TicketTree.com Omdömen 

2 204
•
TrustScore 1.5 av 5

1,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weathe... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Seats at the theatre were shocking could only see the tops of their heads disappointed as it was my 40th not very special

Företaget har svarat

Betygsatt 3 av 5 stjärnor

We thoroughly enjoyed the show, The Tina Turner musical and would love to go again. Unfortunately, although I had requested end of aisle seats so as not to be hemmed in, we found we were next to a wal... Se mer

Betygsatt 1 av 5 stjärnor

Ticket Tree did everything I expected it to do. I had no problem and I find no fault.

Företaget har svarat

Företagsinformation


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,6

Alla omdömen

(2 204)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

good

So easy to use hood at keeping up dated on any changes. Will be recommending to others and using again.

24 januari 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great service and happy with it all.

Was a very easy service, they were extremely helpful and all the tickets came promptly with no fuss. The only constructive feedback was the hotel wasn't as great as sold, however still nice.

23 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Theatre overnight London

I booked this overnight theatre trip last year with a view to an overnight and front row seats to Les Miserable. I had to postpone at short notice and without fuss and financial penalty my trip was moved. Retaining both hotel of choice and front row seats at the theatre. I will not hesitate in using this company again and strongly recommend there services to others.

23 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

fabulous service

fabulous service, good hotel and amazing theater seat, would not hesitate recomending this organisation, have used TicketTree before and will use again

21 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Service

I will never use anywhere else but TicketTree now!
Hotel was fantastic, show was even more fantastic.
TicketTree even emailed me to let me know on any tube strikes and closures on the weekend that we were going which was so useful.
When I booked it, I was a bit unsure on something so I asked a question on the live chat and the gentleman who helped me was so nice and helpful! Thank you!

17 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent, I book my weekend away with ticketTree, train ,theatre, and hotel, I received all the documents and train tickets within a week , they kept fully up-to-date with emails all the information I would need, just before my departure they email me saying hope I had a lovely weekend, and updates on transport as there was going to be a train strike, and email to me whilst I was away hoping I was having a nice time , everything I asked them to do they delivered I wanted a hotel near the underground and the theatre near the shopping and it's exactly what I got, the price was the best I got quoted the customer service was 2nd to none and I had an amazing weekend stressed free, I would without a doubt recommend this company and definitely use them again many thanks .

16 januari 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great stay

Our trip started with a slight bump upon checking into the hotel, (The booking reference couldn't be traced) but thankfully this was soon rectified. I'd recommend keeping all of your emails and correspondence to hand.
Aside from that though, our stay was very good. The price for what we got was amazingly good value, and I would definitely use ticket tree again to get a deal like this.

16 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick, reliable service with superb follow-up.

Everything exactly as described and all dealt with very efficiently. The bookings (hotel and theatre) were followed up with offers of help if required (it wasn't!) and there was plenty of opportunity to raise queries or seek further information. Absolutely first class service and no hesitation in recommending to others or in using again.

16 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent - as always

Great value, perfect hotel location, wonderful theatre seats, fabulous service and communication. A credit to my home town - Hull, UK City of Culture 2017 :)

16 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

I received great customer service when I booked a theatre break to London for me and my husband for new yr ,highly recommend there services!!!

11 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great!

Superb so easy to plan and organise a decent weekend!

9 januari 2017
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

hotel

hotel not very good no heating in room took about an hour for someone to come then went outside the room to check the pipe never saw him again but the seats for show were great no problem picking them up at the theatre st giles hotel not such a good experience

8 januari 2017
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good deal

REVIEW EDITED as ticket tree have provided very prompt evidence that my initial belief they had mucked up was an error.. it was the actually the theatres fault!

We booked for a Saturday night performance and hotel in London. It was a very good deal. The hotel was very basic and I would not choose to stay there again but this was reflected in the price we paid. Next time I would opt to pay more for slightly better quality and nearer to the theatre, but overall it was very good value for money.

6 januari 2017
Omdöme utan inbjudan
Logotyp för TicketTree.com

Svar från TicketTree.com

Good evening Emily,

Thank you for leaving a review.

We are exceptionally disappointed to hear of the issues at the theatre. I can state categorically that all of the correspondence that we have with the theatre states the performance time of 7:30pm as confirmed to yourself, this is checked and double checked before we send out any correspondence to our customers. We are glad to hear that the theatre were able to seat you for the performance that you booked.

It is correct that our phones closed early in the period between Christmas and New Year and you should have been informed of this before you left. However the message at this time informs of our 24 hour emergency number and we were on hand to help on the event of a situation such as this arising.

We've contacted the theatre for a full explanation and will get back to you as soon as we hear from them.

Kind regards

Phil

TicketTree.com

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer