The Bonnie Home Omdömen 

31
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

purchased a single light then another couple once we had sight of it. No issue with transactions and bit of refund that was due because we finally purchased 3 x lights was sorted out with no hassle at... Se mer

Betygsatt 5 av 5 stjärnor

Amazing experience with The Bonnie Home company! We had an issue after transit of one of our lights and Sam replied instantly even on a Sunday and got a replacement sent out straight away! Would recom... Se mer

Betygsatt 5 av 5 stjärnor

Purchased black bedroom furniture and couldn’t be more pleased with it. The exact same furniture was more expensive on multiple other websites and was delivered free too. I’d never come across this... Se mer

Betygsatt 5 av 5 stjärnor

This is by far one of the best sofas I've bought. The quality is outstanding, it's just elevates even more the living room and the customer service was top notch. Seriously if you're looking to buy a... Se mer

Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Lampbutik

Skrivet av företaget

The Bonnie Home is a UK home interiors brand specialising in storage solutions and lighting for small spaces. Based in Edinburgh, we carefully curate products designed to make compact homes feel bigger, brighter and more organised — from slim hallway sideboards and narrow chest of drawers to pendant lights and table lamps that add warmth without taking up space. We work with trusted suppliers to bring you quality pieces at honest prices, with free UK delivery and a customer service team that actually picks up the phone. Whether you're styling a narrow hallway, a small bedroom or a compact living room, we're here to help you make the most of every inch.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

31 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(31)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

5* customer service

The customer service from Sam has been outstanding. I ordered a standing lamp and there was a slight delay in receiving our tracking delivery update. I tried to ring the company on the telephone number provided from their website, however I spoke to a female who had no affiliation to Thebonniehome.

As a result I thought the company and website were a scam.

I sent an email to customer services and was immediately contacted by Sam who was full of apologies and said there were issues with the telephone number and the issues was being resolved as a priority. Sam kindly looked at my order and confirmed it had been dispatched and would be arriving today.

True to Sam's word I received the item this morning.

The service has been 5*, I would encourage anyone to order from this company.

Thank you.

19 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Home Office Desk - great quality!

I ordered the Teknik Executive Desk for my home office and it is great! The quality is fab and just what I was hoping for. Delivery was also quick and I was kept updated about delivery days/times. Overall a great service!

11 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Service & delivery was just as fab as…

Service & delivery was just as fab as the bed! Would absolutely recommend The Bonnie home as a place to purchase from - thank you so much especially to Cath & Sam who kept me updated with delivery details throughout! :) the courier company were also amazing and super thorough. Thank you the Bonnie home for my sons new bed :)

2 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered the Blakey Sofa set

Ordered the Blakey Sofa set - and I’m so glad I did. I was a bit apprehensive about ordering a sofa without seeing it in person but I needn’t have worried as when it arrived it was everything I hoped it would be! Lovely quality and it’s really comfy too. I’m currently awaiting delivery of a bed from them now! I’d happily shop here again.

1 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered the Orion Gold dining table…

Ordered the Orion Gold dining table which comes with 4 chairs, also ordered extra chairs to match table. Table is of a very solid build quality and the chairs are very comfortable. Delivery was on time and very professional delivery staff. Already looking at ordering accessories to match my dining table. Would definitely order again and highly recommend.

3 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Happy as I can be!

Costumer service: one of the best! Quick respond, friedly manner.
Delivery/dispatch: I beleive its out of their hand so any delay its not their fault and they super supportive if it happens
Product: OMG I just love it. Good quality, super nice finish. Just in love!!!!
Thank you Sam and the costumer support team!!! Definetly saved your site to my favourites!!!

20 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delighted with quality and efficiency

I’ve recently bought the antique silver swirl wall mirror from The Bonnie Home. It was delivered quickly and I’m delighted with the quality. Wouldn’t hesitate to order from them again.

11 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10

Ordered a bed last month. Was skeptical due to lack of reviews, but website seemed legit and had exactly what I was looking for so went for it anyway. So glad I did - absolutely stunning bed, unreal quality and exactly what I had in mind for our bedroom.
I was prepared to wait a while, as the delivery time on other websites for beds seems to be a couple of weeks however, this was here 4 days after ordering.
Thanks so much! Will purchase again.

1 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam. Looks legit but after ordering didn't receive email confirmation, just text, chased and phoned number cut off and email bounced back....

4 maj 2024
Omdöme utan inbjudan
Logotyp för The Bonnie Home

Svar från The Bonnie Home

Hi Jonny,

I’ve looked at your order, we didn’t have email account details for yourself when the order was placed, but we did have a phone number. That is why the confirmation came through there.

In regards to the phone and email issue, I am unsure why this happened. If you could contact me at sam@thebonniehome.co.uk it would be good to discuss this issue and resolve.

Have a lovely day and apologies for any inconvenience.

Sam

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