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I now buy all my electrical goods from these guys. I have bought multiple items from this business now. Their items are excellent as are their prices. Our recent order was a bread machine which arrived quite badly bashed, which obviously happened during the delivery process. I received seen a very quick response which asked for photographs. I was then promptly offered a full refund or a 50% refund, which I was delighted with. This was at christmas time as well, and I was quite amazed to have closure at this time of the year.
Their customer service is absolutely second to none, and how all businesses should be!
Well done guys, keep it up!

It was quick to order and when Royal Mail messed up delivery it was not an issue. The delivery was eventually discovered and everything was fine.

Possibly the best customer service ever. I ordered a product then found a cheaper price elsewhere due to a cashback offer. CheapestElectrical tried to match the offer but could not, and even commented how good the offer was that I had found and immediately arranged for the return with a collection, at no expense to me. I will honestly use this vendor again whenever possible as this experience has filled me with confidence. Many thanks for getting things right.

Alles bestens, danke

I am delighted with my purchase & the super fast postage! The customer service received from Anita following my purchase has been second to none; I would have absolutely no hesitation in recommending this fantastic company.

Excellent service! They are really helpful and am really pleased with the company. Also I have to mention they use a sustainable paper and that really wins me.

Good price, product as described and prompt delivery

Absolutely amazing company, can't recommend enough,had to return an item though no fault of theirs but somehow it got lost in the system of delivery company, but this company chased it up with the courier and gave a full refund .no questions asked .
Hope to deal with these again one day went above and beyond to help solve the issues .

Great Service Quick Delivery Just Perfect Service All round Who Could Ask for More No One.

Anita on customer service was very patient with me, (well I am 81 and not very savvy with the digital world). I received a very reasonably priced Pure clock/dab/radio, without instructions. Anita guided me to helpful websites to assist me with the operation of the clock, which worked out great, very pleased with it. I will definitely shop Cheapest Electrical again.

Item came quick and was exactly how describe would recommend got the item half the price

Great customer service, good communication. Thank you

Had a fault with a hoover I bought 6 months ago.The guys were brilliant. Really good communication. I returned the hoover and they fixed and returned it within a week.Really impressed with the service and the communication. Thanks

I bought a TV from these guys, they offered a great price and it also came with a 12 month warranty, so this was really attractive to me. Unfortunately there were some issues during shipping, completely not their fault - but they completely took care of me, clear communication at every stage and ultimately they resolved the issue. Couldn't recommend them enough!

Second to none service!! Wow- I have to say that Adam at cheapest electrical is excellent. I bought a Hoover from eBay and had some function issues with it but Adam was on hand throughout to assist. They provided the best ever service and I wouldn’t hesitate to recommend them - 100% genuine and brilliant 🤩

I ordered a new Google Pixel 8a. The service I received from Anita was absolutely fantastic - couldn't be happier. Many Thanks Anita

I recently purchased an iPhone 15 Pro from Cheapest Electrical via their eBay store and accidentally forgot to apply a 10% voucher code at checkout. After explaining the situation, they kindly refunded me the 10%—excellent customer service! The phone arrived in pristine condition with 100% battery health. Highly recommend this store and have already suggested it to my friends.

I had a problem with my headphones and asked for help / advice what to do next . They responded very quickly and were very helpful in giving me advice on what to try first to fix the problem . This worked and fixed what I thought was a hopeless case !!