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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I recently purchased bathroom materials from Tecaz Stockton and was delighted with not only the amazing price, but also by the care I received from all of the staff. In particular I'd highlight the ma... Se mer

Betygsatt 5 av 5 stjärnor

Really impressed with the Esprit paver grey 80x40x2 outdoor tiles. Thanks to Michelle for all her help in processing my phone order as there's no online option for London delivery despite website info... Se mer

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Betygsatt 5 av 5 stjärnor

Absoublutely fantastic from the design with micheal at Tcaz portrack stockton to completion,very proffesional install with realy well mannered workmen who respected our home we would highly reccomend... Se mer

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Betygsatt 4 av 5 stjärnor

Teesside Branch. Have a fantastic kitchen. Kev who designed it is very patient and changed our design repeatedly to suit what we wanted. Mick the surveyor gave us some additional really good ideas... Se mer

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Företagsinformation

  1. Försäljare av badrumsartiklar
  2. Badrumsinstallatör
  3. Försäljare av köksmöbler
  4. Köksrenovering
  5. Butik med kökstillbehör
  6. Kakelbutik

Skrivet av företaget

Tecaz is the largest independent bathroom and kitchen company in the North East, having 3 vast bathroom and kitchen showrooms situated in North Shields, Sunderland and Stockton. Each premises shows all the latest designs in bathing, showering and kitchens, in either contemporary or Classical styling. The Tecaz name has been well known for 40 years in the Newcastle and Sunderland area from it’s origination in Boldon. The first properly dedicated bathroom and kitchen megastore opened in North Shields, Newcastle in 1985. After North Shields, a showroom in Ryhope was opened in 1999 in a 26,000 square foot former Co-Op superstore and not long afterward a 32,000 square foot Cash and Carry building was purchased in Stockton. All had the emphasis on the broadest range and best prices combined with quality. Pennywell overhead web image When the opportunity to purchase the ex-Sunderland Echo building in Pennywell Industrial Estate, Sunderland, close to the A19 was identified, it became obvious that this was a worthy successor to the Ryhope premises, therefore in May 2015 this site was acquired. Due to our huge floorspace we have a massive area across our 3 showrooms, displaying a huge number of brands, and products displayed, so you can see and feel the products. At Tecaz we showcase 150 bath and shower rooms, and more than 40 kitchens room settings, from over 25 leading manufacturers, at each shop. With a team of designers available to offer advice and free computer planning, and installation support on larger projects you are sure to achieve your dream bathroom or kitchen. With emphasis on innovative planning being a major consideration for any bathroom or kitchen project, the free computer aided design with the added peace of mind of a free service of survey before installation means that your dream can be translated into reality with the minimum of disruption. We also offer FREE granite worktops on selected rigid built kitchen ranges.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

822 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,7

Alla omdömen

(822)

53 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Brilliant service from start to finish – thank you, Elaine!

I recently had my bathroom completely redone and went to Tecaz for the products and design help. Elaine was amazing throughout the whole process. She helped me design the layout, choose everything I needed, and even put me in touch with excellent fitters.

She really took the stress out of the whole thing — nothing was too much trouble, and her knowledge and advice were spot on. Now that the bathroom is finished, it’s genuinely my favourite room in the house.

Huge thank you to Elaine and Tecaz – I wouldn't hesitate to recommend them!

6 juni 2025
Logotyp för Tecaz

Svar från Tecaz

Thank you so much for taking the time to leave this lovely review. Elaine is amazing at designing bathrooms. But as you mention, it doesn't stop there. Once you are passed to the fitters she works with, the good work keeps going until the very last item is in.

Betygsatt 5 av 5 stjärnor

We Love our new wet room

We Love our new wet room! Thank you Elaine for the wonderful design and customer care during installation. Outstanding! The installers Phil and his team could not have been more professional and a pleasure to have in our home.. They have done a 1st class job and would recommend them to anyone/everyone. Thank you Tecaz

14 maj 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you for this great review! Elaine is a wonderful designer, as you can see from the amount of 5 star reviews she receives. We are so happy Phil and his team have done an amazing job!

Betygsatt 3 av 5 stjärnor

After Sales Service.

We wanted a new bathroom fitted,
Called in to tecaz and Karen said she would organise everything from design to fitting.
Everything went very well, impressed with finish, karl and Paul did a great job so we returned to tecaz and decided to have new kitchen designed and fitted by tecaz ,Karen took the order and payment ,gave us the costs for fitting and tiling.
Richard the kitchen fitter was great did a perfect job, we were told by tecaz that the tiler was not available and was not comming at all.
We presumed Karen would organise for another tiler and get in touch with us, after numerous E-mails and loads of phone calls Karen gave us another number for a tiler, I had to phone him to get a quote. Shocked when he wanted £650 for fitting 39 tiles. We already had a fixed price from tecaz £300 No contact from tecaz to see if we had tiling sorted. After sales service shocking.
Arranged our own tiler who just finished yesterday, had to wait 5 weeks from kitchen fitted.
We know tecaz are going to say Karen is self employed and not connected with tecaz in any way,
Karen took our money, why would someone not working for tecaz take payment.
The fitters get all there work through tecaz organised by Karen.
Very disappointed in After sales service.

30 maj 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Hi, we are pleased that your bathroom was a smooth process. With regards to your kitchen tiler. He unfortunately had quite a serious personal matter to deal with and was unable to work. Finding this out and not wanting you to be left with an unfinished kitchen. Karen gave you another number to try and assist as best she could. The price with the different tradesperson is unfortunately out of our hands, as it is them who do not work for Tecaz. Karen is a trusted designer who takes payments for Tecaz only, not fitting. We are so sorry you are not happy, but your tiler was unable to foresee such an unfortunate situation occurring.

Betygsatt 5 av 5 stjärnor

Start to finish was perfect David at…

Start to finish was perfect David at the pennywell branch was so lovely and helpful , the two fitters who fitted my bathroom Scott and his son were amazing very clean and tidy the work is outstanding couldn’t of asked for better. Really pleased and will 100% be using this company for my kitchen next , thank you all so much , Jo xxx

29 maj 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you for the review. David and his fitting team he works with are lovely! We look forward to seeing you again for your kitchen. Thanks!

Betygsatt 5 av 5 stjärnor

Bath out Shower in.

From start to finish everything went perfect. Good advice and planning from Graig at Stockton, and SPS plumbers did a great job, they ensured everything went smoothly and all packages and redundant equipment removed.

14 april 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thankyou for the review! We are so happy it all went perfectly. Craig and the team he works alongside are doing great things!

Betygsatt 3 av 5 stjärnor

A mixed experience with kitchen

A mixed experience to be honest kitchen supply process was positive and fitting process good however fitters recommended by tecaz despite fitting kitchen disappeared and never returned to sort out some residual work contacted tecaz to advise but radio silence realize fitters are separate from tecaz disappointed that despite recommending the fitters they took no responsibility to chase them up to return a slightly disappointing experience to be honest

17 februari 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you for the feedback. I believe the designer had missed your messages on his answerphone and has since sorted the extra work out with the fitter? If not, can you please let us know and we will get straight onto the fitting company.

Betygsatt 5 av 5 stjärnor

Michael Singh

Well, what can I say? Michael Singh at Tecaz Portrack branch knows how to get the job done, give that man a raise! He is highly knowledgeable and friendly. Nothing was too much trouble and he talked us through every little detail. Our bathroom looks a million bucks and I highly reccomend anyone in search of a new bathroom to drag your bottoms down to Tecaz and find him. The whole experience has exceeded our expectations and we are truly very happy customers. Bathrooms are a lot of money but it's money well spent at Tecaz.

18 februari 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you so much for this great review. Michael is fantastic and (fingers crossed) people get their bottoms down to see him! So pleased you are happy with your bathroom!

Betygsatt 5 av 5 stjärnor

Lisa’s first class service (Stockton Branch)

We had a fantastic experience working with Lisa at the Stockton branch, while shopping for our new bathrooms. From the moment we walked in, she was friendly, knowledgeable, and incredibly helpful. She took the time to understand what we were looking for and offered great suggestions based on our style preferences.

What stood out most was her attention to detail and genuine passion for helping customers find exactly what they need. She made the whole process stress-free and enjoyable.

We would highly recommend her if you're looking for expert advice and top-notch customer service.

29 mars 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

We totally agree, Lisa is top-notch! Thank you very much for taking the time to point out how good she is!

Betygsatt 5 av 5 stjärnor

Lisa at Stockton was absolutely…

Lisa at Stockton was absolutely fantastic when helping us source our bathroom products. She couldn’t have been more helpful. Fantastic customer service. Thank you!

8 april 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Lisa is brilliant! She does a great job and is always there to help. Thanks!

Betygsatt 4 av 5 stjärnor

We sales and Sunderland branch…

Web sales and Sunderland branch (Paul/Barny) were excellent in helping me solving a problem I had with an item I purchased, definitely a 5 star service; on the other hand the Stockton branch were the complete opposite which I would have given 1 star.

5 april 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you for mentioning Paul and our Web sales team, we think they do a great job too! Sorry for the mistake at Stockton with the wrong price. We have amended the list now to match everywhere.

Betygsatt 5 av 5 stjärnor

Brilliant displays

Brilliant displays, friendly staff.. lots of choice.. well priced and if you spend time looking around lots of high quality products at great prices. I tell friends it should be your first go to for kitchens and bathrooms.

4 april 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you very much for a great review. Hope to see you and your friends in the store.

Betygsatt 5 av 5 stjärnor

New bathroom

Absolutely amazing guys Phil and Norman did Tecaz proud. From the moment my husband and I entered the shop Micheal the designer spent a lt of time with us was very patient didn’t rush us came up
With some advice with our design details just the whole process was fantastic thank you Micheal and a great big thank you Norman and Phil super stars

5 mars 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you so much for the great review! Michael is a brilliant designer and does take his time to make sure you are getting the right bathroom. We hear great things about Norman and Phil who he works alongside too. Thanks again!

Betygsatt 5 av 5 stjärnor

Online order

I ordered a shower door online. Catherine from the websales team was very helpful twice. The first was when the order was set to arrive later than planned and she managed to change this quickly and the 2nd time was when part of the item arrived damaged. A replacement part was ordered quickly and I was kept updated. Great customer service.

17 mars 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you for leaving this review. Catherine and our online team do a great job, tirelessly working behind the scenes to get orders to customers.

Betygsatt 5 av 5 stjärnor

We visited Tecaz in Stockton and we…

We visited Tecaz in Stockton and we were served by Lisa, she bent over backwards to help us out with our request, and the quality, price and service was fantastic, defo recommend a visit to tecaz, thanks again Lisa

21 februari 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you for taking the time to mention Lisa. She is brilliant at her job and you can see this by how many customers go out of their way to say kind things.

Betygsatt 5 av 5 stjärnor

Fantastic service always!

I would just like to take a minute to give thanks to Tiegan and Nadine for all of their time and effort. Over numerous visits to tecaz these two have been outstanding, going above and beyond what I would have expected.

They have offered a second to none service on each visit, giving help and advice, as well as ensuring all orders were handled in good time.

It's always nice to have a friendly face when you're in a pickle and I would recommend this pair to anyone, a credit to Tecaz

27 januari 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

We agree too that Tiegan and Nadine are fantastic! They're always ready to go above and beyond with customers. This is why they have so many people coming back and asking for them to help. Thanks for taking the time to mention them!

Betygsatt 5 av 5 stjärnor

Felt confident in choices after…speaking with Darren

Felt confident in choices after speaking to Darren.
From choosing what i needed to the fitting .very smooth process .

8 januari 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thank you for the review. Darren has been with us many years and is always there to help customers choose their goods.

Betygsatt 5 av 5 stjärnor

Replacement of en suite Diane

I recently had my en suite bathroom replaced by Tecaz. Michael Singh planned it for me giving me all my options and the various costs he was excellent. He arranged for a team of fitters Phil and his 2 sons who were lovely very professional and their standard of work was impeccable. It was a pleasure to deal with Michael who enabled me to achieve the beautiful bathroom I wanted at an affordable price I would definitely recommend Tecaz.

6 januari 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thankyou for this great review. Michael is one of the best for planning and design. We are so happy you are happy with what has been done by Michael and the fitters he works with!

Betygsatt 5 av 5 stjärnor

Tecaz North Shields - Cameron

After having a nightmare with another local company, we hadn’t held out much hope of getting our dream en-suite. However, we spoke to Cameron at the North Shields store who was fantastic. Very knowledgeable about everything, was very friendly and seemed to really enjoy his job. All of our needs were accommodated and we are over the moon. Highly recommend!

9 december 2024
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

That's great that you've had such a good experience with Cameron. He loves helping customers with everything and anything. Having only been with us a short amount of time, he does have a vast knowledge. Thanks for taking the time to leave this review!

Betygsatt 5 av 5 stjärnor

Who would think a toilet seat could be…

Who would think a toilet seat could be a problem? I bought a new toilet 7-8 yrs ago & wanted a new seat. Silly me thought they were pretty standard fitting but apparently not…..as I discovered after purchasing a wrong one. Thankfully, Kelly at Tecaz in North Shields has worked there for many years & solved the problem for me. So grateful.

14 januari 2025
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

We too are thankful that Kelly is there to help. As she has been with us many years, her knowledge is fantastic and always goes above and beyond for customers needing her help. Thanks!

Betygsatt 5 av 5 stjärnor

We really needed to improve our very…

We really needed to improve our very small bathroom in a hurry for visitors coming at New Year so we went to Tecaz in North Shields. Thankfully for us we were assisted by Craig who was so helpful & had extensive product knowledge. Despite the difficulties of finding ‘exactly’ what my wife wanted but which would actually ‘fit’ Craig was so pleasant & well mannered throughout & found the perfect products. Our visitors were so impressed that I had to write this review.

10 december 2024
Omdöme utan inbjudan
Logotyp för Tecaz

Svar från Tecaz

Thanks for saying such kind things about the service you have received. Craig does always make our customers right at home and takes the time that is needed to help get the best results.

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