The Courtyard Dairy Omdömen 

52
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I subscribed to the monthly cheese subscription a birthday gift for my brother during COVID. He loves it so much, six years later, I am still subscribing! He sends a photo of the delivery every month... Se mer

Betygsatt 5 av 5 stjärnor

We have been members of The Courtyard Dairy’s Monthly Cheese Club for many years, and each month we are presented with a truly fabulous selection of delicious artisan cheeses from across th... Se mer

Betygsatt 5 av 5 stjärnor

We’ve been customers of The Courtyard Dairy since the pandemic in 2020. We first discovered their virtual cheese tastings which come with plenty of cheese, excellent insights and the optional wine... Se mer

Betygsatt 5 av 5 stjärnor

The Courtyard Dairy is BRILLIANT. The staff are incredibly knowledgable and friendly - whether contact is made online or in person. The choice of cheese (and accompaniments) is amazing. We've visit... Se mer

Företagsinformation

Informationen kommer från olika externa källor

Buy cheese online and visit this award winning cheese shop, accolades from BBC Food and Farming Awards, World Cheese Awards, Observer Food Monthly Awards...


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

52 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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4,5

Alla omdömen

(52)

27 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Regular customer

We've bought cheeses from the Courtyard Dairy for the last 3-4 years and the quality has always been exceptional whilst the variety always means it's tempting to try something new.
The service is also exceptional, friendly and prompt.

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous Advent Calendar!

I’d give it more if I could!
We bought the advent calendar for our son & his wife last year and were all so impressed with the whole package! Thinking we may have to buy one for home this year, we were lucky enough to have one sent to us! Fabulous cheeses (generous portions) with all the information and history of/about them, recipes … and even a couple of cheese jokes, beautifully packaged. It’s just the most fabulously enjoyable treat. We had a couple of fun cheese and wine/supper evenings with friends to get in the festive mood. THANK YOU to all at Courtyard Dairy!

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A huge thank you

Yet again The Courtyard Dairy have excelled themselves. My order arrived in absolutely perfect condition on 22 December. The care taken in packing and presentation is outstanding. The cheese is always delicious and they are very generous portions. The team are an absolute delight to talk to and their dedication to providing a wonderful product shines through. Thank you so very much Courtyard Dairy.

22 december 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Dry and brittle

My daughter received a gift from her sister of courtyard special cheddar. It arrived well pack with storage instructions. However it was very dry and brittle and disappointing. It probably was cut from the round a long time before.

25 maj 2025
Omdöme utan inbjudan
Logotyp för The Courtyard Dairy

Svar från The Courtyard Dairy

Thanks for getting in touch Albert,
We take great care to make sure our cheeses are cut fresh and well sealed everyday for each and every mail order; so I cannot understand what happened here - I do wish you had contacted us direct at the time last July (about 5 months ago I believe) so we could have investigated better.
As a small family business, Kathy and I pride ourselves in getting people great quality cheese and leaving them happy - so if we'd have known about this at the time I would have of course made sure you were served with a bit of Cheddar that you loved.
All the best and I do hope you'll pop into the shop sometime if you ever make it North so I can show you round and give you some tasters.
ANDY

Betygsatt 1 av 5 stjärnor

They keep changing my account email and…

They keep changing my account email and password whenever I place an order. I get no response from customer service but they are happy keeping my banking details. It's annoying because I was recommended them and have tried some cheese from a neighbour but it seems futile for me to even attempt to place an order or sign up for a subscription when they refuse to communicate and simply make my account inaccessible.

13 juli 2025
Omdöme utan inbjudan
Logotyp för The Courtyard Dairy

Svar från The Courtyard Dairy

Hi Holyvia,
I am sorry you haven't been able to get our website to work for you. I have looked at it from our back end order management system and my emails and everything seems correct with orders flooding in. I couldn't find any record of your name or any orders in our systems whether it be outstanding, pending, emails or refunded (all the emails come to me as we're only a small family business with just Kathy and I manning that side).
I'd love to help if I can - we even take orders or deal with queries over the phone - so if it's easier just give me a ring (01729 823 291 - this comes direct to the shop itself), and I'll see if we can get you some award winning cheese! If not, and you're coming close to Settle, you must always pop-in the shop - we love giving out tasters to help people choose.
Sorry you couldn't get it to work on this occasion but do feel free to ring me place an order or solve your queries.
All the best from Kathy & I and have a lovely weekend.
Andy

(PS We don't hold, keep or record any account or bank details on our site - this would be illegal under UK law - we use a third party payment secure gateway (Worldpay/GoCardless) that destroys details upon charging as accordance with our SSL certificate and EU Safer Compliance so rest assured any bank details filled in will not be stored anywhere.)

Betygsatt 5 av 5 stjärnor

Ordered the cheese and charcuterie box…

Ordered the cheese and charcuterie box as a gift for my son. He's absolutely delighted with the products. I'm told the cheeses are delicious but the fennel salami (he's still got the other cured meats to try) was sublime. Lucky locals having this on their doorstep.

17 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic cheese with great service

Great place to visit and try some fantastic cheeses before you decide which ones to buy. Have also bought on-line and cheese arrives on time and well packed. Great customer service too as when I needed to change a delivery date it was all sorted within half an hour.

15 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disappointed

Been a cheese lover all my life so was looking forward to visit. Freezing cold due to air con. Thought cheese should be served at room temperature. Offered three cheeses to taste all horrid like cardboard very disappointed. Could be down to temperature. Won't go again.

1 augusti 2024
Omdöme utan inbjudan
Logotyp för The Courtyard Dairy

Svar från The Courtyard Dairy

Hi Judy
I am really sorry you didn't enjoy the shop, did you get time to go through to the cheese museum too? I am glad you got some tasters to try - we pride ourselves in giving a very cheese-y experience; rather than being a shop with counters, you actually come into a maturation room - the whole area is cellar temperature (12C) as we mature an awful lot of cheese in there. We think is nice to be completely surrounded by cheese maturing so you can see all the big truckle in their whole form, but apologies if you found it a bit cold.
We do over 50 different types of cheese and a whole range from soft, to strong, to blue - something for everyone's taste. And you're welcome to taste any of them - that's what we offer. So if you do come back in, Kathy and I will find you something I'm sure!
Thanks for giving our family business a try.
All the best
Andy

Betygsatt 5 av 5 stjärnor

Wonderful place!

Wonderful place! I took the one day cheesemaking course there yesterday and it was really fantastic! I had a little experience of cheesemaking already but this course taught me so much. It was really enjoyable and very well led by Andy who clearly has a very deep knowledge of his craft. We made cheddar, Ste Maure and ricotta. He manages to make learning great fun too. Highly recommended.

22 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great cheese, amazing customer service.

We have stopped many times on our journeys to the Lake District to buy cheese from this fabulous shop.

At Christmas we ordered a luxury cheese hamper for our hosts it was delivered to them on time, unfortunately it contained a cheese that had to be recalled.
After a nudge we received very generous compensation so we ordered another hamper, I emailed to change the delivery address at the last minute, this was no problem.

The cheese arrived within exactly the time slot promised, beautifully packaged and in tip top condition.

A company with attention to detail, great customer service and wonderful cheese.

Thank you.

23 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delicious

Oh my word, the cheese here is absolutely delicious. We've had cheese from the Courtyard Dairy before and have ordered some to arrive in December, recently. I can't wait. Really useful that you can choose your exact delivery date in advance, too.

I have also very recently ordered some postal vouchers to give as a gift. I was worried it might be a bit short notice so rang to check what they thought. What a friendly and efficient service. I got all the help I needed and the vouchers were posted to me straight away, arriving in plenty of time. Would thoroughly recommend.

28 november 2023
Omdöme utan inbjudan

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