Ordered to store, I received no notification that it had been delivered and ready to collect. Emailed customer service had no response from them! Tried calling the store but the line had a fault so co... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... Se mer
Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... Se mer
Great customer service. Good product. Easy home delivery when size not in shop.
Företagsinformation
Om Superdry - Nottingham
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
3, Victoria Market, NG1 3QN, Nottingham, Storbritannien
- 01159 412272
4,6
Utmärkt
252 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Being helped and served by Alannah,
Being helped and served by Alannah,
very good customer service skills..
unlike some other members off staff a couple of weeks prior....
so Alannah keep up the good work!
9 november 2024
Svar från Superdry - Nottingham
Hi Mauritia,
Thank you for your feedback.
At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Great sales staff
In this last week, I have bought items in both the Derby and Nottingham stores. I received great service from the sales staff, so helpful and so happy with the quality of the clothes
30 oktober 2024
Svar från Superdry - Nottingham
Hello,
We appreciate you taking the time to review your recent
shopping experience at our Derby and Nottingham stores.
We always do our best to give our customers a positive experience, so we are delighted with your great comments.
Thanks so much for shopping with us!
Superdry Team
Great quality products and excellent…
Great quality products and excellent customer service.
1 oktober 2024
T-shirt purchase for gift.
The choice of products was good. The staff were friendly and helpful
21 september 2024
Svar från Superdry - Nottingham
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
High quality little expensive on time…
High quality little expensive on time delivered
4 september 2024
Svar från Superdry - Nottingham
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Care
Girl on the checkout extra helpfull
Girl on the checkout extra helpful, I was going to buy 1 pair of slides as couldn't find size in another colour. she checked for me said they had 1 pair and went to look and found them for me. Very helpful.
31 augusti 2024
Brilliant service
Brilliant service. Absolutely fantastic embroidery on back of jacket.
Sales assistant was great.
15 augusti 2024
I like shopping at superdry store its…
I like shopping at superdry store its more convenient and more a affordable price for stuff and the jacket is worth the price
11 augusti 2024
No quibble return of bikini I bought.
16 augusti 2024
Great clothes
Great clothes, sporty , practical and pretty. Linen shirts for my other half, great colours and super cut .
30 juli 2024
Svar från Superdry - Nottingham
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Rapid customer care via email and…
Rapid customer care via email and considerate and helpful staff in store. Spent more than planned. Great quality men’s garments . Thank you
25 juli 2024
The attitude of the lady was so bad
The attitude of the lady was so bad, her customer service needs to be trained honestly. She doesn’t have customer service at all.
11 juli 2024
Warm and professional staff.
Member of staff was personable and professional. I asked for discount through a work based scheme which he acknowledged and applied. Other retailers aren't so good at it.
2 juli 2024
Svar från Superdry - Nottingham
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
I wasn’t sure 100% about buying the…
I wasn’t sure 100% about buying the dress but when it came I absolutely loved it
10 juni 2024
Svar från Superdry - Nottingham
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so it's great to hear you're happy with your new purchase.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.