Tile Mountain Omdömen 

I’m a disabled customer.
When I mentioned this in the order they quickly emailed back to say they couldn’t guarantee the delivery company they used would be able to get the tiles to my front door (due to delivery company’s insurance rules) then they contacted me by phone to see how they could make things work smoothly and were helpful. On the day the driver was more than happy to helpfully carry x4 boxes of tiles to my door. They followed up to make sure things had gone successfully. Customer service’s personal contact ensured a five star review

Really responsive to sample requests but decided to go with local supplier where my bathroom fitter gets a great discount. Can't fault Bathroom Mountain though .

My tiles arrived totally smashed but I’m giving five stars because Kaz was so so helpful and kind on the phone- it’s really nice to be treated like a human being BY human beings! I was struggling with the return form and she just sorted it all out and the tiles are going to be redelivered tomorrow. Zero fuss. Minor inconvenience. Such a fan of tile mountain they’ve been great to work with

We ordered our floor tiles a couple of months ago and was able to have our tiles delivered this week a week earlier than expected, Kaz customer services advisor sorted it all out with no issues, brilliant service from start to finish, definitely recommend

Easy process and great communication and service

Fantastic company!!

Great communication and extremely helpful :)

Tiles arrived and are lovely. Fast delivery!
Little issue up with the grout but KAZ quickly sorted this in time with my project completion.
Thank you KAZ!

Have used for several years now brilliant company and great customer service if you have any issues
john Convery
Glasgow

The tiles were delivered the next day. Expertly packaged so no damages. Quality exceptional. I have had so many compliments!

They kept my updated with the tiles that were out of stock and as soon as they came back in stock they arranged for delivery and it arrived on time

Great. Good sized sample delivered very quickly. Cheers

Great and speedy service! Delivered before the date expected. Couldn't fault them

Delivery very quick and samples all intact and lovely quality.

Floor tiles were great, but I did begrudge paying for a Pallet that I had no use for, they could keep their delivery prices a little if they didn’t provide pallets that are useless to the customer.

Samples arrived as promised. Fantastic service. Thank you.

Sample tiles arrived well packed, although packaging had been damaged in transit but tiles were OK.
Felt that customer service in store was poor. Was told quite abruptly that samples weren't available in store, couldn't be ordered in store and that I would need to do it myself online. The old adage of "you never forget how people made you feel" will mean that I'm unlikely to do any repeat business, in fact I've ordered the tiles from a local supplier who has been very friendly and helpful.

Super fast delivery good products no issues

Excellent tiles received- thank you.

Ordered the 1200 x 800 x 12mm tile backer boards for my bathroom..
Heavy duty great quality.
Would definitely recommend in fact I am order some more to cover the floor surface as well as the wallsfor extra tanking and feel of a solid floor on my timber floors..

Fahad was professional and helpful with choosing our tiles for bathroom. This is the approach to the customer that I really appreciate.