Ordered to store, I received no notification that it had been delivered and ready to collect. Emailed customer service had no response from them! Tried calling the store but the line had a fault so co... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... Se mer
Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... Se mer
Great customer service. Good product. Easy home delivery when size not in shop.
Företagsinformation
Om Superdry - Nottingham
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
3, Victoria Market, NG1 3QN, Nottingham, Storbritannien
- 01159 412272
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff were all really friendly
The staff were all really friendly. The range in store in Nottingham was great and both my daughters got exactly what they had been looking for.
Friendly member of staff
Quick delivery to the store
Quick delivery to the store. Friendly staff member at the shop. Interesting and quality products.
I was shopping for a particular item…
I was shopping for a particular item which the Nottingham shop had in stock, no problem and the hoodie is so far as good as all the previous ones I've had. However, I would say I find your stores dark and too cluttered to browse easily. As an older shopper I find that off putting which is a shame.
They ordered a t-shirt for me which…
They ordered a t-shirt for me which wasn't available in my size in the shop. 2 days later it arrived. Love superdry clothes.
Had to return a gift
Excellent service in the Nottingham store when we had to return a faulty coat. - no quibble
Bought 2 fleeces and asked the staff…
Bought 2 fleeces and asked the staff member if they could do anything re discount buying 2. They said no sales were active. The fleeces were £55 each and I was signed up to an email when making the purchase. Not many hours after I made the purchase I received an email from Superdry stating there was a sale on!!! And the fleeces I had purchased were now £30!!..I had paid £55 so NO, I am not a happy customer to say the least!
Absolutely poor service in the shop…
Absolutely poor service in the shop when collecting. Waited 5 minutes before a lady who did t even say hello or how can I help you. She then hugged and puffed getting my order throwing every other item around.
I am very happy with my purchase
I am very happy with my purchase. I have been at a Superdry shop and because they dont have the coat that I want there I can buy it online and ask to deliver at home. And it arrive very quickly.
A good experience
My first order went to Leicester, my fault, rang the shop and they were very helpful and advised they would send it back and to re order for Nottingham, it arrived and I collected, unfortunately it was too small, took it back to shop who sent it back and ordered the next size, now got that. The people I spoke to were very friendly and helpful a good experience.
Great customer service
Great customer service. Couldn't find the product in the shop. Assistant went online, found what we needed and bought it. Within 2 days it was delivered to my house. So easy and stress-free.
I was looking for a particular hoodie…
I was looking for a particular hoodie in store and the lady at the the till knew exactly which one I was talking about. She helped me to find the last one but it was sadly not in my size, however she very kindly ordered me one to be delivered to my house and it arrived within a few days - well happy! Great customer service too, thank you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







