My salesman was Kealan, smart, polite helpful, explained the process from start to finish. My car was presented to me in mint condition, and with a smile. Very happy with the whole experience,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased a Karoq from the Willenhall branch. Norris provided excellent customer service throughout and was a lovely guy to deal with. We are extremely happy with our new family vehicle.
Företaget har svarat
Spoke to someone on email about going over to see the new Starray vehicle only to be told when we got there all the Geely vehicles are going to Northampton and so if we wanted to see one or speak to... Se mer
We recently visited Sytner Wolverhampton and were helped by Gregg. He was fantastic—very patient, knowledgeable, and easy to talk to. He took the time to answer all our questions and made sure we felt... Se mer
Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Retail Park, Keyway, Armstrong Way, WV13 2QU, Willenhall, England, Storbritannien
- 01902365312
3,1
Medel
7 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought a car from this company and sold…
Bought a car from this company and sold it 3 weeks later.
Very poor company service, car was a disaster from start to fiish with 0 help from the company. Avoid them if you can
2 april 2026
Omdöme utan inbjudan
Don't bother as all vehicles now at Northampton!
Spoke to someone on email about going over to see the new Starray vehicle only to be told when we got there all the Geely vehicles are going to Northampton and so if we wanted to see one or speak to someone about one we needed to drive there. Already drove an hour to get to this dealership only to be told they will no longer be a Geely dealer as of that day 09/04/26.
Went to see our next choice vehicle which was the BYD Sealion 5 Design and ordered that from just down the road. Service, car and mpg were all far superior to what we got from this Geely dealership! Save yourself the time and effort and go to BYD Wolverhampton the brand has been in the UK a lot longer and well the service there is amazing!
9 april 2026
Omdöme utan inbjudan
Very pleasant experience
We recently visited Sytner Wolverhampton and were helped by Gregg. He was fantastic—very patient, knowledgeable, and easy to talk to. He took the time to answer all our questions and made sure we felt completely at ease, with no pressure whatsoever. A great experience overall.
29 mars 2026
Omdöme utan inbjudan
My salesman was Kealan
My salesman was Kealan, smart, polite helpful, explained the process from start to finish.
My car was presented to me in mint condition, and with a smile.
Very happy with the whole experience, well done Sytner :-)
26 mars 2026
Omdöme utan inbjudan
Ongoing Unresolved Issues & Poor Service from Sytner Select
I purchased a Jaguar I-Pace (KE19 BYT) from Sytner Select Wolverhampton in March 2025. From the third week, the car developed charging faults and the charging plug failed to release automatically.
Key Issues:
June–July 2025: Vehicle at Jaguar Land Rover Newport for 5.5 weeks. Collection delayed because Sytner failed to pay repair invoices.
30 August 2025 – Present: Vehicle completely non-operational. Recovery and transport to Jaguar Bristol were arranged by Sytner without my agreement. I was never told I might be liable for costs, yet Bristol now claims a holding fee of up to £35/day.
27 January 2026: Diagnostic evidence confirmed the fault is the same as that “repaired” in Newport—initial repair failed.
Service Failures: Repeated contradictory instructions from staff, missed calls, withdrawn offers, and poor communication. Recovery arrangements were chaotic, causing major disruption to work, personal life, and finances.
Despite multiple attempts to escalate and requests for a full refund under the Consumer Rights Act 2015, Sytner Select has failed to resolve this.
Impact: Weeks without a usable vehicle, financial losses, constant stress, and repeated unprofessional treatment.
Call to Action: I hope Sytner Select take urgent action to resolve this. I would encourage senior management—including John Cragg and Maggie Nightingale—to review this case and ensure customers are treated fairly.
27 mars 2025
Omdöme utan inbjudan
Scammers!!!!
Do not I mean do not bother with this company they’re a total scam they will promise you a decent car and give you a broken car and refuse to take it back and try stick it on you regardless this company needs shutting down!
27 februari 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Family Car
Purchased a Karoq from the Willenhall branch. Norris provided excellent customer service throughout and was a lovely guy to deal with. We are extremely happy with our new family vehicle.
10 januari 2026
Omdöme utan inbjudan
Svar från Sytner Group - Geely Wolverhampton
Dear Ellie, Thank you very much for your kind words and for choosing Geely Wolverhampton. We’re delighted to hear that Norris provided excellent customer service and made your experience a positive one. It’s wonderful to know that you are extremely happy with your new Karoq and that it suits your family’s needs so well. We truly appreciate your feedback and hope your new vehicle brings you many enjoyable journeys ahead. Best wishes from the entire team at Geely Wolverhampton.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.