The guy on customer service was not the happiest said I had booked gave my name he just said lane 3,it was our fist time visiting so I just said do I just over there he replied with a blunt yes. Eas... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
4 of us went bowling to Tenpin and we had a good time, but with one issue. The good: - on arrival we were first told we will have to wait longer than expected for our lane. However, another... Se mer
Företaget har svarat
Great spot for fun! Tenpin is an amazing place for entertaining friends and family. The food and drink prices are absolutely perfect and very wallet-friendly.
Företaget har svarat
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Kontaktuppgifter
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Storbritannien
- 0333 034 6100
3,6
Medel
166 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My daughter had the best day ever
My daughter had the best day ever! Staff were very kind and helpful. All very well organised.
Thank you so much 😊
7 juli 2026
Svar från Tenpin - Cambridge
Hello PR,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy to hear your daughter had the best day and that our team was kind and helpful. We hope to see you again soon! All the best ~ Laura
The guy on customer service was not the…
The guy on customer service was not the happiest said I had booked gave my name he just said lane 3,it was our fist time visiting so I just said do I just over there he replied with a blunt yes.
Easy to use set up process to start bowling.
Place was tidy.
5 juli 2026
Svar från Tenpin - Cambridge
Hi Ippyt, thank you for taking the time to leave a review of Tenpin Cambridge! We are pleased to hear you enjoyed your bowling and found our venue clean. However, we are very sorry to hear that the customer service you received fell short of our usual high standard! We will most certainly pass all of your feedback onto the team to ensure improvements are made and we do hope you will still consider visiting us in the future! Best wishes - Mel
always a great time there
always a great time there, the staff is very friendly and helpful!
7 juli 2026
Svar från Tenpin - Cambridge
Hi Cristina, thank you very much for the lovely 5* review of Tenpin Cambridge! We are delighted to hear you always enjoy your visits with us and we really hope to welcome you back again soon! Best wishes - Mel
Had a good time, but could be cleaner
4 of us went bowling to Tenpin and we had a good time, but with one issue.
The good:
- on arrival we were first told we will have to wait longer than expected for our lane. However, another member of the staff found a free lane, so in the end we were actually able to start quicker than planned
- there were no technical glitches with the lane and everything worked as it should
- drink ordering online was convenient and our drinks arrived relatively quickly
The bad:
- when we arrived, the table in our lane was absolutely filthy. It was full of old glasses, and the table itself was sticky from spilled drinks. We played 2 games and no-one at any point came to clean it up, even though they brought our drinks and saw the state of it (there was barely any space to put our drinks on). Perhaps we could have chased the staff and asked them to clean it, but I don't think we should have to do it.
Overall, we enjoyed the game, but the cleanliness levels spoiled our experience a bit.
6 juni 2026
Svar från Tenpin - Cambridge
Hi Seb, thank you for the 4* review for Tenpin Cambridge! We're glad that you enjoyed the bowling and that you were able to begin your games quickly, however we are sorry to hear that there had been issues with the cleanliness of the tables at the lanes and that this had impacted your visit. We really appreciate your feedback and will ensure this is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide
Svar från Tenpin - Cambridge
Hi there, thank you for the lovely 5* rating of Tenpin Cambridge. We are so pleased to hear that you found the venue to be great value for money and for your feedback regarding birthday parties. We hope to see you again soon for another 5* experience. Best wishes, Jade
Great party
Great party, very smooth . Helpful staff. Balloons were a great hit with the kids.
The only thing was - two pizza slises seemed too little.
1 juli 2026
Svar från Tenpin - Cambridge
Hi Debbie, thank you so much for rating Tenpin Cambridge 5*! We're so pleased the party went smoothly and that our staff were a great help! We will be sure to pass your feedback on regarding the food and appreciate your comments. Best wishes, Jade
We had 2 lanes for 3 games for our…
We had 2 lanes for 3 games for our son’s birthday at a cost of £240 & one kept breaking, balls where getting jammed, the rails wouldn’t go up for those that had requested it then one side just stayed up for the rest of the time we was there, such a shame, that & no air con on a very hot day meant we’d definitely doing better research before booking this type of entertainment in the future
28 juni 2026
Svar från Tenpin - Cambridge
Hello Kevin,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are truly sorry to hear about the numerous issues you encountered with the lanes and the lack of air conditioning during your son's birthday celebration. We understand your frustration and will be addressing these concerns internally to improve our facilities and service. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
We had so much fun on the karaoke
We had so much fun on the karaoke, and the arcades ,the only down side would be if the karaoke could be videoed or had a thing where you could have your photo taken, but other than that we had a brilliant time and are planning on doing it again alongside the bowling
29 juni 2026
Svar från Tenpin - Cambridge
Hello Samantha,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We're so glad to hear you had such a brilliant time enjoying our karaoke and arcades! It's a great suggestion about the video or photo option for karaoke, and we appreciate your feedback. We look forward to welcoming you back for more fun, especially with the bowling next time! All the best ~ Laura
Great spot for fun
Great spot for fun! Tenpin is an amazing place for entertaining friends and family. The food and drink prices are absolutely perfect and very wallet-friendly.
17 juni 2026
Svar från Tenpin - Cambridge
Hi Florin, thank you for your 5* review of Tenpin Cambridge! We are so glad to hear you found your recent visit to be entertaining, perfectly priced and the best spot for lots of fun! We hope to see you again soon! Best wishes - Leila
Svar från Tenpin - Cambridge
Hi Zoe,
Thank you for your lovely 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
No staff around to help ended up…
No staff around to help ended up waiting for long periods of time to sort issues with bowling lane and getting drinks. Food was very small and inconsistent serving size and quality low. One of the most annoying parts of the visit was that we had a group of 6 and there isn’t enough space on the tiny half table and seating for everyone so we were using the empty lane table joined to ours. A staff member appeared and poured away drinks and took glasses that were full and when we asked for our drinks back she said ‘it’s not on your lane so I can clear them’ probably £20 worth of drinks and some of our food taken too.
19 juni 2026
Svar från Tenpin - Cambridge
Hello Lucy,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. Thank you for sharing your feedback about your recent visit. We are truly sorry to hear about the issues you experienced with staffing, service, and the quality of our food. We also regret the misunderstanding regarding your drinks and table space. We are reviewing your comments with our team to prevent similar situations. All the best ~ Laura
The game area is a disaster
The game area is a disaster, e.g.you are trying to play snooker, balls missing, getting stuck, not easy to get someone to help you. I had not been there for years, it will take a long time to go ahain i think.
17 juni 2026
Svar från Tenpin - Cambridge
Hello V Thanopoulos,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are truly sorry to hear about your disappointing experience with our game area. We are addressing the issues with the snooker tables and staff assistance to prevent this from happening again. All the best ~ Laura
No air-conditioning
We went on a very warm day, they do not have air-conditioning! Bumpers were either stuck up or down, not helpful when for a family of different abilities! Not enough staff!
24 juni 2026
Svar från Tenpin - Cambridge
Hello Kelly,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We appreciate you sharing your experience. We are sorry the warm conditions and bumper issues impacted your family's visit. We are reviewing staffing to improve service. We hope that your next experience is a 5 star experience. All the best ~ Laura
Very Disappointing
Extremely hot! No air con at all. Waited 30mins for our drinks. Short staffed so when we had issues with the balls getting stuck no one could help. On several occasions the balls were not cleared so when they rolled back it marked that go as complete so we missed turns. We set barriers up for two players but both all others but then the barriers remained up all the time! Very disappointing over all. Doubt we will visit again.
24 juni 2026
Svar från Tenpin - Cambridge
Hello Laura,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the heat, the wait for drinks, and the issues with the bowling lanes. We are addressing these concerns internally to improve our service and facilities. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Easy to book
Easy to book, a bit expensive but I'm used to Northern prices. Drinks and food app worked OK weird thing I couldn't get it to work on my phone while using their free wifi, went onto my own wifi no problem. Kids loved the place that's the main thing
20 juni 2026
Svar från Tenpin - Cambridge
Hi Mark, thank you very much for the lovely 5* review of Tenpin Cambridge! We are delighted you had a great time with your children and we take on board all of your feedback which we will be sure to pass on! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Svar från Tenpin - Cambridge
Hi there, thank you for rating Tenpin Cambridge 5*! We're thrilled to hear that you had a great experience. We can't wait to see you back again soon! Best wishes, Jade
Svar från Tenpin - Cambridge
Hello R Harvey,
Thank you for taking the time to rate Tenpin Cambridge 5 stars! We are so pleased our team was friendly and helpful. We hope to welcome you back soon! All the best ~ Laura
Monday deal issues
The kids pizza for the Monday deal was not very good - dry and small.
The service was good and the attendants friendly but the booking process was very confusing.
17 juni 2026
Svar från Tenpin - Cambridge
Hi there, thank you for the 3* rating of Tenpin Cambridge. We're glad to hear that the service was good and that staff were friendly. However, we are very sorry to hear that you did not enjoy the pizza and found our booking process confusing. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Thanks again. Best wishes, Jade
They were very short staffed it took…
They were very short staffed it took nearly an hour to get our drinks and food. We had finished our game of bowling before we got any drinks. The food was terrible very over cooked and tasted disgusting
17 juni 2026
Svar från Tenpin - Cambridge
Hello Vicki, Thank you for taking your time to leave us some feedback. We are sorry to hear that you had a long wait for your meals and drinks to be served. We will pass your comments onto our team to help us gain those final stars. We do hope to see you again soon. Many Thanks - Kimberley
All ran very smoothly
All ran very smoothly. Ryan the manager did a great job in making sure everyone had a good time. Friendly staff with good customer service skills.
17 juni 2026
Svar från Tenpin - Cambridge
Hi Dylan, thank you for your fantastic 5-star review for Tenpin Cambridge! We are so pleased to hear everything ran smoothly and that our team ensured everyone had a great time. We hope to see you again soon! Best wishes - Rosie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.