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Tenpin - Cambridge Omdömen 

206
TrustScore 3.5 av 5

3,6

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Se mer

Betygsatt 4 av 5 stjärnor

Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes. Otherwise it's a good trip out and usually... Se mer

Betygsatt 5 av 5 stjärnor

Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Se mer

Företaget har svarat


Företagsinformation

  1. Bowlinghall
  2. Bar
  3. Escape room-center
  4. Arena för laserspel
  5. Fritidscenter
  6. Spelhall

Skrivet av företaget

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Kontaktuppgifter

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Storbritannien

  • 0333 034 6100

3,6

Medel

TrustScore 3.5 av 5

206 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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3,6

Alla omdömen

(206)

10 897 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

It was a wonderful experience working…

It was a wonderful experience with children in a very warm and family-friendly atmosphere.

22 mars 2026
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Svar från Tenpin - Cambridge

Hi Deepa, thank you for the excellent 5* rating! It's lovely to hear that you had a great experience with your family, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Betygsatt 4 av 5 stjärnor

Great bowing, very long wait for the food.

Bowing experience was as expected.
Barriers broken, did mention to the staff and they said it’s been like to for months.
Service was good, yet the food took absolutely ages and for food that simply goes in the fat fryer, an hour was too long. For bowling, yes it’s good, maybe pass on ordering food.

15 mars 2026
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Svar från Tenpin - Cambridge

Hi Alexander, thank you for the 4* review for Tenpin Cambridge! We're glad that you enjoyed the bowling but are sorry to hear that there had been issues with the bumpers and that there was a long wait time for the food to arrive. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide

Betygsatt 3 av 5 stjärnor

The bowling itself

The bowling itself, great fun. The boys loved the arcade too. The only downside was the boy/gents toilet was just a disgrace. With such a high volume of guests including children they need hourly checks. This will obviously increase the price of bowling.

14 mars 2026
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Svar från Tenpin - Cambridge

Hi there
We're glad the boys enjoyed bowling and the arcade. We appreciate your feedback regarding the gents toilets condition. We will address this with our team to ensure more frequent checks are conducted. Best wishes - Clare

Betygsatt 3 av 5 stjärnor

Music way too loud

Very clean, fast drinks. But music was way too loud! We had to keep shouting at each other, gave up talking, even about the game. Bowling used to be a lovely sociable night out...now its a night club.

15 mars 2026
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Svar från Tenpin - Cambridge

We appreciate your feedback. We're glad you found our venue clean and the drinks fast. We're sorry the music's volume impacted your enjoyment; we'll be sure to review this to improve the atmosphere. Best wishes - Clare

Betygsatt 5 av 5 stjärnor

Staff were very helpful

Staff were very helpful. My son enjoyed celebrating his birthday with his friends there. Thank you!

8 mars 2026
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Svar från Tenpin - Cambridge

Hi Rowena, thank you for the lovely 5* review! We're so pleased to hear that you had a great birthday celebration for your son and we will be sure to pass on your kind feedback to our team. We hope to see you back again soon! Best wishes - Adelaide

Betygsatt 4 av 5 stjärnor

Bowling was good the food was awful

Bowling was good the food was awful

8 mars 2026
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Svar från Tenpin - Cambridge

Hi Colin, thank you for the 4* review of Tenpin Cambridge! We are really pleased to see you had a fab time bowling but we are sorry to hear that your food was not served at our usual high standard! Please be assured your feedback will be sent back to the team so that improvements can be made and we do hope you will still consider visiting us in the future! Best wishes - Mel

Betygsatt 4 av 5 stjärnor

Fun bowling experience

We always enjoy bowling here as a family. The place is vibrant and the bowling is always a fun experience, though we find it can be difficult sometimes to find a ball of the right weight for all members of the group. It’s never a huge problem and is probably because the place is always busy. Parking is available at the multistorey close by and there are some lovely restaurants in the leisure park. Staff are occasionally a little slow to serve at the bar but they try hard and it seems to be an under-staffing problem at times. Having the pool tables and arcades is a great addition and makes a really fun day out. The arcades are now all cashless which makes things simpler.

1 mars 2026
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Svar från Tenpin - Cambridge

Hello there, thanks for your 4* review. We value your feedback and are thrilled that you find it to be a fun experience and enjoy our facilities. We appreciate your comments on the staff. We're always improving our service, so we'll pass this onto the team to ensure we do better next time. Best wishes, Jade

Betygsatt 3 av 5 stjärnor

Bowling

Bowling in general was brilliant but service from staff was slow and took a long time for just getting drinks, we waited over 40mins for our preorder drinks

26 februari 2026
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Svar från Tenpin - Cambridge

Hi, thank you for taking the time to leave a review of Tenpin Cambridge. We are pleased to hear you had a fun time bowling, despite waiting longer than usual for drinks. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements.
Take care,
Kirsty

Betygsatt 5 av 5 stjärnor

We had a lot of fun

We had a lot of fun, the staff were great , no downside!!!

1 mars 2026
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Svar från Tenpin - Cambridge

Hi Christopher, thank you so much for the 5* rating of Tenpin Cambridge. We are thrilled to hear that you had a fun time and enjoyed your visit. Hope to see you back soon.
Take care,
Kirsty

Betygsatt 5 av 5 stjärnor

Ten out of Tenpin

Wonderful staff, great service, excellent experience had by my daughter and me. Have been loads of times before and will visit again soon.

20 februari 2026
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Svar från Tenpin - Cambridge

Hi Jamie
We're happy to hear that you and your daughter had such an excellent experience with our wonderful staff and great service. We appreciate your continued visits and look forward to welcoming you back again soon! Best wishes - Clare

Betygsatt 1 av 5 stjärnor

Bowling alley is looking so untidy and…

Bowling alley is looking so untidy and staff look like they have just dragged themselves out of bed!
Couldn’t get bowling screen to work when arrived so had to go and find someone.
Then decided to play on arcades as we left and paid to use some of the games but they didn’t work, tried to get money back but kept being pushed from pillar to post and gave up in the end.
Expensive bowling alley frankly which doesn’t have anything going for it that warrants that price other than it’s the only one in Cambridge!!!
Shame as we went for our daughters birthday so kind of spoilt her day.

22 februari 2026
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Svar från Tenpin - Cambridge

We appreciate you taking the time to share your experience. We're sorry to hear that the alley's condition and service impacted your daughter's birthday. If you would like to discuss your visit, please send an email to customer.feedback@tenpin.co.uk. Please use the subject "Review - Cambridge" and provide a few details. We can then reach out to you directly, Best wishes - Clare

Betygsatt 4 av 5 stjärnor

Almost 5 stars

This would have been 5 stars if it hadn't taken nearly 20 minutes - and 2 people from separate lanes reporting the problem - to unblock the balls at the pin end on the lanes

25 februari 2026
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Svar från Tenpin - Cambridge

Hello. We appreciate you bringing the pin-end issues to our attention. We're sorry the delays impacted your experience and that it took so long to resolve. We'll investigate this to prevent future occurrences. Thanks for your feedback. We do hope to see you again soon. Many Thanks - Kimberley

Betygsatt 5 av 5 stjärnor

Staff were extremely helpful

Staff were extremely helpful & friendly, place was clean the only downside is the bowling lanes could do with clearing empty glasses and food waste a bit more often.

20 februari 2026
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Svar från Tenpin - Cambridge

Hi there, thank you for leaving Tenpin Cambridge an excellent 5* rating. We are so pleased to hear our staff had a positive impact on your visit! We appreciate the feedback regarding the cleaning of the bowling lanes and will ensure this is passed on. We look forward to welcoming you again soon! Best wishes - Kaylee

Betygsatt 4 av 5 stjärnor

We had a great time playing pool and…

We had a great time playing pool and then a game of bowling.
Only downside was that the floors and tables were very messy.
A few of the pool cues were broken and there was only one chalk.
Bowling was fun.

21 februari 2026
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Svar från Tenpin - Cambridge

Hi there, thank you for leaving Tenpin Cambridge a great 4* rating. We are so pleased to hear you enjoyed your bowling and pool games. We appreciate the feedback regarding the cleanliness of the venue and the availability of the chalk/pool cues. We will ensure this is passed on to the team for future improvements. We look forward to welcoming you back again soon! Best wishes - Kaylee

Betygsatt 1 av 5 stjärnor

Lane was not ready had to wait 20 min…

Lane was not ready had to wait 20 min to be given after our booked time then had our lane turned off with two frames left each we booked for 5 people and got told we only would get 30 min on the lane as they was busy that’s a joke you can not complete your game in that time or enjoy your experience completely ruined our evening out

22 februari 2026
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Svar från Tenpin - Cambridge

Hi Chris, thank you for leaving a rating and review for Tenpin Cambridge. We appreciate you sharing your experience and we're sorry your lane wasn't ready and that your game was cut short. We'll pass your feedback on to the relevant teams to review. Please feel free to pop an email over to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' and include the details of your visit should you wish to discuss this further. We hope you'll give us another chance in the future to welcome you back for a much better experience! Best wishes - Rosie

Betygsatt 5 av 5 stjärnor

Granddaughters and friends had a great time.

We were given two adjacent lanes.

20 februari 2026
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Svar från Tenpin - Cambridge

Hello Philip,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are delighted that you were given two adjacent lanes and that your granddaughter and her friend had a wonderful time. We look forward to welcoming you back again soon for another 5 Star experience. All the best ~ Laura

Betygsatt 3 av 5 stjärnor

The pizza was over cooked and chips order incorrect

The pizza was over cooked. I ordered cheesy chips and got normal chips. I didn’t query this at the time as we only had the lane for an hour and when going up to the bar / check in there usually is a long queue which would have used up our bowling time. There also was a shortage of the lighter balls which seem silly as it was half term and almost every lane was being used by children.

19 februari 2026
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Svar från Tenpin - Cambridge

Hello CalCat,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We appreciate you taking the time to share your experience. We're sorry the pizza was overcooked and you received the wrong chips. We'll look into the ball shortage and long queues to improve our service during busy periods. We hope your next visit is the 5 stars we wish to give all our customers. All the best ~ Laura

Betygsatt 1 av 5 stjärnor

Food was absolutely appalling

Food was absolutely appalling! And for and hour you only get one and a half games not 2

20 februari 2026
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Svar från Tenpin - Cambridge

Hello Lacie,
Thank you for taking the time to rate Tenpin Chichester 1 stars. We appreciate your feedback and are sorry the food was not good and you felt the games were short. All the best ~ Laura

Betygsatt 5 av 5 stjärnor

Family outing to bowling

Family outing to bowling - we had a lovely time - so easy to book and everyone was so friendly - children loved the food

19 februari 2026
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Svar från Tenpin - Cambridge

Hello Patricia,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We're happy to hear that you had a lovely family bowling outing! It's great that booking was easy and our team was friendly. We appreciate your feedback and hope to see you again soon! All the best ~ Laura

Betygsatt 5 av 5 stjärnor

Never have an issue when going to…

Never have an issue when going to tenpin, it's a weekly trip for me and my partner we always have a blast and the staff are lovely.

19 februari 2026
Logotyp för Tenpin - Cambridge

Svar från Tenpin - Cambridge

Hi Zak
We're happy to hear that you and your partner consistently have a blast during your weekly visits! It's great to know our staff's friendliness enhances your experience. Thank you for your positive feedback. Best wishes - Clare

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