This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Se mer
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Se mer
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Southhampton
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Storbritannien
- 02380 637701
4,6
Utmärkt
201 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I Have Order some Jacket in 2 years…
I Have Order some Jacket in 2 years ago and I Like This Jacket.
7 oktober 2025
Online and instore staff are great
Online and instore staff are great
Jacket came up a bit big. Staff in different branches found the right size and put one by for me. Couldn't ask for more
15 oktober 2025
Back after 10 years +
I USED to purchase from SuperDry all the time when I was younger. Then I moved away due to the big branded style, wasn’t for me. I prefer the more subtle branding. However, I still purchase my coats from SD due to the quality and price is unmatched for me.
I went into the Southampton branch a few weeks back, after years of just “walking passed” and was genuinely greeted with a shock, completely rebranded their style and look. Much cleaner, much more quality based and “classed” up in my opinion.
Only went in to look for holiday tshirts and ended up liking half the shop haha.
Ended up going home to Klarna an order.
Slim Fuji coat, essentials half zip & two shirts. Ended up getting a discount code and saving loads!
I will 100% be back to shopping in SuperDry going forward!!
(Only gripe, wish the t shirt sleeves were more fitted. I’m not a XL but I’m but a slim torso frame, and the arms are quite baggy compared to the shirts)
29 september 2025
Fantastic Service
Fantastic Service – Above and Beyond!
I bought the wrong size shorts but unfortunately went past the return policy period. I explained to the staff that I live on the Isle of Wight and couldn’t get back to the store in time. Despite this, they were very understanding and kindly allowed me to exchange them. Brilliant customer service – really appreciated the flexibility and helpfulness. Thank you!
7 oktober 2025
Great staff!!!
The lovely members of staff at the Southampton Superdry made us feel welcome with nothing being too much trouble. Great products as always!
1 oktober 2025
Very good Quality and great service
Very good Quality and great service
Southampton West quay 😃
26 september 2025
Had a great experience
Had a great experience in the Southampton west quay branch. The staff could not be more helpful great selection of jackets for every occasion also went in for one jacket brought two 👌Great prices too 👍
29 september 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Good service and friendly staff.
12 september 2025
Svar från Superdry - Southhampton
We appreciate you sharing your experience. We're happy to hear that you received good service from our friendly staff.
Superdry
Svar från Superdry - Southhampton
We're happy to hear that you enjoyed our customer service. We appreciate you letting us know you love the T-shirt you purchased from us. Thanks for your feedback.
Superdry
Friendly and helpful staff at West Quay…
Friendly and helpful staff at West Quay store Southampton
7 september 2025
Svar från Superdry - Southhampton
We're happy to hear that you found our staff at the West Quay store in Southampton friendly and helpful. We appreciate you taking the time to share your positive experience!
Superdry
Great experience.
Assisted by a very friendly, professional and helpful member of staff, who helped me get the product and size I required.
15 augusti 2025
Amazing service and great attitude and…
Amazing service and great attitude and atmosphere especially at the checkout
15 juli 2025
Thanks support besthes abdulrashid…
Thanks support best wishes abdulrashid I'm membership shopping southampton city 👍 nicely done about people work seriously help order. Same getting shop .
9 juli 2025
Fantastic service in Southampton…
Fantastic service in the Southampton store - excellent staff and as always great products
6 juli 2025
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