Terrible for a "luxury" brand
Really slow and unhelpful customer service. They send no shipping updates so when my package still wasn't here, I assumed there was a delay due to coronavirus. However after contacting customer service it turns out my parcel was shipped to a completely wrong address and in trying to get a replacement they were not proactive and were poor at keeping me updated. For a "luxury" brand this is unacceptable - it shouldn't take a full month for one item. Won't be purchasing again








