Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely phenomenal! Messaged Ryan between Christmas & New Year to see if he could customise a cake topper - he said he would give it a try & sent me over a proof I was blown away so told him to go... Se mer

Betygsatt 5 av 5 stjärnor

Ordered a personalised Harry Potter cake topper for my daughter's birthday to fit a large Costco cake. Unfortunately the first one was lost en route by Royal Mail, however a replacement was promptly s... Se mer

Betygsatt 5 av 5 stjärnor

WOW, great communications.....Superb Cake Topper, so clear and colours are absolutely as photo provided. I couldn't be more thrilled, this topper will make my 6 year old grandson very happy :)

Betygsatt 5 av 5 stjärnor

We ordered two personalised Costco cake toppers from Sweet Tops at very very late notice, and they couldn't have done more to make sure we received what we ordered in time for my son's birthday party.... Se mer

4,4

Utmärkt

TrustScore 4.5 av 5

32 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(32)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good customer service.

Order a topper using the 3 to 5 day service but no sign of it. Call the company and then let them know the next day it had not arrived. They sent out a replacement for next day delivery that arrived on time.
The product seems fine (yet to be tested) and looks good.
Think though that they should not use Royal Mail and switch to another company.
Really appreciate that there approach here was about making it right and not just some blame game.

15 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cake Topper order,

Cake Topper order,
This is the second time using “Sweet Tops” to provide cake toppers for our kid’s birthdays. The image on the toppers is spot on, just as the image I provided, and the price was reasonable too.
Response to messages has always been quick and helpful. Sent a message in the morning requesting a cake topper and was told it would be dispatched the same day. Couldn’t ask for more.
I would definitely use Sweet Tops again, and happily recommend them.

5 mars 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Order didnt turn up..

Ordered a week in advance with next-day delivery. Order didnt turn up. Rung and they said they’d been on holiday. Thought it was a one off but then saw the other reviews. Wish I’d checked beforehand; now trying to get something sorted on a friday night for kids party on Sunday. Did give an immediate refund tho (when I called to chase up)

2 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered a cake topper for next day…

Ordered a cake topper for next day delivery for my daughters birthday, I paid £7.50 for the next day delivery service.
I finally had an email 4 days later to say it had been despatched, and then it didn’t arrive until 4 days after that. It was far too late and ruined my daughters birthday cake surprise.
I never received a tracking number, the owner blamed Royal Mail for not providing one and said he would refund the £18.49 but never did.
Contacted PayPal to raise a dispute and it was eventually declined as the seller provided them with tracking info saying it was delivered - I have never seen the tracking info.
How someone is allowed to get away with ripping you off like this is beyond me. It didn’t arrive until 8 days later and clearly wasn’t posted next day. I can’t believe he is allowed to get away with it.
Do not touch this company.

7 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

The company went above and beyond to get a last minute order completed and saved the day. So pleased with the product and the service was excellent. I have ordered again and will continue to do so in the future. Thanks again 😊

5 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience

Absolutely delighted with receiving the cake topper. Supper fast delivery and supper helpful. Thank you. Will definitely be using again

11 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Never again

ordered a calendar on November 26th. Still has not arrived (Jan. 8). I wrote them and asked about the tracking number they gave me because it doesn't link to any carrier that I am familiar with. Got an email back saying basically "be patient" but no info about the shipping company they use. Not sure when or if I'll get my item. Not sure how long to wait before I call my credit card company. Will not be ordering from them ever again

8 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dont’t order from here

Dont’t order from here, not trustful company. I have placed my order early morning ( 4:30am) on Thursday, stating that i would need the order for Saturday latest. I have paid for next day delivery, and stated clearly if he can not satisfy my order let me know asap. However time went, no comfirmation email has been sent and no communication. One person phoned me on Friday afternoon, that i have not paid for Saturday delivery and they could not make my order in time and Saturday delivery passed too. So if he would have phone me in time i would be happy to pay for Saturday delivery. Careless company, place your order at your own risk.

10 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service and People

Ordered a cake topper for my grandsons's birthday left it a bit late but no problem sent by next day delivery and saved the day
The cake topper was excellent
I would and will use them again

10 juni 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Had ordered a topping for our sons…

Had ordered a topping for our sons birthday. It never showed up, and no money returned either. When I called I got no help. Usually never write reviews, but this was a terrible experience I wouldn’t want anyone else to have

8 januari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Articles renvoyés et pas de remboursement

j'ai acheter du papier transfert sur ce site.
la qualité etait médiocre, pire que la chine.
j'ai renvoyé ma commande pour remboursement, et plus aucune nouvelles, ni aucunes réponses.
cette société anglaise n'est pas honnête.
Attention

6 november 2020
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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