Quick Flick Omdömen 

181
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wanting a tan that’s quick drying and gives the best natural looking tan possible? Look no further the Quico flick 10 min tan is by far the best formula tan I have used and never had this many complim... Se mer

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Betygsatt 5 av 5 stjärnor

I am absolutely obsessed with quick flick, there tan never gets patchy and drys super fast. if your looking for a perfect like stain they have you covered with the best and the most beautiful shades... Se mer

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Betygsatt 5 av 5 stjärnor

I own so much from this brand and let me tell you.. the best stuff I have ever tried. They are original, innovative and have the best multi purpose products. I’ve gone through 3 bottles of the whipped... Se mer

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Betygsatt 3 av 5 stjärnor

The products are mostly good. Unfortunately the customer service is lacking. They failed to provide me with a free tanning mitt as promised and were slow to deal with. They can be slow in both respond... Se mer

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Företagsinformation

  1. Kosmetikbutik

Skrivet av företaget

Hi, we’re Quick Flick and we like to think of ourselves as more than just a beauty brand. We’re beauty innovators, focused on challenging traditional cosmetic applications through compact, time-saving and multi-functional products. We get that you’re busy and time is better spent on a sleep in than getting ready, which is why our products were created as a rebellion to anything that slows us down. You’ll find you won’t need a degree to use our products as they’re created with all levels of experience, skill & ages in mind. Here’s to makeup being fun, not difficult.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

181 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(181)

64 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Horrible customer service.

Horrible customer service.
I made an order and immediately noticed a mistake in the address due to Google Pay making the payment and somehow sending it to my old address without confirming it with me.

I immediately contacted customer service, and the answer was that we couldn't do anything and yes we sent it already. Should I mention that they answered me 24 hours after the order was made?

24 september 2024
Omdöme utan inbjudan
Logotyp för Quick Flick

Svar från Quick Flick

Hi Mariia, thank you for your feedback, and we’re genuinely sorry to hear about your experience.
We understand how frustrating issues like these can be, especially when they’re beyond your control.

To ensure our customers receive their orders quickly, our shipping system begins processing immediately upon confirmation, which unfortunately prevents address changes once the order is in motion. This policy is outlined in our FAQ to provide full transparency. Also, bear in mind that as the receiver, you have the options to request a redirect or a pickup directly through the carrier once your order is dispatched.

Our customer service team works diligently to respond within our standard 24–48-hour window, as stated in our auto-response message. We always strive to improve our service and are grateful for feedback like yours.

Please don’t hesitate to reach out if there’s anything more, we can help with. Thank you again for sharing your experience and helping us grow.

Kind Regards,
The Quick Flick Customer Care Team

Betygsatt 5 av 5 stjärnor

The Quick Flick has amazing products

The Quick Flick has amazing products, i have bought so many items from their collection and will definitely be repurchasing over and over. I love the whipped gradual tan especially, it’s so hydrating and comes out with the perfect colour everytime without transferring.

23 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Don't think; Just buy!

Ah, the whole process was flawless, from finding the right product for me, there's alot of descriptions that helped me decided what size to grab, as well as checking out, postage and ofcourse, the product itself! I will be buying again! Thank you! I bought the eyeliner stamp and the eye makeup remover. Both I'll be buying again!

18 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience

I had a wonderful experience with their customer service. I ran into an issue with my parcel, but thanks to Marie's exceptional friendliness and assistance, everything got sorted out smoothly. I'm thrilled to say that I've finally received my products, and I couldn't be happier! I just tried them, and they're absolutely fantastic. I totally recommend the products, it's a 100% must-try! 😊

7 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very helpful customer service team

I had some issues trying to place my latest order. The customer service team was incredibly helpful and sorted it all out for me. Seeing that the Quick Flick products are also some of the best make-up and skincare products I've ever used, I definitely recommend them. You guys are the best!

7 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy Customer

Really enjoying all the products I've got from Quick Flick. My brows have never looked better and I'm loving the Quick Screen and the eyeliner stamps! So good!

17 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick Flick is amazing

I have been a fan of the eyeliner stamps for years now. From the time that the quick flick only had the eyeliner stamps. (Which really helped my morning routine.) I still use their stamps and a few months ago I wanted to try some of their other products.

So I placed an order but after a few days I had no tracking information. I reached out to the costumer service. Marie was awesome, she told me that because of a technical issue some items where still for sale on the website, but actually out off stock. Marie offered me a few choices over how to proceed. I choose to cancel my order and got a refund. A few days later a got a code for 10% off my next purchase.

Really, the Quick Flick is amazing. Good products and good costumer service.

14 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality make up that is easy to use

This is an Australian small business that created the stamped wing liners to make life easier. They have now expanded to amazing sunscreen, eyelashes, eyelash adhesive pens and now I’ve just tried the brow all in one liner, brush and pen set. Amazing Quality

13 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

GHOSTED WITH NO PRODUCT

Order placed February 16 for the bundle pack of quick screen spf spray & moisturizer.
It’s April 12 and I have only received a used bottle of spray.

Emailed customer service way too many times with out response (February 27, March 3,7,8,10,27,30, April 5). I had to message through Facebook and Instagram, but still just their auto reply, which is BS cause 24-48 hours went by every time with out anyone caring. I had to dm the founder of the company….and finally someone responded on March 12. Excuse that spray was sold out (why sell a product if you can’t keep up with online sales?). They said moisturizer was instock and would ship out right away. They would send spray when restocked in 2 weeks.
2 weeks went by and the spray arrived, but oddly way to fast for shipping to Canada if it just was restocked. Bottle was scuffed and scratched, box was opened.
I once again emailed customer service and have not heard back (April 8).

I honestly feel I have been ripped off by scammers.

Oh and I tried posting a review to their website and it never was published.

12 april 2023
Omdöme utan inbjudan
Logotyp för Quick Flick

Svar från Quick Flick

Hey Brie,

We’re so sorry to hear that you’ve had a less than perfect experience, and appreciate you bringing this to our attention.

Our team has made several attempts to address the issue, but unfortunately, we haven’t heard back from you since then.

Just to provide some clarity, when an order contains a backordered item, we don’t fulfill it partially. We make sure to mention potential delays from backordered items on our product page and at checkout too.

After diving deep into the matter, we discovered that the problem with the defective product was caused by our third-party logistics provider.

We take full responsibility for this oversight and are working closely with our QA team to ensure it doesn’t happen again. We've also tried to reach out to offer you a replacement.

We've also searched high and low for any emails you may have sent on the dates you mentioned (February 27, March 3, 7, 8, 10, 27, 30, April 5, and April 8th). Unfortunately, we couldn’t find them in our system, except for the ones you sent via social media that we responded to.

To help us understand the situation better and find the best possible solution, would you mind forwarding those emails to us at hello@thequickflick.com.au? We are genuinely eager to keep the conversation going and work together to make things right for you!

Looking forward to hearing back from you, Brie!

Warmest regards,
The Quick Flick Team

Betygsatt 5 av 5 stjärnor

The quick flick is literally saving my…

The quick flick is literally saving my skin, I never wanted to wear sunscreen cause it always left my skin oily and greasy, but since the Quick flick created the skin prep it’s now apart of my everyday routine.. absolutely in love

20 mars 2023
Omdöme utan inbjudan
Logotyp för Quick Flick

Svar från Quick Flick

Hi Laura,

We are glad to know that our sunscreen range is working for you! 😊

Best reagrds,
The Quick Flick Team

Betygsatt 5 av 5 stjärnor

Great product

Great product! The Quick Screen Prep sunscreen feels nothing like any other. So soft and smooth, no white cast, not greasy.

22 februari 2023
Omdöme utan inbjudan
Logotyp för Quick Flick

Svar från Quick Flick

Hi Manu,

We are delighted to hear that you love our Quick Screen Prep :)

Betygsatt 5 av 5 stjärnor

Love the innovation of this brand

Love the innovation of this brand. Like the sunscreen setting spray is honestly a game changer, so good you can reapply it over makeup throughout the day to protect your skin.

20 februari 2023
Omdöme utan inbjudan
Logotyp för Quick Flick

Svar från Quick Flick

Hi Gabriella,

Thank you for your review, we are glad to know that you love our sunscreen range :)

Betygsatt 5 av 5 stjärnor

The best sunscreen for dark skin shades!

This is the best sunscreen for darker skin shades, both the lotion and the spray do not leave a white residue on the skin - which is the #1 sunscreen problem for dark skin! I would totally recommend it!

10 december 2022
Omdöme utan inbjudan
Logotyp för Quick Flick

Svar från Quick Flick

Hi Mbinya,

Thanks for your review, we are delighted to know that you love our sunscreen range :)

Betygsatt 5 av 5 stjärnor

Game changing innovations

Love the Quick Flick! Have been buying from this brand for years now and never had any issues! Currently loving the quick screen spray as it’s so convenient for me especially when I’m training outside and playing golf. Best brand I’ve dealt with for beauty and innovation.

24 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

These products honestly changed my…

These products honestly changed my life! Everything is so easy and simple to use and just makes sense. Awesome quality and love that its an aussie brand and is vegan and cruelty free. Highly recommend if you want makeup thats all round easier and makes getting ready in the morning alot smoother!

7 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service!!!

Poor customer service!!!! put through an order with an “incorrect” style of lashes accidentally which I understand was my error, so then cause I didn’t want to miss out on the sale I put through a seperate order of my “correct” lashes almost immediately.

3 working days later I get the package with the “incorrect” lashes but my other package hasn’t even been shipped which I thought was odd. Then I get an email saying that my order with the “correct” lashes were actually out of stock, FIVE DAYS AFTER ORDERING! I then let them know the next day of a different style of lash they can replace them with and they tell me it’ll be sent off on the following working day.
BUT they didn’t send them off and I never received any shipping notification after 10days, so I emailed again, and they LIED TO ME SAYING IT HAD ALREADY BEEN SHIPPED! but it wasn’t cause this afternoon I received a shipping notification from AUS post saying order had just been packed and shipped, will arrive in 9 days! So in total I will have waited a month for lashes that are literally able to get to me in less than 5 days if their staff and system wasn’t so damn stupid.

But to sum up it was ABSOLUTE TRASH CUSTOMER SERVICE, especially when I use these lashes on the daily, spent $100’s on them, but yeh they’ve lost me. Won’t be using again.

8 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So in LOVE with The Quick Flick…

So in LOVE with The Quick Flick winged stamp eye liner. It’s completely transformed my make-up routine, making it so much easier and quicker in the mornings for me to get ready… No more worries that my flick is going to smudge or look wonky, I can now get it right first time EVERY time. It’s literally perfect for me!

12 oktober 2021
Omdöme utan inbjudan

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