The Urban Botanist Omdömen 

382
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought two terrariums and they were both beautifully made and carefully delivered with helpful care instructions. Will buy again as they offer a great variety of products that make excellent gifts.

Betygsatt 5 av 5 stjärnor

Lovely product, packed really well. Was delighted when what arrived was exactly as the website (something that isn’t a given these days). Plants are healthy and the whole thing feels very good qual... Se mer

Betygsatt 5 av 5 stjärnor

Wasn't sure if this would make delivery in one piece but nicely surprised by the way it was packaged most carefully as it took a while to completely unpack. Not in at time of delivery but left in s... Se mer

Betygsatt 5 av 5 stjärnor

We had an extremely last minute request for a number of Terrariums to be used as part of an event at Cop26. The team went above and beyond to fulfill the order at very short notice and we cannot thank... Se mer

Företagsinformation

  1. Leverantör av bonsaiträd
  2. Blomsterhandel
  3. Floristgrossist

Skrivet av företaget

A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

382 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(382)

29 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Lovely

Quick delivery , very well packed .. I’ve given it some air and light as wasn’t sure if it would keep til Christmas as it’s a gift

3 december 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Thank you for your review! We're glad your Greenwich Bonsai terrarium arrived safely and well-packed. We hope it made a wonderful gift and that it's thriving! 🎁🌿😊

Betygsatt 5 av 5 stjärnor

Very Happy

Very Happy!

1 december 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Great to hear! We're so glad you're happy with your Queensway terrarium. Hope it's thriving and bringing you lots of joy!

Betygsatt 5 av 5 stjärnor

Superb

Superb service throughout and a lovely terrarium

1 december 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Thank you for your kind words! We're delighted that you had a great experience and love your Marble Arch Bonsai terrarium. Enjoy your little green oasis!

Betygsatt 5 av 5 stjärnor

Great condition for delivery

Plants arrived in great condition and with careful packaging.

28 november 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Thank you for your review! We're glad to hear your Parlour Palm arrived safely and in great condition. Wishing you happy growing! 🌿

Betygsatt 4 av 5 stjärnor

Lovely product on the whole but big…

Lovely product on the whole but big flaw in the glass

27 november 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

We’re glad you liked the product! Small imperfections in the glass can sometimes occur due to the traditional hand-blown manufacturing process. These natural variations make each terrarium unique, but we understand they might not be for everyone. We appreciate your feedback!

Betygsatt 5 av 5 stjärnor

Great

Under new management

29 november 2023
Omdöme utan inbjudan
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Dear Wares of Knutsford,

We appreciate your feedback, but we must respectfully point out that your review contains incorrect and misleading information regarding The Urban Botanist.

To clarify, the The Urban Botanist brand was acquired by new ownership on 31 May 2023, following the liquidation of its previous owner, Terrarium UK Ltd. The liquidation process began on 10 February 2023, and from that date, all liabilities and debts became the responsibility of the appointed liquidator, Cowgills.

It is important to note that under the new ownership, we did not assume any liabilities, debts, or obligations from the previous owner. We acquired only the brand and its intellectual property. Therefore, any transactions made by the previous owners during or after the liquidation process were not authorised and would constitute a breach of insolvency law.

Your claim that we purchased goods from your company a year ago is factually incorrect. We have had no dealings with Wares of Knutsford, nor has anyone from your company contacted us in the past year regarding this matter. We strongly recommend that you contact the appointed liquidator, Cowgills, to resolve any claims for unpaid invoices. You can find more information about the liquidation process here:
Find Filing History for Terrarium UK Ltd (Company No. 08646969)

We kindly ask that you revise or remove this review, as it unfairly damages the reputation of The Urban Botanist under its current ownership. Should you have any further questions, please feel free to contact us directly.

Kind regards,
The Urban Botanist Team

Betygsatt 5 av 5 stjärnor

quick delivery and great customer…

quick delivery and great customer service

15 november 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Thank you for your kind words! We're glad you had a great experience with our service and speedy delivery. Enjoy your purchase!

Betygsatt 5 av 5 stjärnor

Beautiful work

Arrived on time and very happy with the product

11 november 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Thank you for your review! We're so glad to hear you're still happy with your Swiss Cottage terrarium. Hope it's thriving and bringing you joy!🌿😊

Betygsatt 5 av 5 stjärnor

All good

All good, product perfect and as described; delivery efficient and on time.

11 september 2024
Betygsatt 4 av 5 stjärnor

Fantastic bromeliad

The bromeliad I purchased looks amazing in my terrarium and is very healthy. I was concerned at first as it appeared very dry when it arrived but it recovered almost immediately with a little tlc. Therefore I would recommend this supplier.

29 augusti 2024
Betygsatt 5 av 5 stjärnor

Highly recommend

Delivered on time, well packaged and it fantastic condition.

17 juni 2024
Logotyp för The Urban Botanist

Svar från The Urban Botanist

Hi Lucy, Thank you so much for your positive review! We’re happy to hear that your order was delivered on time, well packaged, and in fantastic condition. Thank you for choosing us, and we hope you enjoy your purchase!
Anne

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