Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... Se mer
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... Se mer
Företaget har svarat
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
Företagsinformation
Om Superdry - Metro
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, Storbritannien
- 01914 601724
4,7
Utmärkt
111 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recently bought two tops for my…
I recently bought two tops for my husband which were the wrong size. I took them back to a different store in the Metro centre Gateshead and unfortunately the right size was not in stock. However the lady at the till could not have been more helpful and I was able to return the tops with refund and she ordered the tops for free delivery at home. They arrived two days later. Excellent service!
6 februari 2022
Returned a hoody that was too small and…
Returned a hoody that was too small and sales assistant ordered correct size hoodie. Delivered to my home within 48 hours
Fast efficient service
5 januari 2022
staff were extreamly helpful
staff were extreamly helpful, bought instore online with home delivery very good service
28 december 2021
Had to visit the store as my order…
Had to visit the store as my order online has still not arrived, having ordered it 17th December. I told the staff and they were very helpful with advice as to if ever my order arrives I can take it back to the store and they will help with return. They also gave me your customer service number
25 december 2021
Only available online at the time
Only available online at the time. Had to return the first one due to a minor fault but very happy with the colour and fit. Returned the original in-store but very easily ordered another one to be sent direct. The store even honoured the discount from the first order. Arrived a couple of days later, just before Christmas. Usually a 12 but went with a 14 or a large. Perfect relaxed fit.
24 december 2021
Excellent quality and style plus…
Excellent quality and style plus service in store is always friendly and helpful ☺️
10 december 2021
The customer service in the store was…
The customer service in the store was excellent. The jacket I wanted was not available and this was ordered online for me and delivered to my home address. The jacket is stylish and warm - perfect!
6 december 2021
Still waiting for delivery for over a…
Still waiting for delivery for over a week and still waiting
5 december 2021
Stylish yet practical
Bough for my hubby for Christmas. Stylish yet practical. Extremely warm. Perfect for watching the little one play football!
5 december 2021
Great customer service
Great customer service, really helpful in ordering a size that wasn’t in stock and having it delivered to home. Coat itself is lovely and warm, well worth the price.
18 november 2021
Excellent service at superdry shop…
Excellent service at superdry shop helpful young lad ordered items for me as not in stock in shop got delivered to my house
21 oktober 2021
Online Click & Collect
I ordered a coat online, to collect from the closest store. I ordered it on the evening and it arrived in store the next morning. Therefore, I was able to pick my order up the day after. I absolutely love my coat, it's most definitely worth the money. I was greeted by a lovely girl who pointed me in the right direction and got fab service from the young lad who served me. Overall great experience.
19 oktober 2021
Great service
Item not in stock in store. A very nice young lady ordered it online for us. It arrived a few days later. Well worth the wait. The colour was perfect and the fabric was a great quality. A lovely fit my husband looked great in it. Very good service. Thanks.
5 september 2021
Always great quality and value for…
Always great quality and value for money, sizes I find are 1 size smaller than you would normally get but for quality of material 5 stars
13 juli 2021
Fantastic customer service
Have never been in Superdry before nor bought from the website but wanted a baseball style top. Excellent customer service in store, checked the stock, and eventually found something online which they ordered for me and was delivered just a couple of days later. Perfect fit and really comfortable.
3 juli 2021
Great service both online snd in the…
Great service both online snd in the shop. Staff really welcoming, friendly, and helpful.
Thank you
14 juni 2021
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