Everyone involved in the process of buying our dream home was exceptional, especially since it wasn’t the easiest house to deal with. Please send thanks to Robbie, Yvonne, Donna, Ryan and Charlotte... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jake Marshall at The Mortgage Store was absolutely brilliant for us. Our buying process ended up dragging quite a long time, and we changed our mind on various things a fair few times, but Jake alwa... Se mer
Företaget har svarat
Robbie was brilliant to work with—deeply knowledgeable, proactive, and instrumental in securing our mortgage without any stress. A huge thank you as well to Yvonne, who kept us completely in the loo... Se mer
My partner and I have had a seamless and stress free process with The Mortgage Store. They were extremely attentive and ready to offer up any support needed. We thank The Mortgage Store for helping to... Se mer
Företagsinformation
- Hypoteksmäklare
- också i
- Ekonomisk rådgivning
- Finansmäklare
- Försäkringsmäklare
- Hemförsäkringsbolag
- Livförsäkringsbolag
Skrivet av företaget
At The Mortgage Store, we understand that securing a mortgage is one of the most significant financial decisions you’ll ever make. That's why we are dedicated to making the process smooth, easy, and incredibly quick. Our expert team is here to guide you every step of the way, ensuring that you can focus on what truly matters—transforming your new house into a cherished home. With thousands of different mortgage schemes available across the UK, each tailored to meet diverse circumstances and financial situations, navigating through the options can often feel overwhelming. Whether you’re a first-time buyer, looking to remortgage, or seeking to invest in property, we are here to simplify the experience for you. We take the time to understand your unique needs and circumstances, allowing us to provide personalised advice and recommendations that fit your goals. Our commitment to providing exceptional, 5-star service sets us apart in the industry. We pride ourselves on our ability to match clients with the perfect mortgage deals, saving you valuable time and effort. Let us handle the complexities of mortgage sourcing and negotiations, so you can enjoy the excitement of moving into your new home. Choose The Mortgage Store for professional guidance that prioritises your financial well-being. Together, we’ll turn your homeownership dreams into reality.
Kontaktuppgifter
Fountain Court, 2 Victoria Court, Victoria Street, AL1 3TF, St Albans, Storbritannien
- 0345 306130
- hello@the-mortgagestore.co.uk
- www.the-mortgagestore.co.uk
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Jonathan was amazing
Jonathan was amazing — super helpful, clear, and made everything easy for us. Just trust him with everything he says.
Emma kept us perfectly updated the whole way through.
They were honestly the best team.
4 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Reviews like this are a fantastic reflection of great teamwork.
We're delighted to hear that Jonathan made the process so easy with his clear advice and helpful support throughout. Making sure our clients feel confident and well informed every step of the way is exactly what we strive for.
It's also wonderful to hear that Emma kept you fully updated from start to finish. Strong communication and a seamless experience are at the heart of what we do, so we're thrilled that the two of them made such a positive impression.
Thank you for your kind words and for placing your trust in us. Jonathan and Emma will be delighted to know how much you appreciated their support. - The Mortgage Store Team
Sam is the man
Sam has always been very helpful, on new mortgages and various remortgages over the last 10 years. The broader Team are also great, with life insurance, contents and buildings insurance etc all taken care of. It's made our recent purchase of our new home very simple. Thanks Sam and the Team!
2 september 2026
Svar från The Mortgage Store
Mike, hearing that we’ve been able to support you for over a decade is something we’re incredibly grateful for.
It’s fantastic to know that Sam has been there to help with your mortgages and remortgages over the last 10 years, consistently providing the support and guidance you need. Building long term relationships with our clients is something we take great pride in, so your continued trust means a great deal to us.
We’re also delighted to hear that the wider team has helped make things easier by looking after your life, contents, and buildings insurance, helping to keep everything under one roof. Making the process as simple and stress free as possible is exactly what we aim for.
Thank you for your loyalty, kind words, and recommendation. Sam and the team will be thrilled to know how much their support is appreciated. - The Mortgage Store Team
Responsive and always professional
It;s always been a pleasure working with Ryan at The Mortgage Store, he goes above and beyond to deliver on whatever we need to achieve. That's why we have used The Mortgage Store so many times
28 augusti 2026
Svar från The Mortgage Store
Olumide, building long term relationships with our clients is one of the most rewarding parts of what we do.
We're delighted to hear that Ryan has consistently delivered the responsive, professional service you've come to rely on. Going above and beyond to help our clients achieve their goals is exactly what we strive for, so it's fantastic to know that this has been your experience time and time again.
The fact that you continue to choose us and return to Ryan's expertise means a great deal to us. Thank you for your continued trust, loyalty, and kind words. - The Mortgage Store Team
We couldn't recommend The Mortgage…
We couldn't recommend The Mortgage Store highly enough from start to finish.
Emma was brilliant throughout the application. She was always on hand to answer our questions, kept us updated regularly and importantly, was constantly chasing the lender for updates when somethings were taking longer than expected. Her communication and support really helped put our minds at ease.
Mark was fantastic when it came to finding the right mortgage for us, His knowledge and experience really showed, and he managed to place us with the right lender and saved us money each month compared with another broker we had spoken to.
Both Mark and Emma went above and beyond, and we genuinely felt that they had our best interests at heart. We're extremely grateful for all their help in getting us to this point and would definitely recommend The Mortgage Store to anyone.
Thank You Both...
3 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Ashok, reviews like yours are exactly why we do what we do.
We're absolutely delighted to hear how positive your experience was with both Mark and Emma. Finding the right mortgage is only part of the journey, so it's wonderful to know that Mark's knowledge and expertise helped secure the right lender and a deal that will save you money each month.
It's equally fantastic to hear how much Emma's support meant throughout the application process. Keeping clients informed, chasing updates, and providing reassurance when things take longer than expected are all key parts of the service we strive to deliver, so we're pleased that her communication helped put your minds at ease.
Knowing that you felt both Mark and Emma genuinely had your best interests at heart is one of the greatest compliments we could receive. They will be thrilled to read your kind words and know that their hard work made such a positive difference.
Thank you for your recommendation and for placing your trust in us. We wish you all the very best in your new home and we're always here whenever you need support. - The Mortgage Store Team
Excellent Service
Ryan at the Mortgage Service has been an excellent partner in taking care of my mortgage requirements. Great rates, excellent service and great guidance without being pushy. Highly recommended.
15 augusti 2026
Svar från The Mortgage Store
Mani, it's always rewarding to hear when clients feel they've found a trusted partner for their mortgage needs.
We're delighted to know that Ryan has provided the great rates, expert guidance, and high level of service you've described. Offering clear, honest advice without any pressure is exactly the approach we believe in, so it's wonderful to hear this made such a positive difference to your experience.
Thank you for your recommendation and for placing your trust in us. Ryan will be thrilled to read your kind words. - The Mortgage Store Team
From the start of my engagement with…
From the start of my engagement with the team at the mortgage store I was nothing but impressed with the quality of responses and the quality of knowledge and offers that were provided to me. I would also add the level of options given to me by the company was really encouraging.
3 september 2026
Svar från The Mortgage Store
Justin, feedback like yours is a fantastic reflection of the service we strive to provide.
We're delighted to hear that you were impressed from the very beginning by the quality of advice, knowledge, and mortgage options available to you. Taking the time to understand our clients' needs and present a range of suitable solutions is exactly what we aim for, so it's wonderful to know this gave you confidence throughout the process.
Your kind words about the responsiveness and expertise of the team mean a great deal to us. Thank you for taking the time to share your experience and for placing your trust in The Mortgage Store. - The Mortgage Store Team
Brilliant experience
I had a brilliant experience remortgaging my house with this team. Sam made the initial setup effortless and landed me a significantly better rate with a new provider. Wendy then took over and guided me seamlessly through every step of the transition. The service was professional, clear, and stress-free throughout. Highly recommended
26 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Anton, it’s always rewarding to hear when a remortgage process goes exactly as it should.
We’re delighted that Sam and Wendy worked together to make everything feel effortless, from securing a significantly better rate through to guiding you smoothly through the transition. Clear communication, professional advice, and a stress free experience are exactly what we aim to deliver, so it’s fantastic to know this was your experience.
Sam and Wendy will be thrilled to read your kind words and know that their support made such a positive difference.
Thank you for your recommendation and for choosing us. We’re always here whenever you need support. - The Mortgage Store Team
Great advise and easy to do
Great advise and easy to do. Great communication throughout with super fast responses. Couldn’t be more happy with Mark and Emma.
Made the journey smooth and one less thing to worry about.
28 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Olivia, it’s great to hear that Mark and Emma helped make the whole process so straightforward.
Clear advice, fast responses, and keeping everything moving smoothly are exactly what we aim for, so it’s wonderful to know that their support helped make your journey easier and gave you one less thing to worry about.
Mark and Emma will be delighted to know how much you appreciated their communication and guidance throughout.
Thank you for your kind words and for taking the time to share your experience. We’re always here whenever you need support. - The Mortgage Store Team
Ian & Charlene were brilliant
Ian & Charlene were brilliant - even though we came into some issues with our mortgage they sorted everything out, called often & we’re just wonderful!
Thanks!
29 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Ann, hearing that the team was able to help turn a challenging situation into a positive outcome is incredibly rewarding.
We're delighted to know that Ian and Charlene were there to support you through the issues that arose and kept in regular contact to make sure everything stayed on track. Going the extra mile to provide reassurance, clear communication, and practical solutions is exactly what we aim for, so it's wonderful to hear that their support made such a difference.
Ian and Charlene will be thrilled to read your kind words and know that their efforts were appreciated.
Thank you for your lovely feedback and for placing your trust in us. - The Mortgage Store Team
Neil & the team at The Mortgage store…
Neil & the team at The Mortgage store were fantastic. I completed yesterday as a first time buyer and it was completely painless. Neil was able to use his knowledge of the products available on the market to find me a product that allowed me to borrow slightly more than the standard salary multiplier, allowing me to get the house I wanted. He ensured it was affordable, understood my outgoings and made me feel very confident at every stage. Mortgage application to offer was externally fast. The wider team also helped me with arranging life insurance.
Would definitely use again.
28 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Nathan, becoming a first time buyer is a huge milestone, and we're delighted to hear that Neil and the team helped make the experience feel completely painless.
What stands out from your review is how Neil took the time to understand your circumstances and find a solution that enabled you to secure the home you wanted while ensuring everything remained affordable. That personalised approach and attention to detail are exactly what we strive for.
It's also fantastic to hear that the application moved quickly and that the wider team were able to support you with your life insurance arrangements too, helping make the whole process as straightforward as possible.
Thank you for your kind words and for choosing us. We look forward to supporting you again in the future whenever you need us. - The Mortgage Store Team
Positive experience. Highly recommend.
I’ve had such a positive experience with The Mortgage Store. Marek and Yvonne have made the whole process feel incredibly seamless from start to finish – always responsive, clear and reassuring, and keeping everything moving at pace.
Buying a first home can feel quite daunting, but they’ve made the mortgage process feel straightforward and stress-free. I’m really grateful for all their support and wouldn’t hesitate to recommend them.
26 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Buying your first home should be an exciting journey, and we're so pleased to hear that Marek and Yvonne helped make it feel exactly that.
Knowing that the entire process felt seamless from start to finish is fantastic feedback. Being responsive, offering clear guidance, and keeping everything moving smoothly are exactly the standards we strive for, so it's wonderful to hear that you felt supported and reassured every step of the way.
It's especially rewarding to know that what can often feel like a daunting experience became straightforward and stress free thanks to their support. Marek and Yvonne will be delighted to know how much you appreciated their help.
Thank you for your recommendation and for trusting us with such an important milestone. We wish you every happiness in your new home. - The Mortgage Store Team
Great to deal with
We dealt with Jake and Donna and various other people at the Mortgage Store for our house move over the course of a year. We had many issues with the sale and purchase (nothing to do with the mortgage) and Jake was always available to offer advice and provide adjusted quotes for us within a few hours of e-mailing. We received regular updates during the progress of the mortgage application and overall we were really pleased with everything provided from Jake and the Mortgage store.
21 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Chris, moving home is often a journey full of twists and turns, so it’s fantastic to hear that Jake, Donna, and the team were able to make the mortgage side of things feel straightforward and well supported.
What really stands out from your review is the consistent communication and availability you received throughout the process. Being on hand to offer advice, provide updated quotes quickly, and keep clients informed every step of the way is exactly what we strive for, so it’s wonderful to know this helped during what sounds like a lengthy house move.
Jake and Donna will be delighted to know how much you appreciated their support and responsiveness throughout the year.
Thank you for your kind words and for placing your trust in us. We’re always here whenever you need support. - The Mortgage Store Team
Jake Marshall has been brilliant as…
Jake Marshall has been brilliant as always sorting out my mortgage ready for my house move, he’s down to earth very personable and makes sure you have always got what you need when you need it. Nothing is too much trouble and I just can’t praise or recommend him highly enough. 5 massive stars from me!
17 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Ann, hearing feedback like this is a real pleasure.
We're delighted to know that Jake has once again made your house move and mortgage arrangements feel straightforward and stress free. His down to earth approach, dedication to his clients, and willingness to go the extra mile are exactly what we strive for, so it's wonderful to hear that nothing was ever too much trouble.
Your loyalty, kind words, and glowing recommendation mean a great deal to us. Jake will be thrilled to know how much you value his support and that he's played such an important role in your mortgage journey.
Thank you for your trust and your fantastic 5 star review. We’re always here whenever you need support. - The Mortgage Store Team
Robbie & Yvonne have guided us through the process as FTBs and we're very happy with their support and the outcomes they have achieved for us!
RObbie a=& Yvonne
21 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Aaron, helping first time buyers achieve their home ownership goals is one of the most rewarding parts of what we do.
We’re delighted to hear that Robbie and Yvonne guided you through the process and delivered an outcome you’re so happy with. Buying your first home is a huge milestone, and providing the support, advice, and reassurance needed along the way is exactly what we strive for.
Robbie and Yvonne will be thrilled to know how much you appreciated their help and that they played a part in making your journey a successful one.
Thank you for your kind words and for choosing us. We wish you every happiness in your new home. - The Mortgage Store Team
Your banking approval is welcoming and…
Your banking approval is welcoming and worthwhile.
21 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Olatekan, it’s always encouraging to hear when clients have a positive experience with us.
We're delighted that your mortgage approval process felt welcoming and worthwhile. Helping our clients move forward with confidence and making the journey as smooth as possible is exactly what we aim for.
Thank you for taking the time to share your feedback and for placing your trust in us. We’re always here whenever you need support. - The Mortgage Store Team
I would highly recommend the Mortgage…
I would highly recommend the Mortgage Store, especially Warren Coetzer and charlene Malcolm, for their excellent service throughout my property purchase and mortgage process.
From the very beginning, the whole team was incredibly friendly, professional and helpful. Communication was excellent, with very fast response times and clear explanations whenever I had questions or needed clarification. They made what could have been a stressful process feel much easier and more straightforward. I will definitely use The Mortgage Store for more service.
30 juli 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Feedback like this is exactly what motivates our team every day.
Buying a property can sometimes feel overwhelming, so it’s fantastic to hear that Warren, Charlene, and the wider team helped make the process easier and more straightforward for you. Providing friendly, professional support along with clear communication and quick responses is exactly what we aim for, so it’s wonderful to know this was your experience from start to finish.
What stands out most is hearing that the team helped turn what could have been a stressful journey into a positive one. Warren and Charlene will be delighted to know how much you appreciated their support and guidance throughout.
Thank you for your recommendation and for placing your trust in us. We look forward to supporting you again in the future whenever you need us. - The Mortgage Store Team
The mortgage store was recowmmended two…
The mortgage store was recommended to me and my husband by NGh
From the first conversation to my broker Straurt is was help from the start I flooded him with phone callls and asking questions about my application every question and emails were answered later on James his assistant
was just as helpful as Straurt in the same manner
Thanks Guys and I must say anyone taking out a mortgage call the mortgage store and ask for Straurt and James.
20 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Onyx, recommendations like yours mean a great deal to us.
It’s fantastic to hear that Stuart and James provided such helpful support from your very first conversation. Buying a home often comes with lots of questions, so knowing that every call and email was answered and that you felt supported throughout your application is exactly the experience we strive to deliver.
Stuart and James will be delighted to know how much you appreciated their guidance and responsiveness. Creating a service where clients feel comfortable asking anything and always have someone there to help is something we take great pride in.
Thank you for your kind words, your recommendation, and for choosing us. We’re always here whenever you need support. - The Mortgage Store Team
The Mortgage Store has been my go-to…
The Mortgage Store has been my go-to mortgage broker since 2013, and Sam Jones and the team have been fantastic throughout.
Sam is incredibly professional, proactive and responsive, and always keeps a keen eye on the market to make sure I get the best deal possible. Having worked with him for many years, I really value his expertise, personal approach and willingness to go the extra mile.
He has once again been brilliant in helping me navigate my recent property and mortgage transactions, making what could have been a stressful process feel straightforward.
I wouldn’t hesitate to recommend Sam and The Mortgage Store to anyone looking for a new mortgage or remortgage. They really do make the journey easier!
13 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Abigail, loyalty like yours means the world to us.
Having trusted us since 2013 is something we're incredibly grateful for, and we're delighted to hear that Sam and the team have continued to provide the level of service you've come to rely on over the years. Sam's proactive approach, market knowledge, and commitment to finding the best possible outcome for his clients are exactly what we strive for, so it's wonderful to know this has made such a positive difference to your mortgage journey.
Making potentially stressful property and mortgage transactions feel straightforward is one of the most rewarding parts of what we do, and we're so pleased that Sam's expertise and personal approach continue to give you confidence every step of the way.
Thank you for your continued trust, your recommendation, and your wonderful support over the years. We look forward to being part of your journey for many more years to come. - The Mortgage Store Team
Really happy with all the support I…
Really happy with all the support I have received from Marek and Yvonne throughout my initial mortgage and remortgage journey.
12 augusti 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Abhishek, it’s great to hear that Marek and Yvonne have been by your side throughout both your initial mortgage and your remortgage journey.
Supporting our clients over the long term is something we take great pride in, so it’s wonderful to know that you’ve felt well looked after at every stage. Providing reliable guidance, clear communication, and ongoing support is exactly what we aim for.
Marek and Yvonne will be delighted to know how much you appreciated their help along the way.
Thank you for your kind words and continued trust. We’re always here whenever you need support. - The Mortgage Store Team
We’ve been working with Simon and the…
We’ve been working with Simon and the Mortgage team for coming up to 8 years and they have always been incredibly professional and punctual. We couldn’t ask for a better service and would highly recommend them.
23 juli 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Dipti, building long term relationships with our clients is something we’re incredibly proud of.
It’s wonderful to hear that you’ve been working with Simon and the team for nearly 8 years and that the service has remained consistently professional and reliable throughout. Providing dependable support, clear communication, and a high standard of service year after year is exactly what we aim for.
Your continued trust and recommendation mean a great deal to us. Thank you for your loyalty and for taking the time to share your experience. - The Mortgage Store Team
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