Fantastic experience at the Resin Mill training centre. Nathan explained everything really well and showed good practical techniques. All the staff are really good, knowledgeable and happy to help. Pr... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using the resin mill for over 10 years, the products are by far the best on the market, the support is second to none and the staff are amazing. I would recommend the company to anyone wan... Se mer
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i cancelled an order i was told when i paid was free. then when i phoned them it was a £49 delivery fee even though i was never delivered. then they refunded with a £150 delivery fine included . what... Se mer
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Thumbs up for a brilliant Spray Granite course. The course was thorough. well presented and the training facilities were spot on. It has opened up a world of opportunities to generate an additional in... Se mer
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Företagsinformation
Skrivet av företaget
As one of the original resin bound suppliers and established as one of the leading independent suppliers of the fastest-growing surfacing material in the construction industry, we can offer the best resin surfacing materials at the best prices. The focus is on the quality of materials, offering premium quality resin and the most stunning aggregate mixes. We mix our resin bound colours to give optimum strength. We service contractors with invaluable advice and quality materials, ensuring your installations are as cost-effective as they can be. Sitting on the technical board at FeRFA, the governing body for the industry, we advise the rest of the industry to help with recommending best practices. Why not give us a call and see how we can help your business thrive? Reduce your costs on resin and dried aggregates by speaking to one of our resin bound advisors today.
Kontaktuppgifter
Units 7 & 8, The Ringway Centre, Beck Rd, HD1 5DG, Huddersfield, Storbritannien
- 01484 400 855
- sales@resinmill.co.uk
- www.theresinmill.co.uk
4,4
Utmärkt
70 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had a brilliant service recommend to…
Had a brilliant service recommend to anyone
14 juni 2022
Omdöme utan inbjudan
Svar från Resin Mill
We're glad to hear you are happy with our service and thank you for taking the time to leave us a 5-star review.
Louise at the resin mill is so kind and…
Louise at the resin mill is so kind and very helpful in every way and the resin is by far the best
13 juni 2022
Omdöme utan inbjudan
Svar från Resin Mill
Thank you for your review, Anthony! We will pass on your kind words to Louise.
Just brilliant....
We have just installed a new driveway using materials from The Resin Mill. It is brilliant.
It was a large project, so we visited The Resin Mill to look at their demonstration areas to get a good view of what we could expect. We were assisted by Louise Wheeler (one of their sales people) who was very helpful. She obviously knew her stuff and the installers who use their products. We had already selected the installer but she validated our choice. This was a six-hour round-trip but worth every moment.
The installation has just been completed. It was done by Ultimate Resin Driveways Ltd (ultimateresindriveways.co.uk) and they could not be faulted. The result is just about perfect and well in-line with our highest expectations.
19 maj 2022
Omdöme utan inbjudan
Svar från Resin Mill
Thank you, Mike, for this brilliant review. We really appreciate the time taken to share your experience and your fantastic words about our service and product.
Highly recommend
We have been using The Resin Mill as our preferred & only supplier for a good couple of years now. Excellent customer service. All staff are friendly, knowledgeable & helpful. Price & quality very reasonable even with the current worldwide shortage issues. Next day delivery is fab! Would highly recommend you give these a try.
18 oktober 2021
Omdöme utan inbjudan
refund robbery
i cancelled an order i was told when i paid was free. then when i phoned them it was a £49 delivery fee even though i was never delivered. then they refunded with a £150 delivery fine included . what a dishonest bunch they are. do buisiness with them at your own peril
27 april 2021
Omdöme utan inbjudan
Svar från Resin Mill
Hello Darran,
Sadly all orders we take are dispatched by the pallet networks the weekday before delivery. Your order was placed on the 20/04 for delivery at your requested date of 26/04. You then emailed our accounts team to cancel this out of hours on Friday night. However at this stage material had already been dispatched. We are of course happy to refund the cost of the materials but this is less the cost incurred to the delivery company as the material was already at your local delivery point.
Since we opened in 2015 we have never offered a free delivery service and your quote and order confirmation both list to you the cost broken down by material, delivery and VAT. I'm sorry if you have misunderstood however all emails we have sent to you detail the delivery charges, and the terms and conditions state any orders must be cancelled prior to them being dispatched to avoid any delivery costs.
Kind regards
The Resin Mill
Had the pleasure of Steve Ayres of…
Had the pleasure of Steve Ayres of Ultimate Resin Driveways complete my resin driveway, from start to finish I could not fault them, the job was finished on time without hassle
21 december 2020
Omdöme utan inbjudan
Product Seems Good But Approved Contactor Not
I used one of their Approved Contractors - Steve Ayres - Ultimate Resin Driveways of Cambridge, Northampton & Norwich.
I had issues with litter left behind, resin bound gravel debris left to set in grids, slippery surface, holes & mounds in corners, untidy & omitted mortar work, a sharp trip hazard at the top of some steps and damaged blocks.
Also, the resin-bound gravel finished in mid-air under a fence contrary to The Resin Mill's fitting standards. It should have terminated against blocks or an aluminium strip.
Steve Ayres eventually sent his men down, but they arrived without any resin or gravel! How can you repair a resin-bound surface without the materials needed? They sorted the trip hazard using blocks, but bent the aluminium strip, and finished the mortar work - but it's still untidy.
The other issues remain. Messages go unanswered. On the phone, I got childish name-calling. Unprofessional/non-existent customer service.
The Resin Mill boast that they 'partner with like-minded contractors, who strive for customer satisfaction that exceeds expectations' and have 'standards of resin surfacing [that] has to be impeccable'. They seem to be happy to continue to work with Steve Ayres, despite having been alerted to the poor quality of his work making a mockery of the claims on their website.
4 september 2020
Omdöme utan inbjudan
Helpfull polite and easy to deal with.
3 januari 2018
Omdöme utan inbjudan
We are regular customers of the resin …
We are regular customers of the resin mill and they haven’t yet disappointed...Great team. Quality resin.
9 november 2017
Omdöme utan inbjudan
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