Everyone involved in the process of buying our dream home was exceptional, especially since it wasn’t the easiest house to deal with. Please send thanks to Robbie, Yvonne, Donna, Ryan and Charlotte... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jake Marshall at The Mortgage Store was absolutely brilliant for us. Our buying process ended up dragging quite a long time, and we changed our mind on various things a fair few times, but Jake alwa... Se mer
Företaget har svarat
My partner and I have had a seamless and stress free process with The Mortgage Store. They were extremely attentive and ready to offer up any support needed. We thank The Mortgage Store for helping to... Se mer
I've used the Mortgage Store for the past 5 years and am happy with the service received. Both Sam and James are incredibly helpful and efficient in helping me find the most suitable mortgage to suit... Se mer
Företaget har svarat
Företagsinformation
- Hypoteksmäklare
- också i
- Ekonomisk rådgivning
- Finansmäklare
- Försäkringsmäklare
- Hemförsäkringsbolag
- Livförsäkringsbolag
Skrivet av företaget
At The Mortgage Store, we understand that securing a mortgage is one of the most significant financial decisions you’ll ever make. That's why we are dedicated to making the process smooth, easy, and incredibly quick. Our expert team is here to guide you every step of the way, ensuring that you can focus on what truly matters—transforming your new house into a cherished home. With thousands of different mortgage schemes available across the UK, each tailored to meet diverse circumstances and financial situations, navigating through the options can often feel overwhelming. Whether you’re a first-time buyer, looking to remortgage, or seeking to invest in property, we are here to simplify the experience for you. We take the time to understand your unique needs and circumstances, allowing us to provide personalised advice and recommendations that fit your goals. Our commitment to providing exceptional, 5-star service sets us apart in the industry. We pride ourselves on our ability to match clients with the perfect mortgage deals, saving you valuable time and effort. Let us handle the complexities of mortgage sourcing and negotiations, so you can enjoy the excitement of moving into your new home. Choose The Mortgage Store for professional guidance that prioritises your financial well-being. Together, we’ll turn your homeownership dreams into reality.
Kontaktuppgifter
Fountain Court, 2 Victoria Court, Victoria Street, AL1 3TF, St Albans, Storbritannien
- 0345 306130
- hello@the-mortgagestore.co.uk
- www.the-mortgagestore.co.uk
5,0
Utmärkt
4 tn omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Warren and Charlene were very quick…
Warren and Charlene were very quick with getting my mortgage. Also the service was professional, discussing every detail with me. When Warren was not available Charlene was equally excellent. I never felt frustrated about not reaching them. Great professional and brilliant customer service at its best.
22 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
It’s always rewarding to hear when a client feels they’ve received outstanding service.
We're delighted to know that Warren and Charlene provided such quick, professional support throughout your mortgage journey. Taking the time to explain every detail, being readily available when needed, and ensuring clients always feel supported are exactly the standards we strive for.
It's especially wonderful to hear that you never felt frustrated when trying to get hold of the team and that both Warren and Charlene were there whenever you needed them. Feedback like this means a great deal to us.
Thank you for your kind words and recommendation. We'll be sure to share your feedback with Warren and Charlene. - The Mortgage Store Team
Svar från The Mortgage Store
Billy, reviews don't get much better than this.
Knowing that you'd definitely recommend us is fantastic feedback for the team. We work hard to make the mortgage process as smooth and straightforward as possible, so it's wonderful to hear that you had such a positive experience.
Thank you for taking the time to share your kind words. Your support means a great deal to us. - The Mortgage Store Team
Svar från The Mortgage Store
Many thanks for taking the time to leave us a review.
We're delighted to hear that you found the service quick, efficient, and professional. Providing a smooth experience while keeping things simple and straightforward is exactly what we aim for, so it's wonderful to know we delivered that for you.
Your recommendation is greatly appreciated, and we're grateful for your support. - The Mortgage Store Team
Great experience with the mortgage store!
Great experience with the mortgage store in Nantwich (specifically Louise) and also with the back office (specifically Yvonne). They kept us updated and were extremely helpful. Will definitely use their services again. Best mortgage experience so far.
7 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Maxine, hearing that this was your best mortgage experience so far is fantastic feedback for the team.
We're so pleased that Louise and Yvonne were able to provide the support and communication you were looking for. Keeping our clients updated and making the process as smooth as possible is at the heart of what we do, so it's wonderful to know their help made such a positive impression.
It's especially rewarding to hear that you'd happily use our services again in the future. Louise and Yvonne will be delighted to receive your kind feedback. - The Mortgage Store Team
Really happy with the service and consistent approach
Really happy with the service for the second time. Catherine first helped me secure a mortgage 13 years ago and again has assisted along with Charlene. Really happy with the service also with the referral for the life insurance adviser Dean who took his time explaining all the options to me.
18 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Donna, what a wonderful review to receive.
It’s especially meaningful to hear from someone we've had the pleasure of helping more than once over the years. We're delighted that Catherine and Charlene were able to provide the same consistent support and guidance that you experienced when arranging your mortgage 13 years ago.
It's also fantastic to hear that Dean took the time to explain your life insurance options clearly and thoroughly. Helping our clients feel informed and confident when making important financial decisions is something we care deeply about.
Thank you for your continued trust and for sharing your experience. Your loyalty means a great deal to us, and we’ll be sure to pass your kind words on to Catherine, Charlene, and Dean. - The Mortgage Store Team
Svar från The Mortgage Store
Martin, it's always great to hear from customers who continue to come back to us.
We're delighted to know that you've found the team helpful and the advice valuable enough to use our services regularly. Building long term relationships with our clients is something we take great pride in, so your continued trust means a great deal to us.
Thank you for your loyal support and for taking the time to leave us a review. - The Mortgage Store Team
Excellent service
James and Emma have provided an excellent service so far. Clear and concise instructions. Prompt with answers to any questions. Thank you!
1 september 2026
Svar från The Mortgage Store
Rachel, it's great to hear that James and Emma have made such a positive impression so far.
Clear guidance, prompt communication, and being available to answer questions are all key parts of the service we strive to provide, so it's wonderful to know you've found the process straightforward and well supported.
James and Emma will be delighted to hear your kind feedback. Thank you for taking the time to share your experience. - The Mortgage Store Team
Returning Customer
Dealing with Ms Jo Hannell was absolutely amazing as always, hence my return to The Mortgage Store. The timely admin support received from Danna Clarke was also noteworthy.
9 september 2026
Svar från The Mortgage Store
Mitchell, it's always especially rewarding to hear from returning customers.
We're delighted to know that Jo continues to provide the excellent service you've come to expect and that her support is one of the reasons you chose to come back to us. Building long term relationships with our clients is something we take great pride in, so your continued trust means a great deal.
We're also pleased to hear that Donna's timely admin support helped keep everything running smoothly. We'll be sure to pass your kind words on to both Jo and Donna.
Thank you for taking the time to share your experience and for your continued support. - The Mortgage Store Team
Professional, clear and easy to use
Mark gave us very clear advice and made it easy to understand and navigate our choices. He was quick, professional and handled everything whilst keeping our input to only the essential elements which made it really simple. Would highly recommend.
9 september 2026
Svar från The Mortgage Store
Liam, making the mortgage process clear and easy to navigate is exactly what we strive for, so it's fantastic to hear that Mark delivered that experience for you.
We're delighted to know that his advice was clear, professional, and easy to understand, helping you focus on the important decisions without feeling overwhelmed by the process. Providing straightforward guidance while keeping everything moving efficiently is something we take great pride in.
Thank you for your recommendation and for taking the time to share your experience. Mark will be delighted to read your kind words. - The Mortgage Store Team
Fast, accurate and top rates
Catherine came highly recommended from family and we have been very happy working with her. Very thoughtful advice, fast responses and market-leading rates. The application process was seamless. She helped us secure great rates during a turbulent market, thank you!
1 september 2026
Svar från The Mortgage Store
Recommendations from family are always something we value highly, so it's wonderful to hear that Catherine lived up to the recommendation.
Securing a great rate in a turbulent market requires expert advice and timely action, and we're delighted to know that Catherine's thoughtful guidance, quick responses, and market knowledge helped make the process seamless for you. Providing clear advice and keeping things moving smoothly is exactly what we strive for.
Thank you for taking the time to share your experience. Catherine will be delighted to receive your kind feedback. - The Mortgage Store Team
Ryan has been fantastic from start to…
Ryan has been fantastic from start to finish, ensuring the process has ran seamlessly throughout. Highly recommend.
15 september 2026
Svar från The Mortgage Store
Chelsea, it's fantastic to hear that Ryan delivered such a positive experience from beginning to end.
Keeping the process running smoothly and ensuring clients feel supported throughout is exactly what we aim for, so it's wonderful to know that everything was handled seamlessly for you.
Ryan will be delighted to hear your kind feedback. Thank you for your recommendation and for taking the time to share your experience. - The Mortgage Store Team
Good service from start to finish
14 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Thank you, Paul, for taking the time to leave us a 5-star review.
We're delighted to hear that you received good service from start to finish. Providing a smooth and straightforward experience for our customers is always our goal, so it's great to know we delivered on that for you. - The Mortgage Store Team
Svar från The Mortgage Store
Thank you for taking the time to leave us a review.
It's lovely to hear that you found the service friendly and helpful. Hayley will be delighted to know she made such a positive impression, and we'll make sure your kind words are passed on to her.
We appreciate your feedback and wish you all the best. - The Mortgage Store Team
Jake Marshall from The Mortgage Store - 10/10
Jake Marshall from The Mortgage Store was excellent. Absolutely no nonsense, straight down to the crux of the issue and secured us the best deal possible in complex circumstances. Also great communication. Would highly recommend.
12 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Thank you, Luke, for such a fantastic review.
We're delighted to hear that Jake was able to support you through what sounds like a complex situation and secure a deal that met your needs. Your comments about his straightforward approach, dedication, and communication are greatly appreciated, and we'll be sure to pass your kind words on to him.
Thank you for recommending us, and we wish you all the best for the future. - The Mortgage Store Team
Very helpful 😊
7 september 2026
Svar från The Mortgage Store
Thank you, Klaudiusz, for your 5-star review.
We're glad to hear you found the service very helpful. Feedback like this means a great deal to the team and is always appreciated. - The Mortgage Store Team
100% recommend Jon
Jon made our house buying journey so very easy and stress free. No question asked was silly to him and he was happy to help with anything that we were unsure on. He’s a very lovely and friendly person. 100% recommend, if you want to feel at ease.
27 augusti 2026
Svar från The Mortgage Store
Thank you, Katie, for sharing your experience.
We're so pleased to hear that Jon helped make your house-buying journey feel easy and stress-free. Buying a home can be a daunting process, so it's wonderful to know that his support, reassurance, and willingness to answer every question helped put you at ease.
We'll be sure to pass your lovely comments on to Jon. Thank you for your recommendation. - The Mortgage Store Team
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. Always kept updated with progress.
27 augusti 2026
Svar från The Mortgage Store
Thank you, Ross, for your kind review.
It's great to hear that you found our team knowledgeable and helpful throughout the process. Keeping our customers updated every step of the way is something we take pride in, so we're pleased this made a positive difference to your experience. - The Mortgage Store Team
20 Years of Exceptional Service – The Ultimate Mortgage Expert!
I and my family have used Warren's services for 20 years and cannot recommend him highly enough. He is exceptionally skilled at navigating the complexities of the mortgage market, consistently securing the best rates while offering expert guidance on every transaction. Beyond finding great deals, Warren is always responsive and helpful with any related questions, making what could be a stressful process feel completely seamless. His professionalism and consistency over two decades make him my absolute go to for all mortgage needs.
12 september 2026
Svar från The Mortgage Store
Thank you, Pradip, for such a wonderful review and for placing your trust in Warren over the past 20 years.
It's incredibly rewarding to hear that Warren has consistently been able to support you and your family through your mortgage needs for two decades. Your comments about his expertise, professionalism, responsiveness, and ability to simplify what can often be a complex process are greatly appreciated.
Long-standing relationships like yours mean a great deal to us, and we'll make sure your kind words are shared with Warren. Thank you for your continued recommendation and support. - The Mortgage Store Team
Great service from Michael and Yvonne
Great service from Michael and Yvonne. Application sorted in one day and we were kept up to date almost daily with what is happening with our mortgage application. Thank you!
11 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Thank you for your lovely review, Pavol.
We're thrilled to hear that Michael and Yvonne provided such great service and kept you regularly updated throughout your mortgage application. Clear communication and a smooth process are exactly what we strive for, so it's fantastic to know they delivered on both.
We'll be sure to pass on your kind words to Michael and Yvonne. Thank you again for choosing us, and we wish you every happiness in your new home. - The Mortgage Store Team
Tracy Kavanagh has been fantastic from…
Tracy Kavanagh has been fantastic from start to finish. Getting a mortgage while buying and selling a house can be pretty stressful, but Tracy made the whole process so much easier for us.
She was always there when we had a question, explained things in a way that actually made sense, kept us updated and chased things up when needed. Nothing was ever too much trouble.
What I really liked was that we never felt like just another application. Tracy took the time to understand our situation and genuinely seemed to care about getting us the best outcome.
We wouldn't hesitate to recommend Tracy Kavanagh to anyone looking for a mortgage advisor. She's knowledgeable, approachable and, most importantly, someone you feel you can trust.
Thanks for everything, Tracy. You made a stressful process a lot less stressful.
11 september 2026
Omdöme utan inbjudan
Svar från The Mortgage Store
Thank you for your fantastic review, Sam.
We're delighted to hear about your experience with Tracy. Buying and selling a home at the same time can be incredibly stressful, so it's wonderful to know that Tracy's support, clear communication, and proactive approach helped make the process much easier for you.
Taking the time to understand each client's individual circumstances is something we pride ourselves on, and we're especially pleased to hear that you never felt like just another application. Your comments about Tracy's knowledge, approachability, and dedication to achieving the best outcome mean a great deal.
We'll be sure to pass your kind words on to Tracy. Thank you for your recommendation and for trusting us with your mortgage journey. - The Mortgage Store Team
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