Thank you for being part of the Tom Hixson community
Fantastic Ribeye
Fantastic Ribeye! Ordered 7KG in total along with 4 packs of the excellent Wagyu beef dogs. Barby this weekend! ^_^
18 mars 2024
Svar från Tom Hixson of Smithfield
Thank you for your feedback! We hope you enjoy your BBQ!
Their deals are excellent
Their deals are excellent, fabulous quality.
27 februari 2024
Omdöme utan inbjudan
Svar från Tom Hixson of Smithfield
Thank you for your kind words! I will pass this on to our web team.
Delicious Irish Wagyu roasting joint
Delicious Irish Wagyu roasting joint, very reasonable price, and great service! What’s not to like? 👍😀
6 mars 2024
Omdöme utan inbjudan
Svar från Tom Hixson of Smithfield
Thank you for your kind words! We really appreciate you as a valued member of our community.
Amazing quality
Amazing quality. Some of the finest beef I have ever tasted. Would highly recommend joining the steak club to experience the best cuts of beef.
Exceptional customer service, delivery and value for money.
Wouldn’t recommend any other online butcher and I’ve tried several
20 mars 2024
Omdöme utan inbjudan
Svar från Tom Hixson of Smithfield
Thank you so much for your kind words! This means a lot to us as a business and I will pass this on to the customer service and buying team.
Excellent meat and service
I ordered the wagyu halal meat and it was delicious and the whole process of ordering and being delivered was really efficient . Will definitely order again .
24 februari 2024
Omdöme utan inbjudan
Svar från Tom Hixson of Smithfield
Thank you so much for your feedback! We are happy to have you as a valued member of our community.
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