The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Se mer
I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Se mer
I have been lending for some time now and have issued over 300 Loans. Whilst this is a higher risk investment, as clearly explained on the website, I think the product is easy to get your head a... Se mer
Företagsinformation
Skrivet av företaget
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
Kontaktuppgifter
4,4
Utmärkt
481 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reliable and Flexible
Always on hand to help, they’ve pushed my payments back a month due to illness for no extra charge. Don’t think I could get that service anywhere else
6 juni 2025
Omdöme utan inbjudan
Decent service
Decent service. Friendly support team who are more than happy to help and swiftly at that.
6 juni 2025
Omdöme utan inbjudan
So helpful and understanding great loan…
So helpful and understanding great loan 🙏😄
28 mars 2025
Omdöme utan inbjudan
Simple process
Simple process, no dramas it is what it is. Handy when you're in a tough spot
23 maj 2025
Omdöme utan inbjudan
Hassle free and they listen when your…
Hassle free and they listen when your struggling very helpful
20 maj 2025
Omdöme utan inbjudan
The company helped when I needed it…
The company helped me when I needed it and understood me when I had a hard time paying.
18 maj 2025
Omdöme utan inbjudan
It was very helpfully my loans i will…
It was very helpfully my loans i will always will come back and taking them.
15 maj 2025
Omdöme utan inbjudan
EXCEPTIONAL
Firstly, the application process, communication, and overall experience excellent, can't say anything negative about how simple and intuitive to apply with The Money Platform. 10/10.
Now, I have never used a short term loan product before and usually you only hear bad things. I found myself in a financial bind after moving home with the family (wife and 2 young kids) where we had really stretched ourselves financially. My wife took unwell and had to take extended period of time off work and only received statutory sick pay. The Money Platform provided a loan that relieved so much pressure and stress in a timely and efficient manner. 1st class service.
Unfortunately I am one of those many men who do not read anything properly. My payments began in April when I thought they began in May, completely my fault my responsibility my error. I had been working excessive amounts of overtime and the extra income would start being paid in May.
I contacted The Money Platform and they immediately moved my repayment dates to start when I got paid in May. They did this without any additional charges or fee.
Absolutely exceptional support, service, and understanding from this company.
I would recommend them to anyone, and have been doing so.
Really grateful guys, thankyou!
1 maj 2025
Omdöme utan inbjudan
Brilliant service
Brilliant service
Have used a few times and always been a smooth hassle free process. This time I Had an unforeseen problem causing me a lot of stress. Needed a short term solution and they were amazing at resolving that short term solution which relieves me of more stress on top of my original problem. Great help and amazing quick efficient and also empathetic response. Highly recommend
5 maj 2025
Omdöme utan inbjudan
Excellent service and really quick to…
Excellent service and really quick to answer any questions or issues via their support email. No complaints whatsoever!
7 april 2025
Omdöme utan inbjudan
Why i can't get a borrow
7 april 2025
Omdöme utan inbjudan
Svar från The Money Platform
Dear Alex
Thanks so much for your review - your comments have raised a really important point, and we want to take this opportunity to explain to you (and others reading this) about our product -
Our loans are aimed at being "one off" loans to customers who can clearly afford the loan repayments, we are fully focused on trying to help customers excluded from mainstream finance with one-off costs (new boiler, car breakdowns etc).
But these loans aren't suited to covering ongoing day-to-day spending, they aren't like a credit card, where you can borrow again and again without end.
We have built and are working on tools to help our customers manage their money in the best way possible so that customers who are in a habit of being reliant on credit can break that cycle.
Many lenders now chose to exclude those without a UK Credit History or a perfect credit score.
We are taking a different approach, working with financially excluded customers to help with one off expenses and build long term financial resilience.
We won the Financial Inclusion Award and were shortlisted as Ethical Lender of the Year.
I hope this gives some insight into why you weren't able to get a loan from our platform recently.
Helpful
Honestly, the loan helped when I really desperately needed it to keep me on the road and get to work etc and I couldn’t get help from anywhere else. I was going to be late paying aswell but they simply changed the payment date for me after using the online chat to explain. Easy to communicate using the chat request tool. Overall good experience.
4 april 2025
Omdöme utan inbjudan
I recently lost my job
I recently lost my job and I explained what had happened and the I have a new job, but I will be paid monthly. They were very helpful and have amended my payments to monthly and to start on my pay day. They are absolutely brilliant and show you empathy and the willingness to help you when things happen out of your control.
30 mars 2025
Omdöme utan inbjudan
Missing payment
They were very understanding of my unforseen circumstances and offered no pressure to myself I received quick Email responses with no negativety well done The Money Platform other companies would do well to take their stance.
25 mars 2025
Omdöme utan inbjudan
Very flexible
Very quick, polite and helpful, give great options and flexibility in uncertain times
21 mars 2025
Omdöme utan inbjudan
Great service always there too help and…
Great service always there too help and support you.
17 mars 2025
Omdöme utan inbjudan
Absolutely appalling company over…
Absolutely appalling company over charge treat customers like a piece of the proverbial avoiding would be the best thing to do
14 mars 2025
Omdöme utan inbjudan
Svar från The Money Platform
Hi Gary,
Thank you for your review.
We have tried to find our your details to discover if we can help in anyway as your review was not specific about the issue you have faced.
The Money Platform has issued tens of thousands of crowdfunded loans to happy customers.
We are seeking to drive down interest rates through crowdfunding loans and improve outcomes for customers often excluded from mainstream finance. I am really sorry we weren't able to help you this time.
Please get in touch with us and we will be happy to help resolve any concerns you have.
Very quick and positive responses
Very quick and positive response from the money platform.always ready to help.i am happy with their professionalism.
12 mars 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.