It was ok, nothing exceptional and the balls were in terrible condition with lots and lots of chunks and bits missing. The place was boiling hot and it was only when we were leaving when we noticed th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not having been bowling for some years we took our 2 grandchildren. We booked on-line which was very easy and the cost very reasonable.. We had a good time although our bowling was a bit erratic as m... Se mer
Företaget har svarat
A great night which was excellent value for money. From the bowling to the food, to the arcade games and the pool tables… kept the whole family engaged and entertained all evening long
Företaget har svarat
Arrived early, plenty of parking, although remember to follow the exit signs around the side to get out afterwards or you might end up in Aldi again. Great entrance, clean and buzzing. Friendly helpf... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktuppgifter
Gloster Road, Martlesham Heath, Ipswich, Suffolk, IP5 3RJ, Ipswich, Storbritannien
- 0333 034 6100
3,9
Bra
91 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good game but place needs a refurb
The whole place was untidy and not being cleared of food drinks etc
The toilets are really getting very bad now.
19 februari 2026
Svar från Tenpin - Ipswich
Hello Elizabeth,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and are sorry that the cleanliness of our facilities did not meet your expectations. We'll address these issues to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
No Strikes, No Worries
Very enjoyable afternoon with the family. Not just tenpin bowling, but plenty of other activities on a rainy Friday afternoon
20 februari 2026
Svar från Tenpin - Ipswich
Hi David, thank you for leaving Tenpin Ipswich an awesome 5* rating. We are so pleased to hear you and your family had a great time with us on a rainy day and we hope to welcome you all back soon! Best wishes - Kaylee
So many lanes out for service
So many lanes out for service, breakdowns happening on a regular basis. Staff are very helpful. But it seems Tenpin Ltd want a 100% profit with no monies left for upgrading. Machinery on its last legs.
12 februari 2026
Omdöme utan inbjudan
Svar från Tenpin - Ipswich
Hi there, thank you for taking the time to review Tenpin Ipswich! We're glad that our team provided a helpful service, but are sorry to hear that there has been technical issues with the lanes. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
had a great time but I think it was…
had a great time but I think it was very expensive.
16 februari 2026
Svar från Tenpin - Ipswich
Hi Carolyn, thank you for rating Tenpin Ipswich 3*! We're glad that you had a great time, but we are sorry to hear that you found the pricing expensive. We have some great deals on different days of the week which can be found here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide
The service was good but for an hours…
The service was good but for an hours bowling, we had lots of problems. Pins not going up and down, freezing, we had to change lane. It was not the experience we were hoping for.
16 februari 2026
Svar från Tenpin - Ipswich
Hi there
We appreciate you taking the time to share your experience. We're sorry to hear about the issues you encountered with the lanes during your bowling session. We'll look into this to ensure a better experience for everyone. Hope to see you back soon. Best wishes - Clare
Half Term treat
Busy as half term but booked in fairly quickly and directed to our lane by nice staff. Good fun for a hour. Pizza again quite anemic but kids are it.
16 februari 2026
Svar från Tenpin - Ipswich
Hi Em,
Thank you for your 4* review at Tenpin Ipswich! We are delighted you've had such a great time whilst on your recent visit to us. It's great to to hear you found the staff so friendly and helpful. We look forward to welcoming you back again very soon for a 5* experience. Best wishes- Steph
Svar från Tenpin - Ipswich
Hello, thank you very much for the amazing 5* review of Tenpin Ipswich! We are thrilled you had such a fun visit and we can't wait to see you again soon! Best wishes - Mel
Food was terrible.
14 februari 2026
Svar från Tenpin - Ipswich
Hello Clifford,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We are sorry to hear that you did not enjoy the food. We hope that the next visit is a 5 star experience. All the best ~ Laura
Svar från Tenpin - Ipswich
Hello Rosie,
Thank you for taking the time to rate Tenpin Ipswich 3 stars. We appreciate your feedback and regret that the food's quality and temperature did not meet expectations. We hope that the rest of your visit is an enjoyable one. All the best ~ Laura
Svar från Tenpin - Ipswich
Hi Kris, thank you for the wonderful 5* review for Tenpin Ipswich! We're so pleased that you enjoy bowling and pool during your visits, and we hope to welcome you back again soon! Best wishes - Adelaide
Great experience from workers and just…
Great experience from workers and just a good atmosphere to be in, will definitely recommend and will definitely be coming back again
3 februari 2026
Svar från Tenpin - Ipswich
Hi Lauren, what a brilliant 5* review of Tenpin Ipswich! We are so pleased you had a great time, enjoyed the atmosphere and will definitely be back and we cannot wait to see you again soon! Best wishes - Mel
Svar från Tenpin - Ipswich
Hi Alesha, thank you for the review of Tenpin Ipswich! We are sorry to hear that your recent visit was not up to our usual high standard and we appreciate the time taken to let us know! We will be sure to pass your feedback on and in the meantime, we hope you will still visit us again in the future! Best wishes - Mel
The lane we were on broke down
The lane we were on broke down. Then the lane we were moved on to broke down repeatedly.
Generally the bowling alley is run-down.
We won't be back.
31 januari 2026
Svar från Tenpin - Ipswich
Hi Richie, thank you for taking the time to leave a review of Tenpin Ipswich. We are sorry to hear about the issues you were faced with during your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review-Ipswich'. Please include as much detail as possible. We do hope to see you back again in the future, for a much better experience.
Take care,
Kirsty
Staff could be more animated and…
Staff could be more animated and welcome. It felt like we were a bit of an inconvenience to them.
25 januari 2026
Svar från Tenpin - Ipswich
Hi Chris, thank you for taking the time to review Tenpin Ipswich! We're sorry to hear that there had been issues with the service. We really appreciate your feedback and will ensure this is passed on. We hope to see you again soon! Best wishes - Adelaide
Svar från Tenpin - Ipswich
Hi Chrissie, thank you for the brilliant 5* visit of Tenpin Ipswich! We are so pleased you had such a fun time and we really hope to welcome you back again for another 5* experience! Best wishes- Mel
Great place
Took our daughter for the first time for her first experience bowling. Food was good, and she loved it. We will be going back again!
25 januari 2026
Svar från Tenpin - Ipswich
Hi Jodie! Thank you for leaving Tenpin Ipswich a lovely 5* rating. We're glad you enjoyed your experience and that your daughter had a wonderful first time bowling! We appreciate you taking the time to share your feedback, and we look forward to seeing you again in the future! Best wishes - Rosie
Bowling was good but food was…
Bowling was good but food was terrible!! Stay clear of food is my advice
24 januari 2026
Svar från Tenpin - Ipswich
Hello
Thanks for taking the time to leave a review for Tenpin Ipswich. We appreciate your feedback and are sorry to hear that the food was not satisfactory. We'll address this to improve our food quality. Hope to see you again for some more bowling fun. Best wishes - Clare
Good activity for teenagers
My daughter and her teenage friends really enjoyed their time bowling. The staff were friendly and helpful and it’s an affordable activity for the children to do. Plenty of free parking. Would definitely recommend.
17 januari 2026
Svar från Tenpin - Ipswich
Hi Elizabeth, thank you for leaving Tenpin Ipswich a fantastic 5* rating. We are so pleased to hear your daughter and her friends enjoyed their visit to us and that our staff had a positive impact on their visit. We hope to welcome you and them back again soon for more fun! Best wishes - Kaylee
Lovely evening out
Lovely evening out, only issue was they advertise brewdog on tap in the menu but only sell it in cans for the same price as a pint
17 januari 2026
Svar från Tenpin - Ipswich
Hi there,
Thank you for your lovely 4* review at Tenpin Ipswich! It's great to see you've had such a lovely evening on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Svar från Tenpin - Ipswich
Hi
We're so glad the children had a great time! Thank you for letting us know about their enjoyment; we appreciate it. Best wishes - Clare
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