Super easy to upgrade. Tyler was very knowledgeable as was Elliot. Emplained everything well and I have no doubt that they would be able to answer any questions I may have.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were all so helpful and welcoming. I was served by Elliot and I had my young baby with me and he was so patient and helpful and would explain things to make sure I heard and understood whe... Se mer
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The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... Se mer
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Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... Se mer
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Företagsinformation
Om Three UK - 3Store Stevenage
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
63 Queensway, SG1 1DN, Stevenage, London, Storbritannien
- 01438353984
4,7
Utmärkt
49 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Elliot and Tyler were really friendly…
Elliot and Tyler were really friendly and helpful. Got me on a better renewed plan and onboarded my wife as a new Three customer.
3 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thanks for the fantastic 5⭐ review, Fran! We really appreciate you taking the time to share your experience, and it’s great to hear that Elliot and Tyler provided you with outstanding care. -Neha
Elliot was really patient especially…
Elliot was really patient especially with old phone playing up with a mind of its own. Great advice and customer service
7 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Amazing, David! We’re glad to hear that Elliot provided such a positive experience and was able to assist you. Your feedback truly means a lot to us 🎉 -Neha
Lovely friendly service
Lovely friendly service. Tyler was very helpful and answered any questions I had. Great customer service from all of the team at the Stevenage store:)
4 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thank you for taking a moment to share this lovely feedback Megan. It’s wonderful to hear that Tyler offered such thoughtful support and that the whole team at Stevenage made your experience so positive. -Afaq
Svar från Three UK - 3Store Stevenage
Hi Stuart, we appreciate your review. Lovely to hear the support you received was so helpful. -Ayesha
Iexcellent service
I came into store on Good Friday, not expecting much help, as i was not sure store is closed for holidays. I have received an amazing help and assistance from Elliot, who sorted my set up and kindly explained everything i needed help with. I am so grateful, to your staff and Three, to carry on with my life and phone situation. Brilliant service.
3 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hey Martina, it’s wonderful to hear how your visit turned out. Elliot’s dedication in guiding you through the setup and making sure everything was clear shows the kind of care we strive for. Knowing that his support helped ease your situation and gave you confidence with your phone means a lot to us. Thank you for sharing such uplifting feedback, it inspires our team to keep delivering experiences that truly make a difference. See you again! 🤗 -Kashish
A brilliant young man Tyler I Stevenage…
A brilliant young man Tyler I Stevenage branch helped me set up my new mobile. Many Thanks. Will certainly recommend 333 to my family and friends just as my granddaughter recommended 333 to me.
1 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Yay, Elizabeth 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Tyler at our Stevenage branch provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Elliot helped me a lot with deciding on…
Elliot helped me a lot with deciding on a new phone
13 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
We’re really glad to hear Elliot gave you such great support, David. We want every customer to feel just as happy with our service. 🌺 -Ayesha
Great staff
Great staff. Elliot was extremely helpful. Guided me through different options and helped set my phone up
13 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi Zoe, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Svar från Three UK - 3Store Stevenage
Hi Amie, it’s great that you consistently receive high-quality support from our team and we really appreciate your continued trust in us. -Kishan
Great customer service
Great customer service, saved me money and walked out the store with a smile on my face!
4 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi there, providing value and a smooth in-store experience is what we aim for, so it’s rewarding to know you left our team feeling so positive. -Kishan
Great service and great deals
Great service from the advisors in store and got a great deal too.
3 mars 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Wow, Adriana, your feedback just made our day! 🙌 We're absolutely thrilled that you had an amazing experience with our team and scored such a great deal. -Manavata
Elliot is amazing
Came in for help with transferring data from my old phone and Elliot was exactly the help I needed
16 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hello Paul, we’re delighted Elliot was able to provide exactly the support you needed with transferring your data. Your kind words mean a lot to us. ☺️ -Prabhjeet
Having signal issues but went into…
Having signal issues but went into store and the staff were lovely. Reassured me about the issue getting fixed.
15 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thanks for the feedback, Lidia! 😊 Delighted to hear the team were welcoming and able to give you confidence while everything is being sorted behind the scenes. -Veronica
Svar från Three UK - 3Store Stevenage
Hey Philip! We’re so happy to hear that you received excellent help from Tyler. Thank you for sharing this with us! ☺️ -Kashish
Quick easy and very helpful.
8 februari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Nicola, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
New SIM Card
I went in to this store to get a new sim. Kyle assisted me and provided excellent and professional service. All completed easily. Thank you.
23 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Omega, it’s great to know Kyle supported you so well. We’re happy your SIM purchase was handled quickly and sorted as per your needs. Wishing you a lovely day ahead! ☺️ -Ayesha
Excellent customer service 👍😃
14 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thanks a ton for this review, Renald! We absolutely love hearing this. Hope you have a wonderful day 😊 -Veronica
Great service from Salv
Great service from Salv. Very clean store and very knowledgeable!
7 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hey Amelia, thank you for your brilliant 5 ⭐ review! We’re overjoyed to hear that Salv at our store made your experience fabulous. Hope you have a wonderful day! 😊 -Prabhjeet
The staff are amazing and so…
The staff are amazing and so knowledgeable always great service from the team
2 januari 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi.
Thanks! Your review is really appreciated. -Pete
Feed back from Three on poor performance
They asked for a review and wouldn’t publish it because they probably didn’t like what I said which was the following
“Poor Performance
I had the hub for a week and returned it as it did not meet expectations as portrayed by Three on their website. I had the hub in a window in a supposedly good 4g area and all I got was one bar sometimes two bars of signal strength and internet didn't work or was very slow. Only plus side it was easy to set up.”
This is a factual summary of my experience with their 4g hub. I also called their Tech help and whilst the agent was helpful he couldn’t resolve the problem. If Three doesn’t like honest reviews shame on them. What I really needed from them was follow up on why I was getting poor reception.
This is not a reflection on the Three Store as they processed the return without any problems
1 december 2025
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi David, we're very sad to see this has been your experience, we'd like the opportunity to discuss this further, so we can do that, please get in touch with us on our webchat here: https://bit.ly/3C43TKN -John
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