I ordered two ladies coats as I didn’t know which one I liked/fitted better. When I decided, I took the one I didn’t want, back to store and I had a refund within an hour talk about brilliant service!... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick delivery to home and another item to the store, well fitted quality shirt. I was impressed by the range of shades, bought this airy cotton shirt in burnt orange and in pumpkin orange. Good servi... Se mer
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few... Se mer
Företaget har svarat
The cargo trousers are nice and comfortable and quality of the product is really good. Ordered size 30/30. waist bit bigger than normal when compared to other clothing brands, ended up ordering twic... Se mer
Företagsinformation
Om Superdry - Norwich
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
401 Chapelfield Road, NR2 1SZ, Norwich, Storbritannien
- 01603 615344
4,7
Utmärkt
286 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Have to shop online now that my local…
Have to shop online now that my local store has been closed down.
7 januari 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Totally worst
I had have terrible experience with Superdry. I was being deducted from my bank account even though the purchase wasn’t through as their website had a problem on check out. Worst customer service, few option to address the problem quickly, I used their messenger sort of communication but it took ages to respond. Totally crap at all.
10 oktober 2024
Omdöme utan inbjudan
Svar från Superdry - Norwich
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Evri courier company is poor please use…
Evri courier company is poor please use a better one as this now puts me off ordering.
21 augusti 2024
Great staff in your Norwich Branch very…
Great staff in your Norwich Branch very helpful and friendly! Great shame you are closing this branch!!
8 juni 2024
The female assistant was great
The female assistant was helpful, respectful, professional, friendly, courteous and very helpful when I asked for a gift receipt. Excellent customer service.
31 maj 2024
The staff were very friendly and…
The staff were very friendly and helpful
I couldn’t locate the jacket I wanted and they found it for me
30 maj 2024
Brilliant staff & service in Norwich
Brilliant staff & service in Norwich, very helpful. Did not realise how expensive the jeans were though until I got to the checkout which was embarrassing. Some prices/offers not clearly displayed with exactly what was on offer (like 2 for £50 on t-shirts).
26 maj 2024
Friendly staff and tidy store
Shop was tidy with plenty of stock and staff were friendly.
21 maj 2024
Very helpful pleasant staff
Very helpful pleasant staff, Superdry clothing are on point and as for the pricing, good value for money.
Back to the staff, ever time I go in there, buying or not, they always very happy and pleasant, so I can’t ask for any more.
14 maj 2024
Great customer service
8 maj 2024
I found clothes I liked.
11 maj 2024
Fast delivery
Ordered 2 beanies online for my son which were on sale. They were delivered to the store quite quickly and collected. However they seemed to have changed the style as the hats didn't fit very well.
29 april 2024
A - help-in-hand
They are always quick to help
Sometimes maybe to quick because I prefer to just go in a look around before your asked if you need any help
But apart from that they are great workers at the Norwich branch .
9 maj 2024
Saw a great looking Blue Linen shirt in…
Saw a great looking Blue Linen shirt in the window, the team were very helpful even taking the Large size off the manikin to try…
I find the Norwich store very very good with lots of choices and always having something in that I like. The team are always very pleasant and helpful.
9 maj 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.