Super easy to upgrade. Tyler was very knowledgeable as was Elliot. Emplained everything well and I have no doubt that they would be able to answer any questions I may have.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were all so helpful and welcoming. I was served by Elliot and I had my young baby with me and he was so patient and helpful and would explain things to make sure I heard and understood whe... Se mer
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The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... Se mer
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Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... Se mer
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Företagsinformation
Om Three UK - 3Store Stevenage
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
63 Queensway, SG1 1DN, Stevenage, London, Storbritannien
- 01438353984
4,7
Utmärkt
48 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super easy to upgrade
Super easy to upgrade. Tyler was very knowledgeable as was Elliot.
Emplained everything well and I have no doubt that they would be able to answer any questions I may have.
7 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
That’s fantastic, Suzanne! We’re so glad Tyler was able to provide the support you needed. Thank you so much for the 5⭐ review! – Three Social Media Team.
Accessible and knowledgeable
Elliot solved however simple it otherwise. 100% satisfied thank you
7 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
What a sweet 5 star rating, Jacqueline! Elliot is truly exceptional, and we’re so happy to know she made everything right for you. Thank you for showing your loyalty with us! ☺️ — Three Social Media Team
Very good service from Salv
Very good service from Salv. I trust him with phone contracts and he knows some Romanian language which is super. 10 stars.
1 augusti 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hey, Constanta, thank you for choosing us for your phone contract. Salv will be absolutely delighted to receive your recognition. We have made sure his hard work and fantastic customer care on your mobile plan are celebrated with the team. - Three Social Media Team
Great experience
Great experience, Tyler and Elliot from the Stevenage store were a great help and set me up with a new phone and tablet. Perfect customer service
28 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi Jordan, we really appreciate you taking the time to leave this review. It’s great to know that Tyler and Elliot provided the support you needed and delivered service that met your expectations.
– Three Social Media Team
Lovely, helpful staff
The staff were all so helpful and welcoming. I was served by Elliot and I had my young baby with me and he was so patient and helpful and would explain things to make sure I heard and understood when the baby was being loud.
He helped me get the phone I wanted on a reasonable priced plan and told me all of my different options. Have been using the same store for 4 years now and always so helpful and accommodating
10 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thank you, Rebecca. We’re thrilled Elliot and the team made your visit so comfortable and supportive. Your continued trust over the years means a great deal to us.-Three Social Media Team
Phone issue solved!
Very helpful overall experience, everything relative to a fairly complex issue explained fairly and easily. Staff friendly and vibe seemed nice
10 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thank you for sharing this wonderful feedback, Tom! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team
Tyler is very efficient and…
Tyler is very efficient and approachable and helpful aswell!
4 juli 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
That’s impressive, Vivian 🎯 We’re glad Tyler’s capable support and welcoming approach stood out so positively 😊
- Three Social Media Team
Kyle Asm
Kyle Asm, helped me with my sim upgrade and also my husband with transferring his data
15 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
That’s impressive 🎯 Lennie. Kyle Asm handled your SIM upgrade and your husband’s data transfer with attentive care, ensuring everything was supported smoothly. Wishing you more reasons to smile today 😊 -Arvind
Very good
Very good. Friendly Tyler went above and beyond to help us
15 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Wow! 🎉 Amazing, Jake! It’s great to know that Tyler was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet
Went into store for a three app help
Went into store for a three app help. Sorted me out. Issue was fixed
14 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Boom 💥 Regimon. App support was handled with precision, getting everything running exactly as it should ✨ -Arvind
Elliot and Tyler were excellent
Elliot and Tyler, plus all the other staff involved were amazing. Persistent to get us the best deal, which ended up making them more business and sales. Great stuff
11 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi Stephen, an incredibly persistent effort was delivered by Elliot, Tyler, and the rest of the team to secure the absolute best deal for you, and we truly appreciate your fantastic feedback. -Kishan
Kyle ASM
Kyle ASM, managed to sort an issue on my wifes and my phone. Been coming into store for years and they always seem to fix my issues
11 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi Eric, it is wonderful to know that Kyle and the branch team consistently look after your family devices whenever you drop by, and we look forward to keeping your connectivity running smoothly for many more years to come. -Kishan
Good customer service
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I renewed my contract with Three and Elliot set up a new tablet for me. The set up was excellent, user friendly and tailored to needs. I was pleased with the customer service provided and would recommend the store.
1 juni 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi Deborah, thank you for sharing such a thoughtful review. It’s great to hear that Elliot was able to step in, resolve the issues you’d faced earlier, and guide you through renewing your plan with care and clarity. Knowing he set up your new tablet in a way that suited you perfectly is wonderful feedback for the team. 😇 -Prabhjeet
Jacob solved issues very quickly
Jacob solved issues very quickly. Excellent service.
19 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thank you, Gareth. Great to hear Jacob resolved everything promptly and made things simple for you. -Suhaas
Tyler was highly knowleable,patient,very pleasant
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as needed .
18 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
That's awesome to hear! We’re delighted to hear Tyler provided such outstanding support and made your experience feel welcoming. Feedback like yours inspires us to keep delivering the best service. ☺️ -Prabhjeet
Svar från Three UK - 3Store Stevenage
We’re all about delivering the best experience, and that’s exactly what we’re here for. Thanks for sharing the love, Chris! 🤗 -Ayesha
Needed advice - came out fully armed!
Popped in today to discuss my son’s contract and was helped by Elliot.
I have never felt so informed! He was highly knowledgeable, patient and friendly. Would absolutely recommend using this store in future and it is encouraging to know that this is the customer service 3 are giving their customers. Thank you Elliot!
11 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hey Victoria, that’s fantastic to hear! 🎉 We’re really pleased you had such a great service experience. Thanks so much for taking the time to share your lovely 5⭐ review! -Neha
Tyler was very knowledgeable
Tyler was very knowledgeable, helped me understand my new device. And answered every question that I had. Good ecperience 100% great customer service/sales skill. Will recommend tyler at the stevenage three shop to my friends
6 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thanks for sharing such brilliant feedback, Linda. We’re so pleased Tyler offered such strong support and left you feeling fully informed. The Stevenage team will love your kind words. -Maryalex
Elliot and Tyler were extremely…
Elliot and Tyler were extremely helpful. I was able to switch my plan to 3 swiftly and easily and Elliot was friendly, clear and super efficient in helping me sort this out, get a great deal and understand all the benefits of it and the practical steps in switching.
3 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Hi Wendy, great to hear Elliot and Tyler made switching your plan quick and easy, explained everything clearly, and helped you secure a great deal, making the move to Three a smooth experience. -Shivam
Elliot and Tyler were really friendly…
Elliot and Tyler were really friendly and helpful. Got me on a better renewed plan and onboarded my wife as a new Three customer.
3 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Stevenage
Thanks for the fantastic 5⭐ review, Fran! We really appreciate you taking the time to share your experience, and it’s great to hear that Elliot and Tyler provided you with outstanding care. -Neha
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