So pleased with my succulents! Yes, they were a little sad and floppy upon unpacking after their long journey, but they perked up the next day after a good repotting and watering. They're great qualit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am more than happy with the service given to me by Surreal Succulents over the years. The website is clear and easy to follow and I always get the plants I am expecting. I find the website has the i... Se mer
Plants are always well packed and arrive without damage. Pricing is reasonable for the quality & assurance that the plant has been well cared for. I'll be back!
Excellent as always. Healthy plants wrapped and parcelled with care and promptly despatched and delivered within 3days
4,9
Utmärkt
293 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely choice with good photos
Lovely choice with good photos. Plants well packed and delivery prompt
3 december 2025
I had a problem with the delivery as…
I had a problem with the delivery as the parcel was delivered to the wrong address. It finally arrived yesterday.
It was impossible to get any response from Royal Mail who have never responded to my complaint or apologised.
You need to be aware of this problem. I’ve ordered from you before and it’s always been absolutely fine
3 december 2025
Plants arrived in great condition.
3 december 2025
New arrivals.
A new selection of plants arrived today from Surreal Succulents, packed well and protected from the Winter chill. Recommend 🪴
4 december 2025
Omdöme utan inbjudan
Healthy plants well packaged good…
Healthy plants well packaged good delivery time scale
6 november 2025
Easy to use website
13 november 2025
Ordered a Sedum suaveolens and a Sedum…
Ordered a Sedum suaveolens and a Sedum nussbaumerianum. The Sedum nussbaumerianum came perfectly fine with a lot of viable root growth on the bottom and rooted with ease. The Suaveolens however, came with no viable root base and has not rooted at all, no new growth and is now dying. For a succulent that cost £15 I would at least expect a viable root base for this plant to be sold. as this plant has not sent out a single root since it was received and all care guides provided by Surreal succulents were followed to a T.
2 oktober 2025
Omdöme utan inbjudan
Svar från Surreal Succulents
Hello Dean,
Thank you for your balanced review. We will be sending you a replacement Sedum suaveolens free of charge as this is not to our usual standard.
When ordering plants online, getting a healthy plant in the post to begin with is essential for a healthy start in the plants new home, and since your plant arrived with no healthy roots, I can fully understand your frustration in trying to get it established.
For your current suaveolens, try dipping the base in rooting hormone. This should help it along.
Again, thank you for the feedback and we will be sending you a healthy replacement shortly.
Kind regards, Jack.
Great service
Good advice online and great quality plants that arrived promptly and safely packaged
27 oktober 2025
Lovely plants and well packaged.
Lovely plants and well packaged.
Very helpful customer services.
Thank you.
6 november 2025
Always great product and service
Always great product and service. Have used several times.
6 november 2025
Good quality plants
Good quality plants, very healthy and well packaged. Good instructions included. Labels on each plant.
Have used before and will use again.
5 november 2025
Very healthy
Very healthy, bright looking plants, settled in and started growing quickly.
26 augusti 2025
Succulents
I was very pleased with my succulents. They arrived on time, well packed. I have ordered 3 times now and probably will order more in the future.
30 september 2025
Excellent nursery
Excellent nursery. Plants are delivered in good condition and the advice for growing on is most useful.
9 oktober 2025
Packaged with care
Fantastic to find all the plants in my order carefully packaged, in excellent condition and securely delivered, with excellent guidance on potting them, and more info online.
2 oktober 2025
Always great value and lots of good…
Always great value and lots of good information given
30 september 2025
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