Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... Se mer
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We booked online as a team specifically so we could compete against each other. Unfortunately, we had to wait a long time for lanes to become available, and when lanes were eventually assigned, our gr... Se mer
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The staff were very helpful. Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was t... Se mer
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me and my partner had an absolutely brilliant time using the arcade, playing pool and having a few cheeky drinks. but a special mention to a member of the team autumn, she was amazing! quick and frien... Se mer
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Företagsinformation
Skrivet av företaget
Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.
Kontaktuppgifter
Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, Storbritannien
- 0333 034 6100
4,3
Utmärkt
153 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Great Experience
Had a really good experience bowling here and always do whenever I go. No complaints!
7 juli 2026
Svar från Tenpin - Dudley
Hi Joshua, thank you for leaving a 5* review of Tenpin Dudley! This is wonderful news and we can't wait to welcome you back again soon! Best wishes-Leila
Svar från Tenpin - Dudley
Hi Narinder
Thank you for your lovely 4-star rating! We are so pleased to hear that you had lots of fun and enjoyed your family game with us. We hope to see you again soon! Best wishes - Clare
It was so warm in there that we was all…
It was so warm in there that we was all sweating no air conditioning didn’t enjoy it
20 augusti 2026
Svar från Tenpin - Dudley
Hi Mazhar, thank you for leaving a review of Tenpin Dudley. We are very sorry to hear about the issues you experienced regarding the temperature inside the venue on your recent visit. We will make sure that the relevant team is made aware for future improvements to be made. Nevertheless, we hope that you will consider visiting us again soon on a cooler day. Best wishes-Leila
The service received didn’t match the purpose of the booking
We booked online as a team specifically so we could compete against each other. Unfortunately, we had to wait a long time for lanes to become available, and when lanes were eventually assigned, our group was split across lanes that were far apart. This defeated the purpose of our booking, as we were unable to compete together as planned. We were disappointed that the booking could not be accommodated in a way that allowed our group to enjoy the experience we had booked
18 augusti 2026
Svar från Tenpin - Dudley
Hi there, thank you for leaving a 3* review of Tenpin Dudley. We are very sorry to hear that your recent experience did not meet your expectations and we do apologise regarding the long wait time for the lanes to become available. Please note that your actual bowling lanes are assigned upon check-in and during busy periods it may not always be possible for separate lanes to be next to each other. Nevertheless, we hope you will consider visiting us again on a separate occasion at some point in the near future. Best wishes-Leila
I enjoyed bowling and a game of air…
I enjoyed bowling and a game of air hockey. I need to come back more often.
20 augusti 2026
Svar från Tenpin - Dudley
Hi Beverley!
Thank you for your lovely 5* review at Tenpin Dudley! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Olivia was very professional and…
Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best she had ever had. The kids enjoyed their nuggets and burger. They thought the pizza was exceptional.
16 augusti 2026
Svar från Tenpin - Dudley
Hi there, thank you for your 5* review of Tenpin Dudley! We're so glad to hear such kind and amazing feedback and it seems that we ticked every box which is wonderful to hear. See you again soon! Best wishes-Leila
Svar från Tenpin - Dudley
Hello there, Thank you for taking your time to leave us a 4* review for our Tenpin in Dudley. We are pleased to hear that you had fun and managed to add on an additional activity! We would love to hear how we could gain that final star from you. Many Thanks - Kimberley
Easy to book and had a fab experience…
Easy to book and had a fab experience when we were there
12 augusti 2026
Svar från Tenpin - Dudley
Hello Anna, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley
Great staff with lovely customer service
12 augusti 2026
Svar från Tenpin - Dudley
Hello Samantha, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found our team great in our Tenpin in Dudley. We will pass your feedback on. We do hope to see you again soon. Many Thanks - Kimberley
Family fun
We were very happy with bowling, good competitive family fun. Staff were friendly and the food is good too. Will definitely come back.
27 maj 2026
Svar från Tenpin - Dudley
Hello, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed our facilities. We can't wait to see you again soon for some more family fun. Many Thanks - Kimberley
Great family visit!
Had a lot of fun with our two young grandchildren, booked two games for an 11.30am start, a very relaxed atmosphere, friendly and helpful staff 👍
7 augusti 2026
Svar från Tenpin - Dudley
Hello SG,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We're so pleased to hear that you and your grandchildren had a lot of fun and enjoyed the relaxed atmosphere. We're delighted that you found our staff friendly and helpful. We hope to see you all again soon! All the best ~ Laura
Svar från Tenpin - Dudley
Hello UOP,
Thank you for taking the time to rate Tenpin Dudley 5 stars. We are delighted to hear that the vibes were good and that you enjoyed the food. We look forward to welcoming you back again soon. All the best ~ Laura
it was really good
it was really good, good quality of sound. but we need more song options and lower the music abit lower so we can hear ourself sing, but overall it was a great experience and i would do it again. thank you for the fun vibes.
12 augusti 2026
Svar från Tenpin - Dudley
Hello Niamh,
Thank you for taking the time to rate Tenpin Dudley 4 stars. We're so glad you enjoyed the sound quality and had a great experience! We appreciate your feedback regarding more song options and adjusting the music volume for singing. We'll definitely consider these suggestions to enhance our offerings. We hope to see you again soon! All the best ~ Laura
Svar från Tenpin - Dudley
Hi Nick, thank you for your 5-star review of Tenpin Dudley! We're so happy to hear you enjoyed your time bowling and in the arcade and we hope to see you again soon! Best wishes - Mel
Better queueing system to many…
Better queueing system to many customers waiting in different positions to get service.
Customer service could be better from staff members
6 augusti 2026
Svar från Tenpin - Dudley
Hello Anthony
We appreciate you sharing your feedback regarding our queuing system and staff interactions. We are actively reviewing our processes to improve efficiency and enhance our customer service. We hope to see you soon for a better experience. Best wishes - Clare
Svar från Tenpin - Dudley
Hi Chandra, thank you for the lovely 5* rating of Tenpin Dudley. We are so glad you found our services simple to use and enjoyed our clean environment. We look forward to your next visit!
Take care,
Kirsty
We had a right laugh
We had a right laugh, although I came last most of the time and my daughter was better than me. She put the sides up for me in the end to help, which was really kind.
6 augusti 2026
Svar från Tenpin - Dudley
Hi Sam
Thank you for taking the time to leave this wonderful 5-star review! We're so glad to hear you had such a fun time, even if your daughter had the upper hand. It sounds like a lovely family outing, and we hope to see you both again soon for more laughs! Best wishes - Clare
Great time
Booked this to get family together for my birthday, booking was easy and check-in was quick, lane was clean with plenty of balls. Table service was quick and a good time was had by all.
6 augusti 2026
Svar från Tenpin - Dudley
Hi Steve, thank you for the 5* rating of Tenpin Dudley. We are so happy to hear that your birthday celebration with your family was a success. It's great that you found the booking and check-in easy, and that you enjoyed the clean lane and quick table service. We hope to welcome you back again soon for more fun!
Take care,
Kirsty
Took my daughter and her friend for the…
Took my daughter and her friend for the bowling & food combo. The staff were friendly and they had a great time.
4 augusti 2026
Svar från Tenpin - Dudley
Hi Marion, thank you for the 5* rating of Tenpin Dudley. We're so happy to hear that your daughter and her friend had a great time with the bowling and food combo, and that our staff were friendly. We hope to see you all again soon!
Take care,
Kirsty
The staff were very helpful.
The staff were very helpful.
Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was too scared to go back in and she asked if we would like to do bowling instead. Then she asked which lane we would prefer out of the 2 quietest lanes. She was very considerate and my niece ended up having a lovely time. This was the Dudley location.
29 juli 2026
Svar från Tenpin - Dudley
Hi Kizal, thank you for the amazing 5* rating and review of Tenpin Dudley. We're so pleased to hear that our team at the Dudley location was able to turn a challenging moment into a positive and enjoyable experience for your niece. It's fantastic to know she had a lovely time in the end. We do hope to see you again!
Take care,
Kirsty
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