The IT Bay Omdömen 

242
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Well what a great experience I've experienced with this company. I decided to upgrade my home theatre system and I found it here at a terrific price. I was concerned about the delivery because I ob... Se mer

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Betygsatt 5 av 5 stjärnor

Price was cheaper than its competitors. Was unsure but took the risk however I was pleasantly surprised. Ordered on the weekend and delivered next working day as promised. Was sent several emails from... Se mer

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Betygsatt 5 av 5 stjärnor

Found a competitively priced monitor (even against Amazon), ordered 5pm yesterday and here by 2pm today. Fantastic, efficient and even a nice personal touch email with the vat invoice in my inbox. Lo... Se mer

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Betygsatt 5 av 5 stjärnor

Absolutely delighted with the service provided by IT Bay. Spoke to a real HUMAN, Hannah, who guided me through the buying and delivery process with great efficiency and kindness. What a difference to... Se mer

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Företagsinformation

  1. Datoraffär

Skrivet av företaget

The IT Bay is an online technology shop selling technology, electronics and office IT products throughout the UK. We stock thousands of the latest tech products from leading brands including Dell, HP, Lenovo and Microsoft. With expert advice, the best prices on the web, rapid next day delivery and free, easy returns, The IT Bay is ideally placed to help you with all your technology needs. We're based near Manchester and stock a huge range of the latest laptops, PCs, tablets and monitors in our purpose built distribution centre. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. The IT Bay offers you... The best deals A wide range of the latest tech products from the leading brands at the lowest prices ready to ship immediately from stock. As well as exclusive offers on laptops, desktops and tablets that you won't find elsewhere, we also stock the accessories, components and peripherals you need to complete or customise your purchase. For example, seen a laptop but need to add more RAM or upgrade the storage? Not a problem, our team is there for you. Unrivalled service Reality check - everyone claims to offer great service. Having shopped at the competition, we know from experience it's the little details that add up to make a huge difference. We aim to provide a simple, easy and hassle free service both during your shopping journey and post sale. Got a DOA part your need replacing ASAP? We can ship same day nationwide. Need a fast quote? We'll typically respond in under 30 minutes. Bought something and changed your mind? No problem! We offer free, easy returns for 30 days from delivery. Expert advice Behind our website is a knowledgeable team of tech specialists with decades of IT experience. We're here to help when you need us whether that's for product advice and selection, troubleshooting or assistance with a business project such as a tech refresh. Sometimes you just need a second opinion - give us a call for a friendly chat today. Tech from the leading brands Our expertise with the leading technology manufacturers such as Dell, HP, Lenovo and Microsoft allows us to source the most popular products at the best possible prices and pass those saving onto you. As well as special deals and exclusive products, we've got the knowledge to help you find the kit you need. From product selection to delivery and support, we've got you covered. Our customers We supply both consumers and businesses via our website and our in-house sales team. We also supply to the education and public sector. Order online before 5pm and you'll typically receive your goods the following business day. We offer a range of flexible payment methods including PayPal, Klarna Finance and 30 day credit facilities for business customers.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

242 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(242)

27 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick & Easy!

Purchasing my product was quick and easy! My product arrived the following day via DPD (I think I speak for everyone when I say DPD is the best courier service). I don't see why I won't order from you guys again in the future, thanks!

18 december 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you so much for taking the time to leave your review, it is appreciated. We hope we can be of service again.

Betygsatt 5 av 5 stjärnor

Great service

Great comms, free next day delivery, what more could you ask for? Perfect

3 december 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks Carolyn, we're delighted you were pleased with the service.

Betygsatt 5 av 5 stjärnor

Good Price and Quick Delivery

I am happy with the Dell U3225QE monitor. The online experience was good and the Package was delivered on time.

Would highly recommend.

28 november 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for the feedback. We're thrilled you're happy with both the product and the shopping experience and we hope to see you again some time in the future.

Betygsatt 5 av 5 stjärnor

Best price online and super-quick.

Best price online and super-quick delivery of two Dell U2725QE monitors. Items very well packaged. Would definitely recommend.

18 november 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks Simon, really appreciate you taking time to provide feedback.

Betygsatt 5 av 5 stjärnor

Very helpful customer service

Very helpful customer service. Delivered the following morning for free. And best of all, the price was cheaper than anywhere else.

7 november 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks Nemir, really appreciate you taking time to provide feedback.

Betygsatt 5 av 5 stjärnor

Very happy with the product

Very happy with the product. Delivery was very fast packaging was good. I am very satisfied with their service. Thank you.

5 november 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for the feedback, much appreciated!

Betygsatt 5 av 5 stjärnor

Great experience

Great service, easy to use and laptop is spot on

22 oktober 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for your feedback and glad you are happy with the laptop.

Betygsatt 5 av 5 stjärnor

Outstanding service

I ordered a Lenovo portable monitor at 3:15pm, arrived 10am the following morning. Excellent service and was also the cheapest by £20.

17 oktober 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for the feedback, much appreciated!

Betygsatt 5 av 5 stjärnor

the ITbay provided great service…

the ITbay provided great service throughout the sales process, quick to respond to answers and very helpful. Their pricing is competitive and combined with their excellent service, provides a compelling case to buy from them.

The TV was supplied promptly, securely packaged and in great condition.

3 oktober 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for the feedback and glad to hear the TV arrived safe and sound.

Betygsatt 5 av 5 stjärnor

Great prices and equipment

Great prices and equipment - bought a refurbished Dell monitor arrived promptly and was well packaged - looked as good as new and functioned as expected.

12 september 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for taking the time to provide feedback. We're delighted you are pleased with your purchase.

Betygsatt 5 av 5 stjärnor

Fantastic Prices and Excellent Customer Service!

I purchased a brand new Dell Docking Station from The IT Bay, which was much cheaper than anywhere else I had seen. I ordered it on a Saturday and it was delivered the following Tuesday (only 3 days later).

On connecting the docking station to my laptop I discovered I had purchased the wrong one and so I contacted customer services via The IT Bay website. I received a reply within about half an hour, from a very helpful sales administrator, who informed me that I could return the docking station, even though I had used it, but would have to pay a restocking fee. However, as I was reordering a replacement docking station, this would be taken into account with regards to the restock fee. The replacement dock was even better value for money than the original dock.

I reordered the replacement dock on the Thursday evening, which would have been delivered on the Saturday morning (if I had been in) but I rearranged for the Tuesday instead. I also returned the unwanted docking station on the Saturday afternoon.

Today I received a notification from the same helpful sales administrator, saying that I would be receiving a full refund for the returned docking station, i.e. I was not being charged the restock fee!

So in summary; fantastic prices and excellent customer service! Would definitely recommend!

28 augusti 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you so much for your detailed review! It really is appreciated. We look forward to being of service again in the future

Betygsatt 5 av 5 stjärnor

Ordered a Samsung S61D soundbar

Ordered a Samsung S61D soundbar. Good price, came well wrapped in a couple of days. Customer service very good. Good experience.

30 juli 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks for the positive feedback, glad you are happy with your purchase.

Betygsatt 5 av 5 stjärnor

Samsung sound bar

First of all the price was a good deal better than one high street store.
The delivery time, next day was for me, very timely and was bang on time.
Was looking forward to the Q symphony set up and so far, excellent. Samsung S50B.
Will remember this site for the future, thank you.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

We're delighted you were pleased with your shopping experience and thank you for your kind words.

Betygsatt 5 av 5 stjärnor

Highly recommended

Very good company.got my soundbar far cheaper than anywhere else (£150 cheaper)had a slight problem which was down to me and the support they gave was first class.

25 juli 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you for the review Martin! We are glad you are all set up and enjoying your new soundbar

Betygsatt 5 av 5 stjärnor

Fantastic!!!

I had been looking for a specific soundbar to replace an old system when I came across IT Bay by chance. Their price was far cheaper than I had seen anywhere else but I was a bit worried as I had not heard of this company before.

I can only say that their service is absolutely fantastic, communication was spot on and next day delivery as stated. My whole experience has been fantastic and I can thoroughly recommend IT Bay. I will certainly be using them again for any future purchases.

29 juli 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thank you so much for the kind words. We're really pleased you're happy with the whole shopping experience and we hope to be of service again in the future. Enjoy your soundbar!

Betygsatt 5 av 5 stjärnor

Very impressed with IT Bay service.

Very impressed with IT Bay service.
Purchased a Dell monitor at a competetitive price.
Received the monitor the next working day, inside the delivery time slot advised by DPD. Very well packaged and in perfect condition.
A happy customer, Thanks.

29 juli 2025
Omdöme utan inbjudan
Logotyp för The IT Bay

Svar från The IT Bay

Thanks Dave, hope to see you again sometime. Enjoy your new purchase!

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