Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price. The shop is well laid out, but could do with a bit more lighting, it ma... Se mer
November 6th - 2.30pm Metro centre store Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredib... Se mer
Företaget har svarat
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
Företagsinformation
Om Superdry - Metro
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit 9/9A Red Mall, Lower Central, NE11 9YG, Gateshead, Storbritannien
- 01914 601724
4,7
Utmärkt
111 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really helpful knowledgable staff who…
Really helpful knowledgable staff who knew stock in store but also alternatives available on the website, which i ordered in store and had delivered directly to home. Was served by Imogen and she was super helpful.
18 december 2023
Got my recent purchase during a sale
Got my recent purchase during a sale. Item I bought was almost 50% less than original price, quality jacket at a bargain price.
The shop is well laid out, but could do with a bit more lighting, it makes it difficult to see colours properly when they store is quite dark.
21 december 2023
The service was good from the girl
13 december 2023
My order got delivered to store next…
My order got delivered to store next day and it was the quality l thought it would be
5 december 2023
Shop lady was very helpful and nice
5 december 2023
Great service very quick delivery of 2…
Great service very quick delivery of 2 items. Needed to return one item which I did in shop , which was so easy got a refund the very next day.
28 november 2023
Bought a long coat online and they…
Bought a long coat online and they delivered when they said quality was amazing and keeps me lovely and warm, very easy website to order off too
30 november 2023
Happy shopper.
Shop ordered online for me, as there was no stock available. Arrived promptly free of charge, with no problems.
26 november 2023
Order was completed on time and…
Order was completed on time and delivery was seem less.Return procedure was the best and easiest l have ever experienced, cannot fault this company!!
22 november 2023
Great coat
Great coat, ordered to collect from store. Staff lovely and helpful. Very happy
17 november 2023
Good quality clothing
Good quality clothing just wish they would make longer jumpers like you used to.
22 november 2023
Great customer service
Great customer service . Easy access to making order instore. Quick delivery.
14 november 2023
Bought 3/4 coat
Bought 3/4 coat. Staff member very helpful. Went out of her way to see if specific colour and size was in stock. Gave tips on best way to save on delivery cost. Ordered there and then.
The whole process was stress free and easy.
Arrived in two days.
Love the coat. Stylish, lovely fit (true to size) and warm. Plenty of pockets. Very happy.
1 november 2023
Great jackets and great service from…
Great jackets and great service from the metro centre staff
17 november 2023
Cracking service, awful lighting.
Always helpful and pleasant staff on hand, just need to sort out their terrible lighting, absolutely awful.
30 oktober 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
November 6th metro centre
November 6th - 2.30pm
Metro centre store
Lovely young lad assisted me with with different sizes when I was in the changing room also at the til.There was lovely lady with long dark hair was incredibly helpful too when picking up my online orders both very joyful, friendly and put a huge smile on my face. I will be back. Fabulous customer service these members of staff are a huge asset to your store.
26 oktober 2023
Svar från Superdry - Metro
Hi, Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Smooth process
Easy to order, good communication for collection. Easy and friendly collection from shop.
Coat was well packaged. Good quality coat, nicely finished, daughter loves it
29 oktober 2023
Svar från Superdry - Metro
Hi Victoria,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
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