TLX Omdömen 

Katazyna was fantastic at dealing with my issue. I bought a vacuum, it arrived very quickly, was really well packaged. Unfortunately when I went to use it the rollers did not turn. Contacted the seller, easy link to send the hoover back was sent to me. As soon as they received it I was instantly refunded. Katazyna kept me updated throughout via email. I have since purchased other products from this seller and they have been great. Really good customer service. Thanks for making this so easy!

Have never used this company before and l can only say it is a true pleasure doing business with them. What brought arrived on time and was supplied with lots of information about what was happaning every step of it being delivered. Had a small problem with a missing part and Katarzyna was more than helpful resolving this. I cant recommened this company anymore than this.

Katarzyna has been ridiculously helpful... and the products are really good at hugely discounted rates..I would happily reccommend TLX

Great company to buy from. Customer care is fantastic. Highly recommended. Thanks again.

Very easy eBay purchase and collect. On a main estate, easy access and item was as described (48" OLED, Opened, unused)

Best company on eBay - exceptional pricing for a phone I got and really great customer service

Ordered a TV and had a couple of minor issues - not with TV itself, but issue with remote and stand. Contacted customer service and issue sorted out in minutes by Julie.
Absolutely brilliant service, great product and great delivery.
Couldn't have asked for more.

Exceptional customer service, superb iPhone 16e in pristine condition with 100% battery and apple warranty intact, at a very good price. Couldn’t ask for a better buying experience and will recommend to family and friends.

Very honest seller with quick order no discrepancies with merchandise or delivery...Placed an order on 9 July and received at my doorstep on 11 July...no complaints at all
I recommended to everyone

I’ve bought from this company several times! Always an honest description and packed well. Super speedy delivery.
When an issue due to damage occurred was sorted amicably in no time 👍🏻

Dear Jatinder,

First of all, thank you very much for everything.

I carefully checked the package, and everything was included as expected. I have been using it for two weeks now, and so far I haven’t experienced any problems. I am very pleased with my purchase, both in terms of value for money and the excellent customer service. I also want to thank you for your kindness, professionalism, and the support you provided throughout the process.

I look forward to doing business with you again in the future. Wishing you many wonderful and sunny days ahead!

Best regards,
Emre

I recently had a minor issue with an order, and the customer service team at TLX—specifically Julie—was absolutely fantastic. When the initial solution didn't quite go as planned, she proactively offered multiple generous options to make things right. They genuinely care about customer satisfaction and went above and beyond to ensure a fair and happy resolution. Polite, helpful, and highly professional. I would highly recommend buying from them!

Absolutely brilliant customer service/delivery etc!
Rest assured if you purchase from this company the sales/after sales so helpful efficient etc

So i ordered a mobile phone which was the wrong one sent..tried several times calling customer services who dont answer i left emails and used their whatsapp but recieved about three messages but my problem hasnt been resolved..theyre quick enough to take your money but as soon as you need help theres none

I purchased a hand made rug which was accidentally wrecked by my grandson after he vomited on it. It had cost me £680 from john lewis. I tried to purchase a replacement but they no longer stocked it. I was gutted as I loved that rug. I came across TLX site and there was the identical rug, I was a bit dubious about the site at first but was reassured by seeing the positive reviews. I ordered the rug on 23rd and it was delivered on 27th, I received email updates regarding the order progress and a delivery time slot. The rug is exactly the same as my damaged one, in excellent condition and amazingly it only cost £289 from TLX which is a bargain compared to JL price I paid originally. I am so happy with my rug. Thankyou TLX.

Excellent Quality Refurbished Items from T.L.X
I purchased refurbished items from T.L.X and I’m extremely pleased with the experience. The items arrived exactly as described and were in excellent condition — honestly better than expected for refurbished products.
Everything was clean, fully functional, and clearly checked before sale, which gave me real confidence in the quality.
T.L.X offers great value for money and proves that refurbished doesn’t mean compromising on quality. I would definitely buy from them again and highly recommend them to anyone looking for reliable refurbished items from a trustworthy company.

Good quality products , that passed a full checking process with great customer service . And to add a great place to work for … after 2 years of working for TLX electrical I am still learning , I still receive support to become my best self . For sure more then a job , a place where I feel safe and happy to walk through the door every morning .

Incredibly supportive!

I purchased a Garmin vivoactive 5, expecting the battery to last 10 days, but it only managed 2. Anita was incredibly supportive, offered me a discount to make up for it, and was prepared to accept a return for a full refund. However, I chose to keep the watch because her service was outstanding. I will surely return to this company in the future. Five stars!

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