Absolutely appalling subscription cancellation process! Can't get through on Customer helpline, On website AI bot keeps wanting to re-subsribe, or request not available. I initially joined for a spe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a piece of the Berlin Wall from this company sealed in a Perspex display unit. It arrived damaged (the piece had become detached from the display unit). I emailed the company and they respo... Se mer
Företaget har svarat
After realising that I got charged due to being subscribed without me knowing it, I got in contact with them. Once they reviewed it, they explained how it happened (from a previous purchase that I d... Se mer
Företaget har svarat
Help to find jan and card,but have got another problem but its hard to explan need the nice man who sorted one problem out to help with this prblem need to send picture so need a moble phone number to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Skrivet av företaget
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Kontaktuppgifter
PO Box 9438, BH15 9HR, Poole, Storbritannien
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3,8
Bra
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always comes perfectly packaged and…
Always comes perfectly packaged and when they say it will be here, it always is. I find the whole service from start too being in my hand extremely easy and very reliable.
29 juli 2026
Svar från The Koin Club
Natalie,
We're so pleased to hear that your items consistently arrive perfectly packaged and on time. We're especially glad that you find our entire service easy and reliable from start to finish. Thank you for your wonderful feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Mankster,
We're so happy to hear that you were pleased with the quick delivery and the quality of the coins! Thank you for your wonderful recommendation.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Pauline,
We're delighted to hear that your order was packaged promptly and that the coins were exactly as you expected! Thank you for sharing your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Terrible to deal with
Terrible to deal with, no one replies to emails. The cost isn’t easily coherent at the time of purchase.
No contact phone number
7 augusti 2026
Svar från The Koin Club
Hi Wade,
Thank you for your feedback, and we're sorry to hear about your experience trying to reach us — that's not the level of service we want to provide. One of our team will be in touch with you to look into this and get things put right. In the meantime, you're welcome to reach us directly at support@thekoinclub.com.
Kind regards
So far so good do you now the current…
So far so good do you now the current value of each set
7 augusti 2026
Svar från The Koin Club
Laurence,
We're so glad you're enjoying it! We recommend checking online collector communities for current set valuations.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Yet another mistake
Still not correct on orders or cancellation of everything from them. This time, however, someone did own up to THEIR mistake and I got my money back. I guess that should give them 2 stars, but from my experiences the one star is more accurate.
6 augusti 2026
Svar från The Koin Club
Hi Joanne,
Thank you for your feedback, and we're sorry that your experiences with us haven't been what they should have been. We're glad we were able to put the most recent issue right and get your money back to you, and we do appreciate your honesty. If there's anything else we can help with, we're always here at support@thekoinclub.com.
Kind regards
Great company
7 augusti 2026
Svar från The Koin Club
Hi Trudy,
Thank you so much for your kind words — it really means a lot to the whole team! We're delighted you've had a great experience with us, and we truly appreciate you being part of our collector community.
Kind regards
All items I have received are of the…
All items I have received are of the highest quality and the service from the customer service officers is absolute impeccable.
Goods take some time to travel slll the way to Australia but everything arrives in excellent condition and is well worth the wait.
All enquires with the customer service team are handled professionally and in minimum timeline. Excellent … excellent … excellent
31 juli 2026
Svar från The Koin Club
Robert,
We are absolutely thrilled to hear that you are consistently pleased with the quality of our items and the impeccable service from our team. It's wonderful to know that even with the journey to Australia, your orders arrive in excellent condition and are well worth the anticipation. We truly appreciate your kind words about our professional and efficient customer service.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Up to date coins to work with
8 maj 2026
Svar från The Koin Club
Hi,
We're glad to hear that our coins are working well for you. We appreciate your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Always handled with care and delivered…
Always handled with care and delivered properly
6 augusti 2026
Svar från The Koin Club
Christina,
We're so happy to hear that your orders are always handled with care and delivered properly. Thank you for your wonderful feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Rosalind,
We're so pleased to hear you find the coins beautifully illustrated and the colours stunning! Thank you for sharing your wonderful feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Lolly,
We're so pleased to hear that your order arrived quickly and was well packaged! Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Michael,
We're happy you find our coin special! It's wonderful to hear such positive feedback. Thank you for taking the time to share your experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Sorted out my problem easily and…
Sorted out my problem easily and quickly. Ive used them for over a year with no problems.
6 augusti 2026
Svar från The Koin Club
Cheryl,
We're so pleased to hear we could resolve your problem easily and quickly! It's wonderful to know you've had a consistently positive experience with us over the past year. Thank you for your kind words.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Brian,
We're so pleased to hear that you're happy with both the quality of your order and our delivery service! Thank you for your kind feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Hi,
Thank you for your feedback. We're delighted to hear that everything is to your satisfaction and that you're pleased with the condition and quality.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Hi,
Thank you for your feedback. We're delighted to hear that everything is to your satisfaction and that you're pleased with the condition and quality.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Quality coins at a great price
Quality coins at a great price ! I'm loving the history of nasa /space coins set im collecting ! 5stars +
24 juli 2026
Svar från The Koin Club
Hi Mark,
We're so glad to hear you're enjoying the quality of our coins and the NASA set you're collecting! Your positive feedback truly makes our day.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Svar från The Koin Club
Hi Jasmin,
Thank you for your review. We can see you've already been in touch with one of our team, and we're sorry your parcel hasn't arrived yet. We're still here to help — please just reply to that same email thread and we'll pick things up with you right away.
Kind regards
In all the time I use I have only…
In all the time I used the Koin club 3 years shopping
I like all the coins I have and they all arrive never any problems
4 augusti 2026
Svar från The Koin Club
MICHAEL,
We are so delighted to hear about your wonderful three-year experience with us and that all your coins have arrived without any problems! We truly appreciate your loyalty and positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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