Everyone involved in the process of buying our dream home was exceptional, especially since it wasn’t the easiest house to deal with. Please send thanks to Robbie, Yvonne, Donna, Ryan and Charlotte... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jake Marshall at The Mortgage Store was absolutely brilliant for us. Our buying process ended up dragging quite a long time, and we changed our mind on various things a fair few times, but Jake alwa... Se mer
Företaget har svarat
Robbie was brilliant to work with—deeply knowledgeable, proactive, and instrumental in securing our mortgage without any stress. A huge thank you as well to Yvonne, who kept us completely in the loo... Se mer
My partner and I have had a seamless and stress free process with The Mortgage Store. They were extremely attentive and ready to offer up any support needed. We thank The Mortgage Store for helping to... Se mer
Företagsinformation
- Hypoteksmäklare
- också i
- Ekonomisk rådgivning
- Finansmäklare
- Försäkringsmäklare
- Hemförsäkringsbolag
- Livförsäkringsbolag
Skrivet av företaget
At The Mortgage Store, we understand that securing a mortgage is one of the most significant financial decisions you’ll ever make. That's why we are dedicated to making the process smooth, easy, and incredibly quick. Our expert team is here to guide you every step of the way, ensuring that you can focus on what truly matters—transforming your new house into a cherished home. With thousands of different mortgage schemes available across the UK, each tailored to meet diverse circumstances and financial situations, navigating through the options can often feel overwhelming. Whether you’re a first-time buyer, looking to remortgage, or seeking to invest in property, we are here to simplify the experience for you. We take the time to understand your unique needs and circumstances, allowing us to provide personalised advice and recommendations that fit your goals. Our commitment to providing exceptional, 5-star service sets us apart in the industry. We pride ourselves on our ability to match clients with the perfect mortgage deals, saving you valuable time and effort. Let us handle the complexities of mortgage sourcing and negotiations, so you can enjoy the excitement of moving into your new home. Choose The Mortgage Store for professional guidance that prioritises your financial well-being. Together, we’ll turn your homeownership dreams into reality.
Kontaktuppgifter
Fountain Court, 2 Victoria Court, Victoria Street, AL1 3TF, St Albans, Storbritannien
- 0345 306130
- hello@the-mortgagestore.co.uk
- www.the-mortgagestore.co.uk
5,0
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Great from start to finish / friendly &…
Great from start to finish / friendly & easy to deal with….
Superb 👌🏻
26 juni 2026
Svar från The Mortgage Store
Thank you Lee, nothing makes us happier than hearing feedback like this.
We're so pleased that you found the service friendly, straightforward, and easy to deal with from start to finish. Creating a smooth and enjoyable experience for our clients is exactly what we strive for.
Thank you for your kind words and support. We really appreciate you taking the time to share your experience. - The Mortgage Store Team
Very professional and helpful
Very professional. Ryan Watson in particular is excellent with communication and goes the extra mile to help. Highly recommend
21 juli 2026
Svar från The Mortgage Store
It's fantastic to know that Ryan provided the level of service you were looking for Shirley.
Clear communication and proactive support are at the heart of what we do, so we're delighted to hear that Ryan's professionalism and responsiveness made such a positive impression.
Thank you for your recommendation and for sharing your experience with us. - The Mortgage Store Team
Jane was amazing as usual
Jane was amazing as usual. very prompt. extremely helpful and made the process a lot easier than it could have been
17 juli 2026
Svar från The Mortgage Store
Hearing that Jane continues to impress is wonderful feedback for the team.
We're delighted to know that she was once again prompt, helpful, and able to make the process much easier for you. Delivering consistent, high quality support is exactly what we strive for, and Jane will be thrilled to read your kind words.
Thank you for your continued trust and support. - The Mortgage Store Team
Svar från The Mortgage Store
Comments like these mean a great deal to us.
We're pleased to hear that everything was explained clearly and that you felt well supported throughout the process. Keeping our clients informed and ensuring they feel confident every step of the way is exactly what we aim for.
Thank you for taking the time to leave your feedback. We're always here whenever you need support. - The Mortgage Store Team
Renewed our mortgage
Renewed our mortgage and they were extremely efficient and very helpful. James Lockett handle our case and he was very nice, helpful and got everything sorted with the minimal amount of fuss.
13 juli 2026
Svar från The Mortgage Store
David, it's great to hear that your mortgage renewal was handled with such ease.
Making the process efficient, straightforward, and hassle free is exactly what we aim for, so it's wonderful to know that James was able to get everything sorted for you with the minimum amount of fuss while providing such helpful support along the way.
James will be delighted to read your kind words and know that his efforts made a positive difference to your experience.
Thank you for taking the time to share your feedback and for choosing us once again. We're always here whenever you need support. - The Mortgage Store Team
Svar från The Mortgage Store
Abisoye, it's great to hear that everything moved along so quickly for you.
We know how important speed and efficiency can be when arranging a mortgage, so it's fantastic to know that the process was fast and met your expectations. Delivering a straightforward experience without unnecessary delays is exactly what we aim for.
Thank you for taking the time to share your feedback and for choosing us. We're always here whenever you need support. - The Mortgage Store Team
Absolutely phenomenal
Absolutely phenomenal. Jo made the entire experience extra easy on us, I’ve never seen anyone take so much care for their clients. She was extremely professional, knowledgable, went beyond to help us and got us the results we were looking for. I highly recommend using them, especially as first time buyers, because when comparing this Jo’s service to others we had spoken to, they are clearly the best at what they do. We can’t thank them enough - thanks again for everything!
3 juli 2026
Svar från The Mortgage Store
Pawandeep, reading your review has absolutely made our day.
Helping first time buyers navigate such an important milestone is something we never take for granted, so it’s incredibly rewarding to hear how much Jo’s support meant to you. Her dedication, attention to detail, and determination to secure the right outcome for her clients are exactly what we pride ourselves on, and it’s wonderful to know that this shone through at every stage of your journey.
What means the most is hearing that you felt genuinely cared for and supported throughout the process. Knowing that Jo stood out compared to others you had spoken with and helped make the whole experience easier and less stressful is one of the highest compliments we could receive.
Thank you for your kind words, recommendation, and trust. We’re so pleased we could be part of your first home buying journey and wish you every happiness in your new home. - The Mortgage Store Team
Shadi is the man!
Shadi - the one you need!
I don't mean this lightly, we couldn't have completed our first time buying journey without Shadi. We were massively let down by our solicitors and made the whole process extremely stressful and draining. Shadi stayed calm and helpful throughout, offering key advice to keep us on track. Got us the best rate possible and no question was a silly question.
We felt listened to, respected, and like Shadi was a team mate rather than a broker. I'd recommend him to anyone!
18 juli 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Natalie, reviews like yours are exactly why we love what we do.
Buying your first home should be an exciting experience, even when unexpected challenges arise, so it’s fantastic to hear that Shadi was able to help keep everything on track during a particularly stressful time. His calm approach, expert advice, and commitment to finding the best possible rate are exactly what we strive to deliver for every client.
What means the most to us is hearing that you felt listened to, respected, and supported throughout the journey. Being seen as a trusted teammate rather than just a broker is one of the highest compliments Shadi could receive, and he’ll be delighted to read your kind words.
Thank you for sharing your experience and for your recommendation. We’re proud to have been part of your first home buying journey and wish you every happiness in your new home. - The Mortgage Store Team
Our experience with the Mortgage store…
Our experience with the Mortgage store has been very positive. Michael was very helpful and was always happy to talk things over and explain everything to us properly. I would definitely recommend them.
18 juli 2026
Svar från The Mortgage Store
Angela, it's always rewarding to hear when clients feel fully supported throughout their journey.
We're delighted to know that Michael was able to provide the guidance and reassurance you needed, taking the time to explain everything clearly and make sure you felt comfortable with each step of the process. Helping clients understand their options and make confident decisions is exactly what we strive for.
Thank you for your kind words and recommendation. Michael will be thrilled to know he made such a positive difference to your experience. - The Mortgage Store Team
Leyla and Alex are great.
Leyla and Alex are great.
They have been really helpful and professional, throughout my re mortgage.
I would highly recommend The Mortgage Store
16 juli 2026
Svar från The Mortgage Store
It's always rewarding to hear when clients have had such a positive experience during their remortgage.
We're delighted to know that Leyla and Alex provided helpful, professional support throughout the process. Making sure everything runs smoothly and that our clients feel supported every step of the way is exactly what we strive for.
Thank you for your recommendation and for taking the time to share your feedback. Leyla and Alex will be thrilled to read your kind words. - The Mortgage Store Team
Really smooth and great comms from…
really smooth and great comms from Chris and Chrissie
17 juli 2026
Svar från The Mortgage Store
Sarfraz, it's great to hear that everything went so smoothly for you.
Clear communication and a straightforward process are exactly what we aim to deliver, so it's wonderful to know that Chris and Chrissie kept everything on track and made the experience a positive one from start to finish.
Chris and Chrissie will be delighted to hear your kind words. Thank you for taking the time to share your feedback and for choosing us. - The Mortgage Store Team
I had an excellent experience with Sam…
I had an excellent experience with Sam and the team at the mortgage store. From start to finish, they provided outstanding customer service, keeping me informed every step of the way and making the entire mortgage process straightforward and stress-free. They were professional, knowledgeable, and always happy to answer my questions. I truly appreciated their efficiency, attention to detail, and genuine commitment to finding the best solution for me. I would highly recommend them to anyone looking for expert mortgage advice and exceptional service. Thank you for making the whole experience so easy!
7 juli 2026
Svar från The Mortgage Store
Stories like yours are exactly why we do what we do.
Making the remortgage process straightforward and stress free while keeping clients fully informed is something we take great pride in, so it’s wonderful to hear that Sam and the team were able to deliver that experience from start to finish.
Your comments about the team's professionalism, knowledge, efficiency, and attention to detail mean a great deal. We’re especially pleased that you felt supported throughout and that every question was answered along the way.
Thank you for your recommendation and for taking the time to share such thoughtful feedback. Sam and the team will be delighted to know they made the process so easy for you. - The Mortgage Store Team
Brilliant experience
The Mortgage store helped me win remortgage recenty. ThIs was my second experience with them. The mortgage specilaist I was interacting with, Ryan Watson, is very clear in his communication, responsive and friendly.
30 juni 2026
Svar från The Mortgage Store
Mr M Abbasi, it's fantastic to hear that you've chosen to return to The Mortgage Store for a second time.
Knowing that Ryan helped make your recent remortgage a success and that you found his communication clear, responsive, and friendly is exactly the kind of feedback we love to receive. Building lasting relationships with our clients and continuing to deliver great service time and time again is something we take great pride in.
Ryan will be delighted to read your kind words and know that his support made such a positive difference to your experience.
Thank you for your continued trust and recommendation. We’re always here whenever you need support. - The Mortgage Store Team
Magdalena has been absolutely faultless…
Magdalena has been absolutely faultless throughout this whole process. She has been nothing but supportive, encouraging and got us the best deal. It truly felt like she wanted to help us get our first home. We cannot thank you enough Magdalena!
30 juni 2026
Svar från The Mortgage Store
Jess, comments like these mean the world to our team.
Helping someone secure their first home is always a privilege, so it’s wonderful to hear that Magdalena was able to support and encourage you throughout the entire process. Finding the best deal while making sure you felt confident and reassured every step of the way is exactly what we aim for.
Magdalena will be thrilled to know how much her support meant to you and that she helped make your journey to homeownership such a positive experience.
Thank you for your kind words and for letting us be part of such an exciting milestone. We wish you every happiness in your first home. - The Mortgage Store Team
Svar från The Mortgage Store
Nicola, hearing that you've trusted us for the past 5 years means a great deal to us.
Building long term relationships with our clients is something we're incredibly proud of, so it's fantastic to know that you've continued to receive the support and service you expect from both your adviser and the wider team.
Thank you for your loyalty, recommendation, and kind words. We truly appreciate your continued trust and look forward to supporting you for many more years to come. - The Mortgage Store Team
Jake has been absolutely fantastic…
Jake has been absolutely fantastic throughout the mortgage process. He has taken the time to explore numerous different options and permutations, always explaining everything clearly and patiently.
He is extremely knowledgeable, proactive, and genuinely committed to securing the best possible deal. What has impressed me most is that Jake always gives the advice that is best for his client, even when it creates more work for him.
I’m incredibly grateful for all his help and would highly recommend him to anyone looking for a trustworthy, patient, and dedicated mortgage advisor.
Thanks Jake, and The Mortgage Store!
16 juli 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Satnam, feedback like this is what makes our work so rewarding.
It's fantastic to hear that Jake took the time to explore every option available and guided you through the mortgage process with such care and attention. Finding the right solution isn't always the quickest route, so it's wonderful to know that his commitment to doing what's best for you stood out throughout your journey.
Your comments about Jake's knowledge, patience, and dedication mean a great deal. We firmly believe that great advice should always be focused on achieving the best outcome for the client, and Jake will be delighted to know that his approach made such a positive difference.
Thank you for your trust, your kind words, and your recommendation. We’re proud to have been part of your journey and we’re always here whenever you need support. - The Mortgage Store Team
Exceptional Support as a First Time Buyer! Highly Recommended
From start to finish, Martin and Jo were incredibly helpful and supportive throughout the entire process. As a first-time buyer, I naturally felt quite nervous, but Martin took the time to reassure me, explain everything clearly, and put me at ease.
Jo was always responsive and proactive, keeping me updated on the progress of my application and ensuring I was informed every step of the way.
Their professionalism, communication, and dedication made the experience much smoother and less stressful. I truly appreciate all their support and would highly recommend Martin and Jo to anyone looking for exceptional service.
15 juli 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Malika, what a wonderful review to receive.
Taking those first steps as a first time buyer can feel daunting, so it’s fantastic to hear that Martin and Jo were able to make the process feel much smoother and less stressful for you. Providing reassurance, clear explanations, and regular updates is exactly what we aim for, so it’s great to know you felt supported and informed every step of the way.
Martin and Jo will be delighted to hear how much you appreciated their professionalism, communication, and dedication throughout your application. Helping clients feel confident and at ease during such an important milestone is something they take great pride in.
Thank you for your kind words and recommendation. We wish you every happiness in your new home and we’re always here whenever you need support. - The Mortgage Store Team
It was wonderful working with James and…
It was wonderful working with James and Stuart. Wonderful service from both of them
2 juli 2026
Svar från The Mortgage Store
Tawanda, what lovely feedback to receive.
We're delighted to hear that you had such a positive experience working with James and Stuart. Providing friendly, professional support and making the process as smooth as possible is exactly what we aim for, so it's wonderful to know that both of them delivered the level of service you were looking for.
James and Stuart will be thrilled to hear your kind words and know that their support made a difference.
Thank you for taking the time to share your experience. We're always here whenever you need support. - The Mortgage Store Team
It was really a nice
It was really a nice, smooth and pleaseant experience. Starting with Chris and continuing with Charlene for the next steps as moved forward. Really supporting and comfortable in communications, I would highly recommned The Mortage Store team, specifically Chris and Charlene. Best regards. Dr. Gul
14 juli 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Dr. Gul, thank you for taking the time to share such kind feedback.
We're delighted to hear that your experience was smooth, pleasant, and supportive from start to finish. Providing clear communication and making our clients feel comfortable throughout the process is exactly what we strive for, so it's wonderful to know that Chris and Charlene delivered that for you.
Chris and Charlene will be especially pleased to hear your appreciation for their support and communication as your application progressed. Knowing that you would highly recommend The Mortgage Store means a great deal to us.
Thank you again for your trust and recommendation. We're always here whenever you need support. - The Mortgage Store Team
Very support professional team
Very support professional team. Ryan Watson is an experienced friendly financial adviser. Would highly recommend him to family/ friend
5- STAR
1 juli 2026
Svar från The Mortgage Store
Ezwawah, what lovely feedback to receive.
We’re delighted to hear that Ryan provided such professional and supportive service throughout your experience. His friendly approach, knowledge, and commitment to helping clients find the right solutions are exactly what we strive for, so it’s wonderful to know he made such a positive impression.
Your recommendation to family and friends means a great deal to us and is one of the highest compliments we could receive.
Thank you for your kind words and 5 star review. We’re always here whenever you need support. - The Mortgage Store Team
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