Tecaz Omdömen 

We wanted a new bathroom so called in Tecaz to look around their massive showroom. After getting help from Lisa we soon found what we wanted. Nothing was too much trouble for Lisa, she was very knowledgeable and friendly helping us choose and getting us a good price. We would definitely recommend Tecaz if you're looking for a new bathroom.

Highly recommend Tecaz at pennywell! From start to finish with me not having a clue what I'm after to finally (and I say finally with ease after a major dilemma) to then having our gorgeous bathroom. Teigan was so so so patient and helpful throughout my purchase, then return, then purchase, then return haha! Done absolutely everything she could do to help and even chased up delivery drivers for me making sure I got my deliveries asap. Will 100% recommend to friends and family for their bathroom reno's!

Lisa from the Pennywell branch was so helpful and friendly when I was trying to pick a new bathroom. She went out of her way to assist me and we had a laugh at the same time. Great experience.

Visited the Sunderland store today, Lisa was extremely helpful, listened to what I wanted, showed me what was available and made bathroom shopping so easy! 10/10 service, thanks Lisa!

I would highly recommend the service received from Tecaz, Sunderland. Paul and his team were super helpful. Please give them a try and support small family business. There’s some real bargains and deals to be had. Recently bought an Emerald toilet and basin set which are great quality at a great price. I thought I couldn't afford the taps/waterproof bath panel, but after discussions it was agreed to price match, to a national DIY chain, I was going to use.

Excellent service and all items bought at competitive prices in one place. So helpful. Very happy customer. Many thanks.

Visited Tecaz in Pennywell today looking for a new bathroom suite...Lisa was so helpful, listened to what we were after and she was so thorough in showing us all the options. She had so much patience for us and answered all our queries which resulted in us purchasing a beautiful suite we are really happy with! Thank you so much Lisa, you're a diamond!

Best bathroom store we have ever used, been using this company for 10 years now and wouldn’t go anywhere else, top communication from customer service, very friendly and always happy to help.
Order fulfilment is always top notch too.
The website is also very informative and clear.
5 stars from us

David Liddle plumbing and heating services

The team at Tecaz, Pennywell, were fantastic. We visited to get some ideas for a bathroom upgrade. Paul has all the time in the world for customers. He took us for a tour of options available and gave great sound advice for our upgrade. They have great offers at hand and we were comfortable not being rushed to make decisions. Less than 1 week from ordering to delivery.

Tecaz provided an excellent service and brilliant quality products. We wanted to add an ensuite to a bedroom and replace our existing bathroom. Gary was amazing! He communicated every process from starting the design to completion and answered every query we had. A great experience with Tecaz- would definitely use them again.

From start to finish the team at the North Shields branch were fantastic. Our plan was to install an en- suite into a bedroom as well as completely ripping out our upstairs bathroom and having a complete replacement. 'Gary' came to our home and we talked through our plans and measurements etc. We then visited the North Shields branch and picked our tiles, bath, sinks and showers etc. Once we were happy with the selection we agreed a date for the fitting. Special thanks to the guy they supplied to do the work 'Paul' I think he's superhuman... All works complete in less than 2 weeks and an immaculate finish all round, couldn't be happier. Big thanks to Shirley for helping with our initial enquiry and keeping in contact throughout. More than happy to 100% recommend.

Had a great experience with Tecaz, from our first meeting with Mo planning our bathroom, to fitters doing a fabulous job.
All staff at Tecaz were extremely helpful at North Shields and Shirley at Sunderland branch, thank you.

Shocking experience
I ordered a cloakroom toilet and sink
Upon collection I noticed the sink was much bigger than I ordered as I checked my receipt apparently this was the one I had paid for as I pointed it out to the staff my sink was much smaller so I should get a refund apparently not they were the same price and to top it off as the smaller sink that I had ordered had to be delivered from the supplier to Pennywell and then to Stockton the Manager (Martin) decided it would cost me an extra 60 pound for them delivering the wrong sink I did however reluctantly get a straight swap in the end as I refused to pay the extra delivery cost but in all honesty words fail me how bad this company is they are not interested in customer service In my opinion they try and rinse you for every penny they should employ the staff to wear masks I would never use them again

Tecaz recommended me a bathroom fitter Adam Smith from Whitley Bay. What lovely man very polite friendly gets 20 ⭐️out of 10⭐️ for the job I added a bit of pressure and asked if he could try and finish a day earlier as had a family funeral to attend on the 5th day and he came up trumps 👍👍so professional and tidied up every day when he finished would highly recommend him if you’re looking for a bathroom fitter he’s your man.
ADAM SMITH ask for him from Tecaz North Shields.

Tecaz made this experience great and easy with their sales team providing insights and not pushing their agenda.
Michael Singh our salesman was outstanding from meeting him in the showroom, him coming to our home and returning phone calls and emails when requested.
The bathroom fitters Chris, Henry and Liam were a credit to the business and themselves.
A top-class finish but always offering guidance in their professional opinion as to extra fittings if we wanted more.
When finished their offer to come out if there was any problems was great to hear and gave you peace of mind.
A fantastic service from start to finish.

I had a massive problem with an order and Adam the manager sorted it out straight away. He was polite and got it all sorted. Everyone makes mistakes but it's how they deal with it.

I am so impressed with Elaine her friendliness her expertise and her phenomenal memory make conversations with her so easy! She remembered my order from five months ago and was able to point me in the right direction for an additional wall unit for my bathroom! She is a pleasure to know!!

This is my second time going through Elaine to get a bathroom done and I knew I’d get the same first class service as before.
Elaine really knows her stuff, she understood exactly what I’d like and offered brilliant advice on what would and wouldn’t work. Elaine is super friendly and helpful and recommended the same brilliant fitters who provided excellent service again. I’m extremely happy with the whole experience
I’d recommend Elaine as my first choice every time

Elaine at Tecaz was fantastic!
Elaine was super helpful when it came to designing my new bathroom and choosing the right products within my budget. Gave great advice and made the whole process easy and efficient. When I had a problem with ordering my tiles Elaine responded outside of normal hours with alternative options which was going above and beyond! She liased with the fitters and ensured everything ran smoothly!

Edit to add: please do your own due diligence with the fitters or use your own you can rely on. I went with Tecaz's fitters, had my bathroom installed in June, it is now November and it's still not finished. Constantly chasing the plumber to finish the last few jobs and still waiting. Minimal follow up from Tecaz, despite my reaching out to them for help with the issues. As a first time buyer who saved for years to get a new bathroom this has been so disappointing and stressful. Please learn from my mistake and never pay the full amount until every single thing complete no matter how genuine they seem!

Had our kitchen replaced, Excellent design from Kev and fitted by Phil. Would highly recommend Phil for any other work, professional, organised and did well to co-ordinate the other tradesmen to come in and complete the electrical, plastering and plumbing work. The appliances were late but that's no fault of tecaz or Phil, Phil did well to work round this and fitted them same day they arrived.

Used Tecaz previously for the kitchen and bathrooms, due to their excellent service decided to use them again for the remaining bathroom refurb. Again excellent design and attention to detail from Michael Singh, nothing is ever a problem and his attentive attitude is second to none. The fitting itself was completed again by Norman and Phil who are excellent at what they do, they work in a professional and tidy manner and are completely trustworthy in your home. I recommend Tecaz to anyone who wants to transform their home I wouldn’t go anywhere else. Grant & Marie.