Ordered new Jens from next was having problems finding jeans that would fit properly due to loosing weight after many tries i though I would give these a go and perfect excellent on legs not to tight... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
My first time ordering from Threadbare and I'm a very happy customer so far. Denim jacket fits perfectly, due to accurate sizing on the website, seems of a good quality and has a beautiful colour exac... Se mer
The clothes are lovely, however, the sizing is very large, the size 8 shorts I ordered were too big and I would say more like a size 10. So disappointing as the donât do a size 6. Also the refund t... Se mer
Företaget har svarat
Bought the black midi skirtâŠâŠGirls it has pockets. Very flattering and easy to wear. Material is cool so would be ideal for a summer getaway. Overall very happy with my 1st Threadbare item. Will defin... Se mer
Företagsinformation
Skrivet av företaget
We combine style with everyday needs to create purposeful product thatâs made to last. With a focus on elevated everyday essentials, meet your new forever investment pieces. Effortless styling meets a fresh attitude for fashion favourites at affordable prices.
Kontaktuppgifter
Storbritannien
- www.threadbare.com
4,4
UtmÀrkt
2 tn omdömen
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Refund took ages
Refund took ages! Refund charges shocking. Fist and last time will use this company.
12 mars 2026
Svar frÄn Threadbare
Hi Jackie,
We are very sorry to hear about the issue with your refund.
So that we can look in to this efficiently for you, please contact our customer service team on customerservice@threadbare.com
We look forward to hearing from you.
Kind regard,
Threadbare customer service team.
Very slow refunds
Decent product, very slow refunds. Delivery time was reasonably quick and products were average. Refunds are painfully slow and customer service useless. On the verge of reporting to my bank for resolution.
20 mars 2026
Omdöme utan inbjudan
Svar frÄn Threadbare
Hello Stuart,
Thank you for taking the time to share your feedback.
Weâre pleased to hear that you were satisfied with the delivery time, but weâre sorry to learn that your experience with our refund process and customer service has been frustrating.
Our refund timeframe of up to 28 days is outlined in our returns policy, as this allows us to complete necessary quality control checks on all returned items before issuing a refund. While this can feel lengthy, refunds are often processed sooner wherever possible.
Please reach out to us directly with your order details so we can investigate and help move things forward.
Kind regards
Threadbare Customer Service Team
Great service and product
Great service and product . Really pleased to have discovered this company.
11 mars 2026
I wish I could leave a better review
I wish I could leave a better review. Bought a few items of clothing off this website and no matter how nice they look the quality is always shocking. Itâs such a shame!
5 november 2025
Svar frÄn Threadbare
Hello Rebecca,
Thank you for taking the time to share your feedback, we really appreciate your honesty.
Weâre genuinely sorry to hear that the quality of the items didnât meet your expectations. Thatâs certainly not the experience we want for our customers, especially when youâve found styles you love.
Your comments are important to us so we can continue to improve.
Kind regards
Threadbare Customer Service Team
Lovely yellow cardigan
Lovely yellow cardigan. Have been looking for a good quality one for a while. Will be perfect for spring and summer. Looking forward to some better weather to wear it .
25 mars 2026
Omdöme utan inbjudan
Lovely jumpers
Lovely jumpers. Good quality, lovely spring colours and. Great price. Shipping was also very quick.
10 mars 2026
There was a great choice of smartâŠ
There was a great choice of smart casual items, which is exactly what I was looking for. Great quality product and great delivery!
25 mars 2026
Omdöme utan inbjudan
Fast delivery and lovely quality
Fast delivery and lovely quality well fitted pieces!
25 mars 2026
Omdöme utan inbjudan
Loved the leather skirt exactly what iâŠ
Loved the leather skirt exactly what i was looking for shame they only do this product in one colour. I think the price was worth the quality of the skirt and i am overall really happy with it.
9 mars 2026
GREAT FIT
Love that the fit of the clothes is always accurate for every purchase
24 mars 2026
Omdöme utan inbjudan
Please stop using Evri
I'm giving 2 stars for the communication from yourselves and the apologies and refund, I would have given more stars if I actually received my item... please stop using Evri because they clearly can't do what they're supposed to be doing like delivering to the correct location.
9 mars 2026
Svar frÄn Threadbare
Hello Lee,
Weâre really sorry to hear that you didnât receive your item, and we completely understand your frustration especially when it comes to delivery issues. While weâre glad our team was able to communicate with you and arrange a refund, this certainly isnât the experience we want for our customers.
We do work closely with our delivery partners, including Evri, and weâre continuously reviewing their performance to ensure they meet the standards we expect. Your feedback regarding this has been noted and will be shared internally as we look at ways to improve our service.
We truly appreciate your comments and hope weâll have the opportunity to provide you with a much better experience in the future.
Kind regards
Threadbare Customer Service Team
Absolutely love my demin jackets
Absolutely love my demin jackets! I have the black, sage and brown colour đ super soft and love the fit!
23 mars 2026
Omdöme utan inbjudan
Bought jacket and it came with a rip onâŠ
Bought jacket and it came with a rip on the outside of the pocket. Contacted customer service and was told that as I live in Ireland that I had to pay to return, even though it arrived faulty.
28 februari 2026
Svar frÄn Threadbare
Hello Gary,
Weâre really sorry to hear that your jacket arrived with a faultâthatâs certainly not the experience we want for our customers.
We also understand your frustration regarding the return costs. Weâd really like to look into this further for you and make things right. Please reach out to our customer service team with your order details so we can review your case and work towards a resolution.
Thank you for bringing this to our attention.
Kind regards
Threadbare Customer Service Team
Shop easy
Despite wrong size guide I found shopping with Threadbare pleasant. Competitive prices, good communication.
28 februari 2026
A lot of the reviews on here are peopleâŠ
A lot of the reviews on here are people whoâve purchased from next and hence more about the product than the company.
My experience buying directly has been absolutely awful, the item came with a horrendous scent, awful, the fabric looked like it was starting to fray and it was horrible.
Iâve tried to return but they just make it super super difficult and their customer service is horrendous.
I donât think the follow UK law well at all and I would recommend or buy from them again.
23 mars 2026
Omdöme utan inbjudan
Svar frÄn Threadbare
Hello,
Weâre really sorry to hear about your experience and appreciate you taking the time to share your feedback.
This certainly isnât the standard we aim to provide, and weâre disappointed to hear that both the condition of your item and the returns process have caused frustration. We aim to ensure our policies are clear, fair, and in line with UK regulations.
Weâd really like the opportunity to look into this further and help resolve things for you. Please could you reach out to our customer service team directly with your order details so we can review your case and assist with your return?
Kind regards
Threadbare Customer Service Team
Fabulous products and pricing
Great service, products and for once - casual clothes that look good and are affordable.
6 mars 2026
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.