Product well described and photographed. Easy ordering. Excellent price. Would have been even better if an expected date of delivery could have been given - I had to wait for ‘weathering’. Thanks, ho... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They did great at selling the products especially give us selection of what we want to add and make of the products we buy like adding weathering, renumbering, renaming, cab figures, real coal, detail... Se mer
I bought a second hand Hornby Elite controller from TMC, delivery was on time, however the after sales service has been first class. As I had switched from bluetooth control to this, I have had severa... Se mer
I have used TMC a number of times and their service is excellent. When I visited their staff are friendly, helpful and knowledgeable, a definite 5 star company.
Företagsinformation
Skrivet av företaget
We’re a friendly, family run business nestled in the glorious North Yorkshire Moors, within walking distance of the North Yorkshire Moors Steam Railway. Our customers are modellers, collectors and enthusiasts who are fans of model railways, vehicles (military and civilian), and diecast models and figures. They are also keen kit builders and diorama creators. Our knowledgeable team includes railway modellers and dedicated railway enthusiasts, RC experts and plastic kit enthusiasts. We’re ready to provide you with a premium experience and first-class service. We’re essentially mail order, but we do have an onsite showroom and workshop for visitors to enjoy. We stock all major brands of model railway locos and rolling stock across all gauges at competitive discounted prices, usually around a 15% reduction on the recommended retail price. It’s not just locos - we supply everything you need to compliment your layout from scenery, figures, buildings and electrics to modelling tools, paints and effects. We also sell an extensive range of plastic kits, slot cars, diecast models and aviation models.
Kontaktuppgifter
Hill Farm, Beck Hole, YO22 5LF, Whitby, Storbritannien
- 01947899125
- sales@tmc-direct.com
- www.themodelcentre.com
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Model Centre staff do a great job
The Model Centre staff do a great job, always helpful and very knowledgeable. As i live in Australia it is impossible for me to get into store, but their services are first rate. As an example weathering of rolling stock, these guys are so good and the locomotives look totally real. product delivery is first rate and the fact things are tracked for safe delivery just makes the overall experience even better.
4 mars 2026
Easy to do business with from…
Easy to do business with from Australia. Items always well packed to avoid damage in transit. Pricing is competitive. Trunk service is very useful and helpful.
1 maj 2026
Very helpfull & polite customer ser
Very helpfull & polite customer ser
vice on telephone. The product arrived packed well & in good condition. Unfortunately it is a future present for me & I won't know how it works till at least late October.
30 april 2026
COMMUNICATIONS NEED IMPROVEMENT
I never received shipping status despite sending two emails for it. Once I paid for shipping, the email told me that it would soon follow, once the item was shipped. That didn't happen.
I kept on checking the spam folder and never received anything. If it came from tmc-direct.com, then I should have received it as I did get the invoice and notification of the shipping charge.
26 april 2026
Svar från The Model Centre
Good afternoon,
Thank you for your review, and I’m sorry to hear about the frustration caused by not receiving your shipping updates.
We’ve checked our records and can confirm that the dispatch emails were generated and sent to your Yahoo email address. It’s possible that they may have been filtered into your spam or junk folder in error, so we’d recommend checking there if you haven’t already.
To help prevent this in future, you may wish to add our email address to your contacts or safe sender's list to ensure our messages are delivered directly to your inbox.
If you’re still unable to locate the emails or need any further assistance, please don’t hesitate to get in touch, and we’ll be happy to help.
Kind regards,
Tom
Great pricing good quality item
18 april 2026
Very good well organised business with…
Very good well organised business with superb display area.
Friendly atmosphere.
Good advice given from a man who knows about model railways
29 april 2026
service was first class .postage 2 days…
service was first class .postage 2 days will recommend+++++++++++++
25 april 2026
I'm very pleased with the model Smart…
I'm very pleased with the model Smart car, although the transparent box in which the model sat arrived slightly crushed & damaged.
29 april 2026
I had a credit from a previous…
I had a credit from a previous transaction. This was applied to my purchase manually and an invoice sent. The other transaction I like is they get a price for postage. Far fairer than a standard set amount. Brian devlin (nz)
4 april 2026
As described delivered as promised and…
As described delivered as promised and great condition.
18 april 2026
Fast and good service
1 april 2026
The sales team are both helpful and knowledgable, which makes the buying experience a pleasure
Every time that I've purchased a product it has arrived, well packaged and on time.
They have also re-named & re-numbered a loco for me, it returned like new, when I sent it to them it was a scruffy piece of rolling stock
30 april 2026
Excellent service
Excellent service. The goods arrived well packaged and in great condition.
Delivery was well within the estimated time frame.
Will use this seller again
24 april 2026
Wheels cleaner works well set it up on…
Wheels cleaner works well set it up on permanent base and can connect dcc of dc to it
30 april 2026
Ordered engines and wagons weathered…
Ordered engines and wagons weathered pleased with results. Usually phone enquiries quickly answered. Have used several times says it all really.
Pays for what you get?
16 april 2026
Plenty of detail regarding the parts i…
Plenty of detail regarding the parts i ordered on the website, delivered in good time and well packaged.
29 april 2026
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