This young lady jemimah helped me and my wife for hours in the shop getting 2 matching hand sets! She also weeded old contracts that no longer existed and over looked by her very knowledgeable manager... Se mer
Företaget har svarat
Plats
Byt platsUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I feel very happy with Three and the staff was very friendly to guide us for better plan. I also recommend for international students to use Three after landing in uk for better offers and plans.
Företaget har svarat
I had such a lovely experience with Jemimah. She was absolutely amazing from start to finish. She explained everything to me clearly and in great detail, making sure I understood everything and felt... Se mer
Företaget har svarat
Arif gave Excellent customer service, I was attended to very well, and the representative was polite, patient and professional. He listened to my concerns and provided the assistance I needed. I am... Se mer
Företaget har svarat
Företagsinformation
Om Three UK - 3Store Edinburgh St. James
Skrivet av företaget
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Skrivet av företaget
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Kontaktuppgifter
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, Storbritannien
- 01315572308
4,9
Utmärkt
232 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Three UK - 3Store Edinburgh St. James
Boom 💥 Olorunware, we're thrilled that Jemima provided such stellar and prompt support to ensure you had a fantastic experience 🚀 -Arvind
Arif was very helpful
Arif was very helpful, and was super informative and could help me enough
16 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Wow, Ronan! 🎉 We’re so pleased that the support you received from Arif was clear and made the whole process simple. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
Sam was an amazing help to a lost soul!.
Sam was an amazing help to a lost soul!.
14 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
That's impressive, Marion. We're super happy to hear that Sam gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Sam and Gurveer ftw
Sam and Gurveer are great. Thank you for the great deals! Couldn't be happier with my brand new Palm Pré!
11 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hey there, it is a pleasure to hear that Sam and Gurveer provided a positive experience while getting you set up. We are glad you are pleased with the value and your latest device. -Kishan
Roaming package
Arif was excellent helpings sorting out our roaming package explaining everything clearly.
10 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hi Marta, we're pleased Arif made everything clear and helped you choose the right roaming option. Great to hear everything was sorted smoothly for you. -Suhaas
Arif and harry were very helpful for my…
Arif and harry were very helpful for my purchase of my new phone. They took their time explaining what options I had available and made the experience smooth. Will n bringing my family over. Great experience!
10 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hi Tangim, thank you so much for your wonderful review! We’re delighted to hear that Arif and Harry made your phone purchase smooth and stress-free. They take great pride in explaining all the options clearly, and it’s fantastic to know their support made such a positive impact. -Shivam
Excellent service.
Excellent service.
Jamie was very helpful and patient when it came to ordering a new phone.
Highly recommended.
5 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hi Davey. It is brilliant that Jamie was so supportive and took the time to ensure your new device order went through smoothly. We appreciate the recommendation. -Kishan
Arif nice service glad to convert into…
Arif nice service glad to convert into three
3 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hi Vijay, great to hear Arif provided a positive experience and made your move to Three a happy one. -Shivam
Great service and communication and…
Great service and communication and great and full instructions to start to finish thanks to. Arif great member of staff and credit to your team.
2 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Thank you for the great shout‑out, Graham! Arif’s dedication truly make a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
Gurveer is a great manager
Gurveer is a great manager. Very clear and understanding and his boss Harry is super helpful to getting me a great deal
1 maj 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hey, Agnes! It’s brilliant to hear such positive feedback about both Gurveer and Harry. We’re lucky to have such a clear and supportive team. 😇 -Prabhjeet
Emilia was really great
Emilia was really great, she explained in detail all I needed.
21 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
That’s brilliant 🌟 Alexa, lovely to hear Emilia walked you through everything with such clear and attentive care 😊 Here’s to plenty of bright moments ahead ❤️ -Arvind
Manager and team are fantastic
Cruz, Jamie and the manager Harry especially were fantastic today with my Mum. We had an issue on her account (not their fault another branch) and Harry was excellent in helping and went above and beyond. My mum has a disability and had son with me whos in remission and he was just amazing with both of them.
18 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hi Carrie, it’s lovely to hear about the support you received. We’re so glad our team could step in to resolve those account issues and look after your family during your visit.
We'll be sure to pass your praise on to the staff members involved and their leadership team. Thank you for taking the time to highlight their hard work! -Shivam
Canny Experience - Got more than expected!
Jamie and Emilia (I think I got the names right!) were super helpful, friendly and patient. They helped setup some mobile broadband and get us a decent deal for the family on a new data plan.
Also great chat which got me is just as important as the purchase 😆
17 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hey Tony 🎉 Thanks for sharing the love! It is fantastic that Jamie and Emilia showed such patience and expertise to help you secure a deal that worked so well for your family. Enjoy every moment with your new setup 🌟 -Arvind
Jay was a super help getting my new…
Jay was a super help getting my new phone set up, and transferring from my old one. Recommend this shop!
16 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Boom 💥 Suz, it’s stellar that Jay was such a star with your phone setup and ensured all your data was moved over smoothly. Nothing beats a recommendation for our shop ❤️ -Arvind
Jamie was very helpful and answered all…
Jamie was very helpful and answered all my questions in a very understandable manner. Would recommend him for help choosing a plan for any first timers.
11 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Kaelyn, it’s brilliant to hear how confidently you were guided through everything. Jamie’s clear explanations and supportive approach clearly made choosing the right plan feel simple and stress free. We truly appreciate you sharing your experience. -Manavata
Sam was absolutely fantastic
Sam was absolutely fantastic, helped me with my order and was great banter :)
Everyone in the team chipped to help out with the bank which was great and we got to solve everything smoothly and quickly!
11 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Thank you for sharing this lovely comment, Irene! We’re thrilled to hear that Sam and our team gave you such great support and made sure everything was handled smoothly. -Afaq
Excellent service
Very pleased with the service I got in store, Jay was really helpful sorting my phone which had broken and also saved me money on my broadband.
8 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Hi there, great to hear Jay got your phone sorted and helped make your broadband a better fit too. -Kishan
Svar från Three UK - 3Store Edinburgh St. James
Thank you, Simon. We’re delighted to know you’re extremely happy with the service you received. 😊 -Ayesha
thanks to Jay for a great deal and…
thanks to Jay for a great deal and great service today
1 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Jay turned great value into an outstanding experience, showing exactly what customer care should feel like, Prince. -Ashifa
Jamie (assistant manager) was super…
Jamie (assistant manager) was super helpful and answered all our questions!!
1 april 2026
Omdöme utan inbjudan
Svar från Three UK - 3Store Edinburgh St. James
Eva, we’re delighted Jamie’s attentive support and clear answers made your visit so smooth and reassuring. Your feedback means a lot to us. -Suhaas
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.