Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We booked online as a team specifically so we could compete against each other. Unfortunately, we had to wait a long time for lanes to become available, and when lanes were eventually assigned, our gr... Se mer
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The staff were very helpful. Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was t... Se mer
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me and my partner had an absolutely brilliant time using the arcade, playing pool and having a few cheeky drinks. but a special mention to a member of the team autumn, she was amazing! quick and frien... Se mer
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Företagsinformation
Skrivet av företaget
Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.
Kontaktuppgifter
Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, Storbritannien
- 0333 034 6100
4,3
Utmärkt
153 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
it was so much fun
I took my daughter and some family for a game for my daughters birthday and it was great, we had a little trouble with the bowling pins once but it was soon resolved Quickly. it was a great time and we had so much fun, Ruby i think her name was, was lovely
20 maj 2026
Svar från Tenpin - Dudley
Hi Ellie, thank you for rating Tenpin Dudley 5*! We're sorry to hear that there had been issues with the bowling pins at the lanes, but pleased to hear that staff were able to quickly resolve the issues for you. We're so happy to hear that you all had a fun time! We will be sure to pass your comments on. We hope to see you again soon! Best wishes, Jade
Staff were polite
Staff were polite, location was clean and maintained and the booking process was easy to understand. Only drawback of the venue was that some of the bowling balls needed to be replaced because they had deep cuts making it harder to get the ball where you want to go.
20 maj 2026
Svar från Tenpin - Dudley
Hi Cole, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're so glad you enjoyed your visit and found our staff polite and the location clean. We appreciate your feedback regarding the bowling balls and will certainly look into replacing those with deep cuts. We hope to welcome you back soon! Best wishes - Rosie
Booked on line
Booked on line, quick and easy. Very friendly and helpful staff. Not rushed to finish our session.
15 maj 2026
Svar från Tenpin - Dudley
Hello Caroline, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in Dudley and found our team great too! We do hope to see you again soon. Best Wishes - Kimberley
Svar från Tenpin - Dudley
Hi John, thank you for rating Tenpin Dudley 5*! We're so glad your son had a good experience. We hope to welcome you again soon for hopefully another 5* experience! Best wishes, Jade
Svar från Tenpin - Dudley
Hi Ryan, thank you for rating Tenpin Dudley 5*! We appreciate this lovely comment and hope to see you again soon. Best wishes, Jade
Happy days
Staff were great again. The place was really tidy to say how busy it was. We come about 3 time a month and never had a bad time. Thanks aging and we will see you again soon.
13 maj 2026
Svar från Tenpin - Dudley
Hi Leighton, thank you for the 5* review for Tenpin Dudley! We're so pleased to hear that you had a great visit and that you enjoyed the venue and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Svar från Tenpin - Dudley
Hello Tom.
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're happy to hear that you found our place nice and quiet, and that you enjoyed our great Tuesday price. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great price on 50% Tuesdays
Great price on 50% Tuesdays, makes a night out really affordable. the refurb looks great and we really enjoyed our games.
13 maj 2026
Svar från Tenpin - Dudley
Hello Customer 9,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're happy you found great value with our Tuesday offer and enjoyed the updated look and your games. Thank you for your excellent rating and we look forward to welcoming you back again soon. All the best ~ Laura
Amazing bowling offers
6 maj 2026
Svar från Tenpin - Dudley
Hi Anujya, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're delighted to hear that you find we have great offers available and we greatly appreciate you leaving us this kind feedback. We can't wait to see you again in the future! Best wishes - Rosie
The bowling was fine
The bowling was fine, but we think the karaoke that we booked for the same day was somewhat overpriced, so we won't be doing that again, staff were great though.
6 maj 2026
Svar från Tenpin - Dudley
Hi Tariq, thank you for rating Tenpin Dudley 4*! We really appreciate this feedback and will be sure to pass the comments on. We hope to see you again soon. Best wishes, Jade
Treat for grandchildren
Took my two grandchildren last Sunday. I didnt know how to set anything up but a really helpful member of staff came and did it for us. We had the barriers up to help all of us and had a great time. Will return.
3 maj 2026
Svar från Tenpin - Dudley
Hi Christine, thank you for taking the time to leave a lovely 5* review of Tenpin Dudley! We are really happy to see you had the best time with your grandchildren and were helped by one of our fab team members and we hope to welcome you back again soon! Best wishes - Mel
Svar från Tenpin - Dudley
Hi David, what an amazing 5* review of Tenpin Dudley! We are so pleased to see you had a great time and we can't wait to see you again soon! Best wishes - Mel
Svar från Tenpin - Dudley
Hello Nicola,
Thank you for taking the time to rate Tenpin Dudley 4 stars. We're happy you had a good day celebrating your granddaughter's 8th birthday! Thank you for sharing your experience with us. We hope that your next visit is a 5 star experience. All the best ~ Laura
Brilliant night the bowling machine was…
Brilliant night the bowling machine was easy to use and all the staff was friendly would highly recommend
6 maj 2026
Svar från Tenpin - Dudley
Hi Robert, thanks for leaving a rating and review for Tenpin Dudley!
We appreciate your 5-star rating! We're happy you had a brilliant night and found the bowling machine easy to use. It's great to hear our team was friendly. We look forward to seeing you again soon! Best wishes - Rosie
Staff were friendly
Staff were friendly, helpful and informative. The atmosphere was great, but the food was dreadful. Hosted a kids birthday party in the soft play and not one kid ate their food, it was cold, dry and tasteless.
3 maj 2026
Svar från Tenpin - Dudley
Hello Kim Swinnerton,
Thank you for taking the time to rate Tenpin Dudley 4 stars. We appreciate your feedback. We're glad that you found our staff friendly and the atmosphere great. We're sorry to hear the food at the kids' birthday party was not up to standard and will review this. All the best ~ Laura
Svar från Tenpin - Dudley
Hello Adam,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We appreciate your fantastic feedback! It's great to hear that you found our staff friendly and the venue spotless, with a brilliant choice of activities. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
There weren’t enough balls for the…
There weren’t enough balls for the tenpin. After 10 mins of requesting I received only 2 balls.
3/4 in total and accepted green one all were heavy balls and children were aged 8-12 who were playing.
Than I ordered nacho’s, the food did not come even after waiting went to the tills and asked they said coming. But 5 mins later it did not come. Then a staff member came to check for the receipt. I show them the apple pay receipt paid £8.95 for nachos. In total after 25 mins nachos arrived.
This is genuine review.
6 maj 2026
Svar från Tenpin - Dudley
Hello Kamaljit,
Thank you for taking the time to rate Tenpin Dudley 2 stars. We appreciate you taking the time to share your experience. We're sorry the bowling ball selection was limited and the nachos took longer than expected. We will review this with our team to improve our service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Brilliant experience
I had an issue using my 2 4 1 online so went in and the lovely Autumn said she couldn't put this through and to call customer services. She was so sympathetic and lovely. Just before I got there the customers in front were so rude and literally threw the money at her. They were short and just walked away without any communication. Someone from that party just walked up to her and threw her the remaining money. She handled it like a pro and smiled through it. Anyway,I called customer services and the lady on the phone sorted out my issue instantly and booked me in for bowling with my children straight away. Autumn at the till signed us in and off we went to play.
1 april 2026
Svar från Tenpin - Dudley
Hi Tina, thank you for the lovely 5* review for Tenpin Dudley! We're so pleased to hear that you had a brilliant experience, that our team were able to assist you with your booking and that you enjoyed the customer service from Autumn. We will be sure to pass on your kind feedback, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Booked with Burger meal with my Bowlinh…
Booked with Burger meal with my Bowlinh game but they said they had problem and no burgers available so they gave us very small, well tiny pizza you could ever imagine so wasn’t happy as no other alternative option was given!
21 april 2026
Svar från Tenpin - Dudley
Hi Harpreet, thank you for taking the time to review Tenpin Dudley. We're sorry for any disappointment caused with the food on your recent visit. We will be sure to pass this feedback on and do hope you will give us another chance and visit us again. Best wishes, Jade
To little staff
To little staff, had to wait to book in and get served at the bar, only one person doing both as far as I could see. Ladies toilets smelt awful, urine and toilet paper all over the floor, no soap in dispenser.
25 mars 2026
Svar från Tenpin - Dudley
Hi Angela, thank you for leaving a review of Tenpin Dudley! We are very sorry to hear there was a long wait at the bar on your recent visit and that the female toilets were not up to our usual high standard! We will be certain to pass your feedback on to ensure future improvements and we do hope you will still consider visiting us in the future! Best wishes - Mel
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