I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... Se mer
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few... Se mer
Företaget har svarat
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... Se mer
Företagsinformation
Om Superdry - Norwich
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
401 Chapelfield Road, NR2 1SZ, Norwich, Storbritannien
- 01603 615344
4,7
Utmärkt
286 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All good thanks
15 augusti 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Excellent
Excellent
Verry helpful staff
Arrangements made for a convenient collection time
18 augusti 2023
Svar från Superdry - Norwich
Hi Afonso,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very helpful staff
Staff instore extremely helpful finding item required and ordering it for free delivery to my door.
3 augusti 2023
Norwich Superdry shop review
The staff were attentive in the shop , and investigated what I wanted to buy. Although the item in my preferred size and colour was not available in the shop, it only took two days to arrive at my home. I was very impressed with this. The quality of the item was excellent.
12 augusti 2023
Svar från Superdry - Norwich
Hi Mark,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Ordered two sizes of a jumper online as…
Ordered two sizes of a jumper online as item not stocked in local store, so returned the one not required. I was greeted by a lovely polite member of staff upon arrival in store and again when returning item at the till. Great swift return service and a store of really lovely friendly staff, will definitely return
27 juli 2023
the store in Norwich were very helpful…
the store in Norwich were very helpful made transaction smooth and pleasant staff very nice
26 juli 2023
Ordered 2 women's tops to collect from…
Ordered 2 women's tops to collect from the store. However, 1 of them was not the correct item. As I checked a few times as well as compare another online store which also offered this white 3/4 sleeves top, apparently whoever was categorizing the photos of this model must had gotten mixed up with the shorter sleeves tops because it was quite obvious that 1 was a slightly longer sleeves while the other was shorter sleeves. After several chats with the sales at the store, they confirmed it was a mistake and that particular model could have been sold out! A disappointment for me... The red organic top with 3/4 sleeves is lovely! Material so soft that I just like it on me! Nice colour too! PS. The lady staffs were friendly and helpful. Thank you!
22 juli 2023
Very happy with my order come with in a…
Very happy with my order come with in a few days I love my sliders
3 juli 2023
Svar från Superdry - Norwich
Hi, We're so glad you love the sliders. Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Love the Quality of the Superdry range…
Love the Quality of the Superdry range of clothing.
30 maj 2023
Svar från Superdry - Norwich
Hi Janet, We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review and for shopping with us.
Great quality clothing
22 april 2023
Staff always helpful
Staff always helpful. Store is well stocked and can usually find my size.
18 april 2023
Really helpful staff member
Really helpful staff member, easy to order the size I needed and free delivery
12 april 2023
Superdry, super helpful
The store assistant came right over to me looking for sizes and asked if I needed help. I mean that doesnt happen any more! Then when my size wasn't in store, she ordered it for home delivery - at a discount. She made my day!
7 april 2023
I ordered a camisole top to go under an…
I ordered a camisole top to go under an outfit/dress for a wedding I will be attending.
I was kept informed of my order and when it was delivered into the Norwich store.
When I went to collect it all the staff were really lovely and helpful.
All in all, a great experience!
30 mars 2023
Great service
Purchased 2 coats in different colours as I was not sure what one I wanted.
Took the one back I didn't want to Norwich and got a full refund, no problem.
27 mars 2023
Excellent service
19 mars 2023
Thanks for the service
1 mars 2023
Very helpful manageress
Very helpful manageress, Chelsea, in the Norwich store. Fast, efficient and friendly service re an exchange, despite the IT being down.
23 februari 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.