First I truly appreciate the ability to order merchandise with works from some of the best artist out there. Specifically I have been pleased with the t-shirts and a windbreaker jacket. The shirts d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Long time customer with many past orders. my last 2 orders never arrived. I tried contacting them through the help email and got no reply. Update: following submission of this review Threadle... Se mer
Företaget har svarat
Ich war wirklich ein Fan und habe über die Jahre bestimmt 60-100 Shirts bestellt. Während ich immer noch Stücke aus der ersten Bestellung habe waren die letzten drei Bestellungen ehrlich gesagt Mül... Se mer
I have ordered several times from Threadless and everything has been perfect. I placed another order this week and ordered the wrong size on accident. I contacted them and they are sending a shirt in... Se mer
Företagsinformation
Om Threadless
Skrivet av företaget
For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.
But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.
At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.
Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.
Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- help@threadless.com.
Let’s make great together.
Kontaktuppgifter
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service as great as their shirts
Been wearing threadless shirts for over ten years and love their designs and quality.
Recently, I didn’t notice sizing differences between types of shirts and ordered the wrong size. Customer service was very understanding and quick to help me resolve my issue. Super impressed.

Svar från Threadless
FANTASTIC Customer Service!
I ordered three shirts while on sale for $10 for a coworker that will be joining my family on Christmas. Unfortunately there was an issue with the shipping and I never received the package. While this was not Threadless’s fault, they responded to my email and created a new order for me in less than 48 hours and did not charge extra even though the sale ended. While the order has not yet shipped and I am uncertain if I will receive it on time, they have expedited the shipping in hopes for an arrival prior to Christmas. My customer service experience with them was amazing. I have ordered several times before without any issues and will continue to order from them despite this issue as I know it was not their fault and they did everything to make it right, including giving me a credit (which I won’t use because it’s not their fault).
Love the uniqueness of their designs and quality of their shirt and will remain a happy customer!
Highly recommend!

Svar från Threadless
Great Customer Service
Overall, the shirts are great. One of the shirts I ordered didn't come out exactly like I imagined, but they easily and quickly replaced it with another color/fit. Great customer service.

Svar från Threadless
Amazing
Wow! The customers service is amazing! Seriously don’t be afraid to do business with them, they are A1 seller!

Svar från Threadless
Sizing shock corrected
I went to replace some t-shirts, however the sizing options had changed. I ordered the wrong size based on what I'd ordered previously (5 years ago). I ended up with some very large t-shirts! When I contacted Threadless, they responded quickly and helped me find the correct size. Now they are sending them out! Great customer service!

Svar från Threadless
Great shirts that fit great and i love…
Great shirts that fit great and i love the variation of designs! And their support/help team is so responsive and helpful. Will order from them over and over again!

Svar från Threadless
I didn't pay attention that the color…
I didn't pay attention that the color shirt I got was already preshrunk and was not 100% cotton, so the xl was way too big (normally I order xl in the other colors and after washing shrinks just enough). Any ways I emailed stating my issue and they are always so friendly and helpful and ready to make the situation right. I went ahead and reordered new shirt in smaller size so they went ahead and refunded my money. The service is always excellent. I've messed up a time or two with not editing my address because of new address and they helped me with that last year. anywho thank you for your service!!!

Svar från Threadless
Excellent customer service
Excellent customer service. Easy to get in touch with a real human who does everything they can to make your experience right. Unique products and supporting artists, and the great customer service puts it over the top.

Svar från Threadless
Fantastic customer service!!!
There was an error where the system forgot about the free shipping, but a customer service employee listed as Desiree helped me out VERY quickly and fixed the issue. She was very polite and professional. I have also purchased shirts and hoodies from them before and they have lasted me quite a while.

Svar från Threadless
Threadless is consistent and I…
Threadless is consistent and I appreciate that. When I thought there were issues with my order, the customer service response was swift, kind and generous. I couldn't ask for better.

Svar från Threadless
Love their products and their customer service!
I have been a happy customer of Threadless for years. Their tshirts and hoodies are consistently high quality and the designs are unique and fun. But when I received a product that wasn’t up to their normal standards, I found out just how awesome they really are. They replied to my message promptly and offered a refund or replacement. They were so kind and totally understood my concerns! They even said they would take a look at the product to ensure that the issues I noticed were fixed. This is a great company and I will happily buy more of their products in the future!

Svar från Threadless
This has been the greatest customer…
This has been the greatest customer service experience I think I have ever had! They have been so helpful and understanding. Along with being very responsive! I would highly recommend shopping with these guys as you won't have to worry about a thing! They will take care of you and make sure you are pleased with your purchase!

Svar från Threadless
Quality has gone downhill
Unique concept and lovely artwork, but of late, print is of subpar quality.
I have ordered at least three batches from them, and, while T-shirts bought in 2011 is still perfect today, products purchased after 2015 have completely faded after few washes. Prints fade so much that what was once a T-shirt with a striking artwork is now a solid color shirt without any hint of a print, except maybe a few smudges here and there.

Svar från Threadless
Great quality and amazing costumer…
Great quality and amazing costumer service!

Svar från Threadless
Threadless has great quality products…
Threadless has great quality products and the best customer service. Even though I made the ordering mistake, they were quick to fix it and no extra cost to myself. Service like that is what will keep me buying from them in the future.

Svar från Threadless
Outstanding service
I ordered a shirt, and the fit wasn't exactly as expected. I emailed them to begin a return, anticipating to have to send the old one back. They were so nice and told me to donate the shirt or gift it to someone who would love it. I thought that was really nice and great customer service. I'll be gifting the shirt to my mom, and still excited to get mine! Super friendly also. :)

Svar från Threadless
First problem in 10+ years; resolved quickly
I have been a Threadless customer for more than ten years. I've always appreciated the print quality and comfort of the shirts. My last order, placed within the last week, is the first time I've had an issue: three of the shirts were printed on a very coarse brand of shirt.
I emailed support and explained the problem. They explained that a printing partner ran out of the correct color in the normal brand used for their shirts and made a substitution. They have also already shipped out replacements for those three shirts that are printed on a different brand without requiring me to send the original three back first.
Mistakes happen, but they handled it excellently and efficiently.

Svar från Threadless
A+ Customer Service at Threadless!
My fabulous T-shirt arrived from Threadless much faster than I expected... and I was so sad that it was just a tad too tight, so Threadless offered to send me the next size (already shipped!), and told me to KEEP the other one! I definitely will gift it to someone I know who's going to love it! GREAT customer service - I will be ordering a lot of holiday gifts from Threadless. WOW!! 🙌🏼

Svar från Threadless
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